I used to work right down the street from Japanese Auto Center (JAC) since the early 2000s, but…read moretypically take my vehicle to the dealership for service. Looking back, that was a mistake. Recently, I needed to replace the evaporator core and expansion valve for my A/C, and the dealership quoted me almost twice what JAC did. Since it was such an expensive repair, I decided to give JAC a try, and I'm so glad I did. The first thing that impressed me was the size of the shop. They have multiple service bays, not just in the main area but in another section as well. More importantly, the customer service was outstanding. Whenever I called with a question, Kevin didn't have someone else relay the information--he got on the phone himself and kept me updated every step of the way. When the replacement part they received turned out to be defective, they handled it quickly and made it right without any hassle. Another thing I really appreciated was the complimentary rides to and from my home while my car was being repaired. Maria and Mario were both incredibly kind. Maria mentioned she had recently joined JAC after working as a parts driver for another company, and she had nothing but positive things to say about the people there, which spoke volumes to me. Then, over the weekend, while driving to Orange County and finally enjoying my cold A/C, I started hearing a strange wind noise coming from my convertible top. I thought maybe a seal had come loose, but when I got home and looked under the car, I discovered my engine splash shield had torn loose and was scraping the road. I called JAS right away, and they immediately contacted the parts department, ordered the replacement, and took care of it quickly. I want to thank the entire team. From Kevin, Roger, and Dan to Maria and Mario, everyone I dealt with was professional, honest, and genuinely helpful. It's hard to find a repair shop you can trust, but I can honestly say I trust JAC. They may not give your vehicle a courtesy wash before you leave, but if you're saving $$ is it really worth it? If you're looking for a great place to have your vehicle serviced, I highly recommend giving them a try.

This has always been one southern California best auto repair center, best customer service you can…read morehave. I been going here for 22 plus years I have sent over 20 or more friends to them, thanks Dan and Eva, and your staff for their support. Price assessment

Still trying to keep my wife's 2007 Pilot alive (200K+ miles). My wife was complaining about an…read moreoccasional noise she hears in the front end. I, of course, told her that I don't hear anything (wishful thinking on my part). So I take it in to Torrance Motors without an appointment and ask if they could take a quick look at it to verify it is still safe to drive, as we had a long upcoming trip in a few days. They right away put it up on the lift and verified that it was safe to drive. However, the control arm, tie rods and bushings (leaking grease) were shot. Showed me the pictures and it was a mess. This level of repair was not cheap...but it was reasonable. No more complaints from my wife...at least about the car.

Had 1.25" front leveling spacers installed along with an alignment on my RAV4. Dropped it off right…read morewhen they opened at 8:30 AM and it was ready by lunchtime. The alignment was slightly off at first, but they told me to bring it back and got it dialed in perfectly the following day. They stand behind their work and even told me to come back if anything needed to be re-torqued after the suspension settled. The results came out great. The stance looks much better with the factory rake reduced, and the ride quality still feels smooth and OEM-like. No noises, vibrations, or issues afterward. The vehicle drives straight and handles great. Professional service, quality work, and solid communication throughout the process. Definitely recommend if you're looking for a clean leveling spacer install done right.

Fast , affordable and efficient!! Glad I found a great mechanic! Thank you guys , will be back !read more

Fast and reliable service. Highly recommended . Will bring my car again next time I need anything.read more

The service was quick and everyone was very nice. The price was also very fair and they took care…read moreof my car.

Really nice gals at Takeda. Punctual service as well. Was a new customer but will come back for…read moresure!

Took my car into Shige's a couple times already this year. One repair was pretty major (replacing…read morefront struts). Every time I drove over a pothole or bump or anything, I was in pain, PAIN... my butt was crying :'( We recently took a road trip (17.5hrs driving), no more pain. Thank you Shige's!!!

I would like to thank Diana, Larry and John. When they say that they stand behind their work, they…read moredo. Thank you for being so thorough.

Great customer service and very reasonable price. Much lower price than what the dealer wants.read more

Another Trustworthy Auto Repair Shop…read more I recently started researching some of the best auto repair shops in the South Bay Los Angeles area -- specifically Torrance, Carson, Wilmington, San Pedro, and anywhere within a reasonable distance of Harbor City. Torrance Auto Repair came up in a Reddit discussion recommending some of the better shops in the area, so I decided to give them a try. I brought my car in for an alignment and also asked Jimmy to give me an overall evaluation of the vehicle. From the beginning, he was transparent, helpful, and respectful. After completing the alignment, Jimmy explained what other work my car may need and gave me his recommendations. What I really appreciated was that there was no pressure to spend money right away. He simply let me know what to keep an eye on, encouraged me to stay in touch, and recommended following up when needed. That kind of honesty goes a long way with me. I'm always looking for trustworthy people when it comes to maintaining my car, and Jimmy gave me the confidence that I was getting straightforward advice rather than being pressured into unnecessary repairs. I'll still continue going to Pacific Auto for my tire needs, but I'm happy to have another reliable auto shop for other vehicle services. I'd rather support both businesses based on the specific needs of my car. Transparent service, no pressure, and good communication -- exactly what I want from an auto repair shop.

