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    B&B Heating & Cooling, LLC

    1.7 (6 reviews)
    Closed 7:00 am - 5:00 pm

    Services - B&B Heating & Cooling, LLC

    HVAC installation or replacement

    HVAC system repair

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    DSB Comfort Zone Heating and Cooling - Servicing Kent, Ottawa and Newaygo Counties of Michigan

    DSB Comfort Zone Heating and Cooling

    (2 reviews)

    DSB is terrible. The owner attempted to provide me with HVAC equipment of lower quality than what…read morewas purchased. They have been very difficult to get a hold of over the phone, and have been late and missed scheduled appointments. They have been disorganized and inefficient in the installation. It took them many, many months to get the work completed. To their credit, the actual quality of the installation seems ok, and the building inspector gave the installation a passing grade once it was complete; however, there are many other HVAC contractors in the area, and I would definitely go with one of them if I got a re-do. If you do go with DSB, do not pay more than half of the price until the equipment is fully installed and operational. If I need any warranty work done in the future, I will request that the furnace vendor find me a different contractor, as the experience of working "with" DSB was completely unacceptable.

    I recently had a furnace go out and called comfort zone and Dan was here very quickly And the heat…read moreex changer was cracked so we needed a new furnace and within a few days he had a replacement here,The installers were great, But Dan asked for us to give him the remainder of the money for the job And once he was paid,, No more Dan I haven't been able to get in touch with him at all So I couldn't recommend comfort zone and would never use this company, But I have to say I feel truly sorry for Dan, I don't know if he's having personal problems or family problems or what it is, but it just appears he is realy having a hard time and it is affecting his business I think he wants to do things the rite way So what he needs to do is shut the business down and stop ripping people off Because karma will come back to him in a away That will be far worse than anything he has done to me or anyone els But we all have to live and learn GOOD LUCK Dan T.J. Randall "Rockford"

    Grapids Home Services

    Grapids Home Services

    (54 reviews)

    What an amazing experience we've had with Grapids! From start to finish the process was wonderful…read more Todd came out within hours of calling to get a quote to upgrade our furnace and add AC to our home. Our furnace was over 20 years old functioning but a bit of a head scratcher. Additionally we needed to upgrade our electrical panel. Grapids was able to subcontract that for us too. Tyler and Eric came out the very next day (bright and early) and spent the day reconstruction our HVAC system. Prior to their arrival we decided to add a humidifier to the unit. The office was seemlessly able to add that to our work order. Todd swang back out to check in on the progress and make sure we were happy. Throughout the day several members of Grapid came through to bring supplies and check in. The stars of the show were definitely Tyler and Eric who worked until after 7pm to complete the HVAC job. They worked well together and I could overhear them as I graded papers upstairs. They treated each other with respect and humor. It was so refreshing to have work done in our home by such wonderful people. They even took the time to FaceTime with my husband who was at work to show the final product and answer all of his questions. Without hesitation I will recommend Grapids (specifically Todd, Tyler and Eric) to anyone! I came back to add we had quotes from three different companies and Grapid was under the others AND included upgrading our electrical panel with one of their subcontractors.

    I had a $15 a month "plan" with GRAPIDS they canceled 2 of my appts. the day of, same as last year…read morethey used the same lame excuse, Staff called in sick, it was for a tune-up before the season, find a Company with Good Reviews!

    B&B Heating & Cooling, LLC - hvac - Updated May 2026

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