Amazing! Competitive and fair pricing, high quality end result and great communication throughout…read morethe process. Highly recommend Barry. Will definitely use again for our future tiling needs.

Barry did an excellent job installing our kitchen backsplash. He clearly knew what he was doing and…read morepaid attention to the details that really matter. He centered the tile design perfectly around our stove's granite slab and the window, which made the whole layout look balanced and intentional. He also brought the tile all the way up to the ceiling, which really elevated the finished look. On top of that, he worked quickly but didn't cut corners -- everything came out clean and precise. Barry was professional, efficient, and easy to work with throughout the process. I would definitely recommend him if you're looking for someone skilled and reliable for tile work.

Quick response Professionals…read more Provided estimates nice to interact with The guy who came was on time

I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

From start to finish, Modello Tile Studio made our Quartz kitchen countertop job go smoothly. Abby…read morewas helpful without being pushy and took care of every detail. Their tile installer did a fantastic job and left everything clean. Their price was fair and their materials were high quality. A great experience!!

We had an amazing experience with Modello and would highly recommend them to anyone. We wanted a…read morebold countertop to be a focal point for an in-home bar we are building. We chose to visit Modello based on there pristine reputation. Always grateful when people's words are backed up and then some which is how we feel about our journey with Modello. Abby was amazing in helping us find our slab. She understood our vision, knew exactly what she wanted to show us, and managed the entire process for us. From slab selection, to purchase, to coordinating an in-person viewing once the slab arrived, and lastly the fabrication and installation. She was absolutely amazing. Super easy to communicate with and always prompt in replying. Thank you so much, Abby! Our fabricator Charlie was equally phenomenal. Our need was a double waterfall that was going to be difficult to book match for one section. Charlie said he would do his best to make it look seamless and he certainly did just that. It turned out amazing. Thank you, Charlie! We feel we found a vendor we absolutely will use again should we have future projects. And we definitely will refer our friends and family o"to them. Thank you Modello Tile Team!

They did some small repairs to our tile flooring and bathtub. my kids cracked 5 tiles in their…read morebathroom and I was dreading having to repair/replace it all. The Grout Expert team made it seemless and found all the cracks that I did not even notice. You cant even tell there was any crack there before! I will have them back soon for more tile work for sure!

Very quick response time. Did a great job taking out the old and putting new grout in a walk in…read moreshower. Looks lovely, highly recommend!

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

Andrew is one of the best tile contractors in the Bay Area. Last summer he redid our shower because…read moreanother tile contractor botched the job. He went above and beyond can't recommend him enough!

Very helpful in locating my one(!) pencil tile needed. Helped me find the right one and didn't…read moreeven charge me! Store looks very clean and organized with lots of options

I can't say enough great things about Coliseum Tile. The quality of their materials and their…read morecustomer care are truly outstanding. From start to finish, communication was open, consistent, and professional. Daren kept me updated every step of the way and always available to answer any questions or concerns. As a Realtor managing the design and renovation for my clients, finding the right materials is crucial. I had been searching for the perfect flooring and couldn't find exactly what I needed, until I walked into Coliseum Tile. I was greeted by Daren, and within minutes of explaining my vision, he guided me to exactly what I had been looking for. Daren understood how important timing and communication are, especially when working with clients, and he made the entire process seamless. His updates and attention to detail made my job so much easier and helped ensure everything stayed on track. The final result exceeded expectations--the floors look absolutely beautiful. 10/10 experience. Highly recommend!

Diablo Flooring has installed hardwood or laminate in 4 of my homes. I have always been pleased…read more The installers were great and I've always been happy with the finished product. I highly recommend.

The best. We did…read morethe old-school process to get our living room carpet updated: find three well-rated floor vendors, get quotes, have them measure etc. We felt most comfortable with Diablo Flooring, from the in-store rep to the estimator. Value was there, and everyone we dealt with seemed authentic, relaxed, with no "sales pitch" and no "artificial" tone. Their installers came out and did a wonderful, professional job. We couldn't be happier with the end result. I deal with a lot of home improvement vendors throughout the Bay Area because of my line of work. I'm keeping Diablo Flooring at the top of my flooring list.

