It was so easy to sign up for our unit that we needed to reserve to store furniture that we were going to be giving to my niece for her new house. We thought it would take several months for them to find a place to buy. However, they found one the same month, and we did not need the storage unit. The wonderful lady at the office called me back when I left a message that was not clear due to phone reception and left me a message. She called me again and finally I was able to answer my phone when I wasn't busy. When I told her we were renting the unit to store stuff for my niece and that she had bought a house and was already moving in, she let me verbally cancel the rental, and even though it was the 3rd of the next month, she said we didn't owe her anything, and good luck with my nieces new house. She was wonderful. Such lovely small town, personal service. They are a great place to rent from! read more