We found Hardwood Floors by Jonathan Gayer the old fashioned way--reviews online, just like the one…read moreI'm posting and you're reading right now! Originally, we wanted to have wood flooring refinished and the rest carpeted, but then changed our minds a few times. Finally, we decided to put LPV throughout our entire condo in Walnut Creek, even the bathrooms. We're SO glad we did. Eva, Jonathan's partner, invited us to their showroom in Concord and that visit made all the difference. She made us feel so comfortable and confident. AND she made is SO easy when she offered to have us take a large sample home to place it in the center of the rooms. BAM! LOVED dealing with the Gayer team. AND, let's not forget Mariano and his team of installers. SO grateful we chose Jonathan Gayer. Feel free to reach out to us for more details. We're so very satisfied with the choice we made.

Adding hardwood to your home is no small undertaking, but done right, it can be one of the most…read morebeautiful home improvement decisions you can make. Not to mention it will make your floors easier to clean, your home feel fresher, and increase its value. The lower half of our home has hardwood, and we'd been considering hardwood to replace our gross carpeted stairs and second level bedrooms for years. We took our time in shopping around getting several bids. Jonathan Gayer provided our first bid and was ultimately who we decided upon. There were a couple other contenders, but something about Jonathan just felt right. It was one of the best home improvement decisions we have ever made. I'll give it to you in bullet point sequence as Jonathan checked all the boxes for us in this respect: * The proposal process with Jonathan was patient, comprehensive, professional, with no-pressure at all. * We were trying to match our 12-year-old 1st floor hardwood with new hardwood on the stairs, landings, and office. Jonathan did a lot of legwork and delivered us several samples with no pressure whatsoever. * We decided to wait several months before pulling the trigger, and when we were finally ready, we went right back to Jonathan. He didn't skip a beat, helping us with another home walkthrough, answering final questions, and deciding on the wood choice. * The installation was punctual, professional, and precise. His team, led by Mariano and Jose, were respectful and communicative throughout the entire process. They prepped and cleaned each day to minimize the intrusion of such a major home undertaking. And they were all great with our dogs and 7-year-old. They were also consultative, giving me a few choices and suggestions along the way that ultimately made a big, positive difference to the outcome. Our floors, stairs, and banisters look stunning thanks to Jonathan, Eva, Mariano, Jose and team, and as their proposal came right in the middle of the bids we were getting, I feel we make the right financial choice as well. I wouldn't think twice about using Johnathan Gayer for our next hardwood floor project. Trust me, they are craftsmen and will beautify your home in the most friendly and professional way.

We recently had new vinyl plank floors installed by Fleury's and couldn't be happier with the…read moreexperience. This was our second time using Fleury's. The first was about ten years ago for another portion of our house, and once again they did an outstanding job. They were helpful in selecting a flooring pattern that matched our previously installed floors, and the estimating and scheduling process was straightforward and easy. The installation crew paid close attention to detail, and you can tell from the work around corners, transitions, and trim that they take pride in their craftsmanship and quality. We also appreciated how transparent they were regarding areas where our subfloor was uneven (which we knew would be a problem going into the job). They assessed the condition, explained the available options, and then corrected the subfloor so the planks could be installed the right way. Having a section of our hallway flat when it's been uneven for years has been a great bonus. It's reassuring to know a company like this exists in Concord. Fleury's is the only place I would use for flooring in the future.

We first used Fleury's Floor Covering 11yrs ago for a hardwood floor repair/replacement due to a…read morefridge water leak. Fast forward to present day and time to replace 30yr old original carpeting upstairs. Because our prior experience with Fleury's went so well, naturally we returned to them for phase 2. I started with Chris at the store to present the project and he made suggestions for makers and brands to best match the Brazilian Cherry we had downstairs. Patrick was up next with onsite inspection, measurements, and bringing over samples. A complementary (and upgraded) product was chosen and install timeline was set. Javier and Kiko were next on the scene and took only 5 days to demo carpet, prep and level subfloor, and install flooring and baseboards in 4 bedrooms and a hallway. Patrick came by a couple times to check on progress and made a great suggestion to add additional underlayment. That - combined with their tried and proven method of gluing and nailing down the floor - made for the most solid-feeling hardware floor installation I've ever encountered. I'm a pretty picky customer, so when I tell you their craftsmanship, attention to detail, and finish skills are top notch - believe it. Prices and labor these days are pretty much standard all around. But if you receive this level of workmanship and flawless results, you sleep better knowing you made the right decision. Can't say enough about my experience with Fleury's. 10/10

Very high quality work. They went the extra mile on our flooring project. The materials we wanted…read morewere only available out of state and they procured them and completed our project on time

We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

willie is a really friendly guy!!! we were pleased with…read morereception we got when we first entered the concord store! and we are quite pleased with the carpet we now have! the installation crew was fantastic, especially angel...all three of them were excellent.