My biggest frustration is being limited to only 5 stars…read more 3 months ago we started a 3 week project to build a new mantle for our fireplace and bookcases to flank that taking up the entire wall in our living room. We had selected another contractor to do the work and made some concessions around how the tile was going to be done, but thought it would be handled well and we'd be pleased with the result. Once the tile was completed, there were so many gaffes and mistakes - including the top not being level, which would be highly problematic and even more noticeable as there is to be a large, sliding panel above the fireplace. As soon as we realized we had a problem, I called another contractor to get their opinion (was I being too picky??) who agreed there were a ton of issues with the quality of work. (scratched tile, chipped tile, cracked tile, bent schluter edging, uneven/un-level tiles, inconsistent grout lines, paint on the tile ...), He immediately connected me to Van and Paul, who also came to take a look - agreeing that the finished work was not good. We agreed to a price for demo and re-do, and told the original guy I would eat the cost of that as they'd be finishing the edges differently (which was the look we wanted to begin with). Apparently his feelings were too hurt though, and he walked off the job entirely and wouldn't even finish the cabinet work which is his true wheelhouse. I told Paul I just wanted to pause the whole thing right now as things were such a mess and there was clearly not a rush. He said he'd let Van know what happened and they'd get back to me. I never expected to hear from them on this - I mean, my cabinetmaker walking off the job was hardly their problem other than it might delay the tile work as I sorted things out. But, true to form, they followed through and Van has since connected me with another cabinetmaker. While they were here regarding that, he said he could send over two of his best guys the next day (the day before Thanksgiving) to finish the demo and do the tile work- which they accomplished in ONE day. There were numerous issues outside of the finish work that they found and corrected - the tile we'd selected is 'large format' (24"x48" sheets) - yet the other guy used 'buttons' of thinset to mount the tile. (apparently that's a no-no). The bigger issue was that he'd also left a significant gap between the firebox and the new mantle - a massive fire hazard. Clearly we dodged a huge bullet and while a hassle, are actually grateful he did such a lousy job so that the bigger issues could be fixed. Van is amazing to work with - thoughtful, considerate, patient and great attention to detail. His team (Paul, Carlos and Dixon) have also been incredible as well - responsive, polite, going way above and beyond as they bent over backwards to fix a situation they did not create and calm the nerves of someone (Me!) who was pretty upset in how things were left, and ultimately handled by the former contractor. Not only is their work FLAWLESS, but they did more in one day than the other guy did badly in 3 weeks. It's a pleasure working with a company that has such high work standards, fair pricing, and INTEGRITY. I can't wait to use them for the next project and cannot recommend them more highly. Thanks, guys, for EVERYTHING!

Van & his crew did an awesome job on my kitchen backsplash. The work was excellent. They kept the…read morearea clean the entire time. Approximately a week after the project Van came back to double check to make sure everything looked good which it did. I would absolutely recommend him for any of your tile work projects.

Tile Experts installed a zellige backsplash for us and the whole process was really easy and…read morestraightforward! I sent dimensions and a site image and was able to get a quote without a site visit. Our installer was very detail oriented and discovered our wall was not completely flush, which meant that the tile at the top of the wall would be a slightly different width than the one at the bottom. We discussed different strategies for approaching this problem. The zellige we received was also highly variable in quality and color. I asked our installer to pick out the tile in the best condition since we had ordered 10-20% extras and were very happy with the results.

The tiles turned out exactly the way I want it. Awesome work with competitive price! Would…read moredefinitely recommend to my friends.

The flooring store employee Willie was excellent. He was very knowledgeable and detailed in his…read moreexplanation of the various options for us. He ultimately found us the perfect flooring to match our existing flooring. My wife and I would like to voice our appreciation for Willie's excellent customer service and follow up support. Thank you D & J

willie is a really friendly guy!!! we were pleased with…read morereception we got when we first entered the concord store! and we are quite pleased with the carpet we now have! the installation crew was fantastic, especially angel...all three of them were excellent.