I just had an additional toilet ordered through Harry Cooper. Much like the first go round they…read morewere awesome. They had it in stock this time, held it for three weeks while I was out of town and then delivered it free of charge. I tell you these guys rock!

After driving all over town looking for a fan motor for my AC, Adam at the parts counter came…read morethrough in the clutch. Not only did HC have the part I needed, Adam was very helpful in answering my questions about making the replacement fit my application.

Best staff and hard to find parts. Always available to answer the phone and look up the price and…read moreavailability even if you are like me and don't even know what the name or even what part you actually need.

Stone parts was recommended by several local appliance shops. I had been looking for a dryer door…read morethat no one could supply. Sears sent me the wrong part multiple times. I had been feeling lost until I stumbled into this little shop that is located in not my favorite part of Springfield. However, upon entry the team there was extremely helpful, the store was clean and attitudes were joyful and had customer service at the center of it all. Upon hearing my request for the part I needed they informed me that getting it would take about 12 hours, the other local store said 6 weeks! The price was almost half the cost. Overall the interaction with this company left me in a place where I will always try to work with them.

So I don't live anywhere near Missouri but we needed replacement glass for the oven door before we…read moremoved out of our last place and couldn't find it in stock anywhere else. Needless to say I was a little concerned about buying something over the internet from a business I new nothing about, partly because I'm paranoid and think everything is some sort of elaborate scam these days. So I was really pleased when Bill responded almost immediately to my email, he called to let me know it was in stock and how much it cost. It was shipped quickly and very safely packaged too. Don't hesitate to do business with these guys, they treat their customers well!

I can't say enough about this business and it's owner Dave and employee Big Mike. They are…read moreprofessional, reasonably priced, and quick when performing repairs and maintenance. We are blessed to have such a wonderful service provider in our community. I highly recommend Springfield Mow and will be a loyal customer for years to come.

First time I've called Springfield mow , I'm very glad I did. They were very explanatory on the…read moreissue, Dave explained it to me and had it back to me very quickly. You can't go wrong with them..... Charlene

Excellent variety of products and plants with fair prices. If they don't have it, you don't need…read moreit! Employees are very friendly and helpful. This is our new go-to hardware store.

I personally want to give a great big Hug & SHOUT-OUT to Wendi in the Garden Dept. Being a Widow &…read moreNOT knowing anything about the extensive CARE that one needs to take on our lawns, Wendi has helped me sooo much. My Hubby always took great pride in his lawn, at his young age of 14 he knew just about as much as a very experienced Gardner that has been in the business for 40 yrs. And I'm glad he can't see what I haven't/have done to my lawn. Wendi didn't make me feel guilty @ all. sashes is definitely a huge asset to this fine establishment. Honestly I would much rather ask for advise from a knowledgeable Woman that knows what she is talking about. kUDOS Wendi! God Bless You!

Good hardware and clothing selections and reasonable prices. Friendly staff and good service.read more

I like the convenience of their location to our home, and they do have a wide variety of everyday…read moreitems to go along with the various farm goods. That said, it is never my first choice due to the issues we have had with customer service, including getting snarled at for an honest, documented return and encountering clueless help in the small engine parts department. Last year, in the middle of growing season, we went in search of some vegetable and flower seeds in this FARM store only to find there were none. After many minutes and much discussion, we were lead to some closed plastic tubs full of mixed seed packets and told we could dig through them if we wanted. Since the packets were not grouped or ordered in any way, it was frustrating to stoop over and try to find anything, but we managed to locate a few things, which we were charged full price for even though by all appearances the seeds were on the way out. Overall, this is a fun store to shop, and if I thought they wanted my business I might spend more time and money here. ****Update 5/8/25**** I dropped one star based on the experience we had a few days ago. We were greeted as we walked in by an employee I had not seen before (common experience here). He then proceeded to "tail" us as we went around the store; I haven't had someone follow and watch me like this in 45 years. He appeared on every aisle we moved to, and pretended to be straightening racks that were perfectly straight- never approaching and asking if we needed help. So I guess we look like oldster shoplifters. Very creepy and a real incentive to shop elsewhere.

Best customer service in the ozarks!…read more Been thru two warranty repairs, both outstanding service. First was a makita cordless drill repaired in 3 days. Recently Makita 21" cordless mower repaired in under 2 weeks. Both were better after repair than when new. They help you in the door and out the door. Big box warranty experience is months waiting, phone calls, ultimately blame the user and try to charge as much as possible rather than honor warranty. That would be Best Buy, Lowes and Home Depot in my experience. Team Tools is old school customer service. As long as they keep it up will never buy anywhere else.

Great service. Great recommendations for my projects. I have been going here for 10 yearsread more

I would not use this company again as they are pricey and not transparent in their billing…read morepractices. I used their services twice and both times ended up paying over $200 each time to replace very inexpensive parts. I paid out over $400 in the span of a month or two to them on the same machine. When I requested an itemized bill, Daryl refused to provide one. It should be no problem to show the customer what you charged them for. When you refuse to be transparent in your charges, that does raise some questions about billing practices. I also tried to pay my bill over the phone and they attempted to charge a $15 fee even though standard credit card fee is only 2-3%.

We had purchased a used fridge from a individual and when we got it home it wouldn't run right…read more Darryl came out. First question was did we buy it off Craig's list which we had. He barely looked at it and said it was probably a electronic control and they had been discontinued. He it was junk! After talking to others we went and bought a .99 outlet and now it works like new. We paid the $75 service fee but we won't use their services again.