Honest, reliable, my go to Toyota service dealership with honest mechanic crew…read more Never overcharged, always straight shooting in terms of what it takes to keep my Toyota running from a former Toyota Mechanic.

Been a customer of Herbert and MasterTech for many years...Herbert goes above and beyond…read moreexpectations, always quick to respond to any issues I'm having with my vehicle, and offers a respectable price for his services. Makes it stress free when things get stressful with my truck. Thanks Guys!

I came into Aces Auto Body with a problem and left with a SOLUTION! From the moment I walked in, I…read morecould tell that customer satisfaction was truly a priority. They are perfectionists when it comes to their work, and they go above and beyond to make sure their customers leave happy. The customer service was absolutely 5-star, and the experience from beginning to end was nothing short of amazing. If you're ever in Gardena and looking for an experienced, trustworthy, and professional auto body shop, look no further than Aces Auto Body! They will definitely GET YOU RIGHT! Thank you, Aces Auto Body, for taking care of me and making sure I left satisfied. Highly recommend!

After my car was vandalized, a friend referred me to Ace's, and I'm so glad they did. My car is a…read more2011 with low miles and has always been in great condition, so I was worried about the repairs. Scott at Ace's immediately put my mind at ease and assured me he would take good care of it. During the disassembly, Scott discovered previous damage that had never been reported and had actually been glued together. Instead of overlooking it, he worked with my insurance company to make sure the car was repaired the right way. From start to finish, the entire process was smooth and stress-free. Ace's had me in a rental car the same day I reported the claim, and about a week and a half later my car was ready. I honestly think it looks better than when I bought it. The paint is flawless, the headlights are crystal clear, the alignment is perfect, and the overall finish makes it feel like a brand-new car. I truly appreciate Scott and the entire team at Ace's for their professionalism, excellent communication, and quality workmanship. I highly recommend them to anyone who needs collision repairs.

Fast and Efficient. These guys ooze professionalism, never have complaints when I see them.read more

Oil change service. Friendly, prompt, convenient and…read moreefficient service. No need to leave vehicle. I was in and out.

My mother and I are so incredibly grateful for Steve. He is an exceptional young man that is…read morerefreshingly honest, helpful, and sincere. Storytime: Just before the pandemic began, back in February 2020, I asked Steve if he would be open to going car shopping with my mom and I in order to replace a well loved but terribly unreliable car that wasn't worth putting any more money into for various repairs. Steve was more than happy to help and generously offered to take us. After his shift one day, he picked up my mom and I from our home (down the street from the shop) and drove us to the South Bay Toyota dealership and then to CarMax in Torrance afterwards where he helped us select a car based on our needs, budget, mileage, practicality + the truth under the hood of the car, etc. Thank God Steve was with us at the Toyota dealership because I was harassed that very evening and had to listen to the salesman rant about what a joke "FeMaLe dRiVeRs" are... WHILE I'm test driving a car at night with this dude in the passenger's seat and me behind the wheel. In such a weird, creepy and inappropriate situation like that, I was so grateful that we were with someone we trusted and felt safe with and could tell that we wanted to leave. I don't say any of this to brag or glorify the way I eventually found my dream car lol, but it's worth sharing the context at length to understand how Steve treats people based on his character, ethics, and empathy. After decades of being preyed on, price gouged, lied to, catcalled, dismissed, sexually harassed and spoken down to for sooo many years by many other mechanics ( that always felt like a literal nightmare to visit). I was desperate to just have reliable transportation that I didn't have to constantly worry about and didn't have to dread going to someone that'll try to upsell me or invent a new "problem" with my car that's going to be "very expensive" to fix. Never underestimate the importance and blessing of knowing and doing business with great human beings. Steve has never accepted our offers to pay him for his time and professional advice and never expects anything in return. He did graciously accept a gift of one dozen homemade tamales as our thank you to him though lol. Steve is more than happy to help in any way that he can be of service and is the epitome of going above and beyond at what he does. I rarely see Steve anymore because I actually have a reliable car now!! Any time I have an issue or need general maintenance done on my car, I never hesitate to give him a call. I highly recommend his expertise, skills, and professionalism.

Toyota Tacoma needed a heater core. Took over a month. So if you want your car back fast don't take…read moreit here. 1 could not put my steering wheel back straight it's to the left he said that's as close as he could get it. 2 my radio is not wired back the way it was. I have to take it to get both issues corrected on my own because they could not get it right. I will say they tried but after 3 tries I took the truck and moved on.