The Floor Store in Concord exceeded my expectations. The entire process, from initial sale to…read moreinstallation, was smooth and well executed. Daniel D., my initial sales consultant, was fantastic at guiding me through the options, and Lorna Y. did a wonderful job coming to my home to take precise measurements. When it came time for the installation, Ruben H. and his crew were absolute pros. They were fast and efficient, and they even spotted specific areas that needed to be leveled before the floor could be successfully installed. While the installation process is always a bit messy, they communicated well and were always mindful that they were working in my home. Their craftsmanship and attention to detail were top-notch. The new floors look stunning and have totally transformed my home. I highly recommend The Floor Store and this team for their seamless, professional service!

We recently hired Santos and his crew from Duran flooring to replace all of the old carpet in our…read morehome with hardwood floors (about 2,500 sq ft), and the results are nothing short of perfect! From start to finish, the entire process was smooth, professional, and stress-free. The crew was extremely prompt every single day--arriving right on time and getting straight to work. They were very respectful of our home, cleaning up thoroughly at the end of each day so the space never felt messy or overwhelming. The project took about a week to complete, exactly as promised. The craftsmanship is outstanding--the attention to detail around edges, transitions, and finish work shows how much pride they take in what they do. The final result is absolutely beautiful, and we are completely in love with our new hardwood floors. I highly recommend Duran flooring to anyone looking for flooring or general contracting work. Professional, reliable, and truly masters at their craft!

Wow! I am in the construction industry and manage contractors for a living. We reached out to Duran…read moreflooring to replace our existing carpet with luxury vinyl to address dust allergies. Duran was personable and FAST! We did everything from providing estimate, picking materials, and completing the work all within a week! That's 3 bedrooms, 3 closets, hallway, and stairs worth of replacement! Duran and his team is top tier. They are professional and do QUALITY work. They also are very considerate, punctual, and clean the area as they go. Our floors are leveled and no longer squeaky. Thank you so much Santos, Antonio and team!

The Top Knot Flooring team did an excellent job installing our engineered hardwood floor. We needed…read moreto replace our carpet but were concerned about how to manage it with our belongings and furniture still in the house. Mike guided us through the entire process from the beginning. He was very easy to work with and took the time to educate us on different flooring options. He was also transparent about his estimates, which we feel were fair market prices. His team was highly professional and punctual. Their work on our flooring and staircase exceeded our expectations, clearly showing their pride in craftsmanship. They finished the project on time and as promised. Thank you, TopKnot crew. You made this process much smoother for us. We are very happy with the installation. For flooring installation, ask for Sammy. We look forward to working with you again on other home improvement projects

I called TopKnot regarding a problem with my hardwood floor where my office chair rolls around…read more Mike came out next day and on time. He gave me several options to fix the floor but first he recommended some better chair wheels and brought them up on Amazon. I ordered and installed the new wheels. Problem solved with out expensive floor refinishing. Mike, the owner, is very helpful and accomodating. I highly recommend them and will call them when I neeed hardwood floor repair in the future.

Doing our hardwood through Costco and Pacific Coast Carpet is the contractor. Great folks. Mike and…read moreZachary have been great to work with!

I was hooked up with PCC through Costco, and couldn't be happier. Zack explained the whole…read moreinstallation and prep process to me so I understood what potential unknowns may pop up since I was replacing floors the old owners put into my condo. He also explained the difference between the two types of LVP and whether I actually needed something super thick. The two other places I obtained bids from didn't do any of this, so it was much appreciated, and I felt like I could actually make an informed decision. I ended up going with one of the colors he suggested for my floors after showing him a few things in my home that were in the color range I was interested in. For the indecisive amongst us, it was super helpful to have someone cull down the extensive options. Aguilar and his team did an amazing job despite the curveballs my condo threw out. Turned out the prior owners installed the old LVP on top of tile, multiple layers of linoleum, cement board or another layer of LVP depending on the room (landlord special?). This meant a lot more demo than planned and no ability to reuse my baseboards (well, the former owners glued those down too, so they were breaking anyway). This was communicated to me within a few hours of starting demo, and when I got home from work, Aguilar showed me the different rooms and just how badly uneven the cement was in some of the rooms. I appreciated the clear communication and explanation. Zack also got me an updated bid within 24 hours so we could move forward and stay on track. I have seen some of my neighbors' floors after they have had them done, and mine look sooooooooo good compared to theirs. The team paid so much attention to detail, even cutting a one inch piece of baseboard to fill in this weird spot in my bathroom, and going through and filling in the nail holes on the baseboards so you can't see them. I feel like I live in a completely different home now. Big plus for me living in an HOA is that they left the area outside my unit I share with neighbors tidy and cleaned up at the end of each day, and frequently vacuumed areas inside. They ended up moving all of my furniture into my living room because I decided to decamp to a hotel for the first few days in light of all the extra work needed so they wouldn't have to work around me. They put up plastic to block off the space to minimize dust, and also covered the TVs on my walls with plastic, too when working in those spaces. Mayra was also great with scheduling and working with some of the dates I needed to work around and confirming with me. Mike was also great in delivering my flooring. Also, shout out to Mike for picking up paint from me at the hotel I was staying at so they could paint my new baseboards before installation.

our 60 unit condominium complex was in need of repacing our front lobby's multileveled carpeted…read moresteps. our hoa board contracted s&g carpet located in pleasant hill to handle from start to finish the appropriate selection of carpet to its final installation. as most often times in life when there are a number of multifaceted "steps" that come into play we are presented with a few minor "hiccups" during any process. but "sure as tooting": "lickety-split" ms. erlano readily remediated the incidental minor "hiccups", "bumbs in the road" in "three shakes of a lamb's tail". danika erlano and the s&g staff members were from start to finish professionally instrumental and an utter delight during our noted journey together all of which our homeowners assciation board of directors in addition to our 55 other unit owners are very grateful. sam bauman president ellis lake hoa

This review is for Bryan at S&G Carpet. Bryan is phenomenal at what he does and very knowledgeable…read more He worked with us under a tight deadline and even helped coordinate on his days off. He knows his flooring and we are lucky to have crossed paths while choosing to re do all the flooring in our home. Thank you Bryan! We would recommend his services and S&G to anyone looking for new flooring.

This is a family-run business and Ruben, his father, and his brother are all extremely…read moreprofessional, thorough, approachable, and kind. We experienced some needed changes during the refinishing of our entire house. Certain areas that are too stained to match everything (requiring replacing those boards or choosing a darker stain if you prefer), we believed we had hardwood flooring under the kitchen laminate and it turns out we did not. Each step of the way, Ruben would calmly lay out our options, and quickly show us the cost of each option. It was a very large project. They replaced all of our base boards and door trims throughout the house as well as refinishing floors throughout the entire house. We stayed in a hotel during the work and Ruben gave consistent updates so that we had a good guess of which day we move back into the house and plan accordingly for that. I would describe Ruben's approach as "high-touch". Answers questions via text, always happy to stop by just to drop off samples of colors or materials. I really appreciated this. This is a licensed and insured local business with a stellar reputation which is why we went with them. I'm so happy we did. If you're thinking about any home project that fall into this domain, I highly suggest you connect with Ruben so that he can help make recommendations and give you insight into variables and logistics. It was a great experience and I learned so much from it. Thank you team!

Absolutely five stars from start to finish! Ruben and crew have been amazing. I wouldn't go…read moreanywhere else!

Mark and his team responded via Yelp projects He took my…read moreinfo and sent out a restoration team for a dishwasher leak damaged floor Next he visited with a cabinet team to get the island cabinets addressed Finally his floor team worked its magic and got the job completed in the committed time frame At no stage did he oversell, under promise Mark and his team were professional, kind and super responsive Take a look at the before and after pictures and see for your self If you have a restoration, cabinets or floor repair work - Mark and his team are your answer !

Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my…read morekitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed!