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B&B Custom Builders

1.0 (2 reviews)
Open • 8:00 am - 5:00 pm

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24 days ago

deception, lies, mistakes, poor communication, slow slow slow.... worst builder ever. absolute crook.

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1 year ago

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MCM Services

MCM Services

(10 reviews)

Downriver

ot several quotes for my roof, and MCM was not only local, but they had the best price by almost…read more$2k. They also offered a discount for cash/check pay. Also, the estimator (whom I believe was the owner's son) was very kind and available to answer all our questions, without any condescension or indifference. After the install, which took about 1-1/2 days, there were a few items I had mentioned that were overlooked, and when I contacted the owner, instead of being met with indignation (as I expected), I was met with compassion and understanding. The items were remedied within a few days. Everything looks great! No more leaking roof. -------------------------------------- On a side note, my neighbor (weeks later) said she saw many nails in her driveway, and when she said something to the workers, they were really rude. She said the next day there were food rappers and more nails in her yard/driveway, and said she ended up with a roof nail in her tire with a flat. I emphatically apologized to her but there wasn't much more I could do. I also later found 2 cigarettes (one smoked and the other whole) in my attic, and have found nails here and there for weeks now. For these last few reasons, I could not offer a 5-star rating, and almost put 3 stars, but 3 would not be indicative of the overall quality, which is more important to me from a roofer than attitude--though if everyone had an attitude similar to the owner's son, 5 stars would be an easy rank. Overall, the experience was good, but not great, though I would recommend them over others. I would only advise that every detail be written down, and that the owners have a little more oversight on their daily crews, just for quality (and attitude) control.

Got a quote to fix bad flashing on my roof after discovering a leak. The guy who came out to quote…read morethe service was very professional, however the company itself was extremely unprofessional. Four weeks after the quote and we still had no communication with this company unless we called ourselves, and even then we got the voicemail 9 times out of 10. When someone did answer, they gave us a new excuse every time. Apparently our job wasn't worth the money, and instead of canceling on us or keeping their word they just ghosted us. Our roof could've been fixed much sooner with the company we actually went with in the end and it would've prevented further damage. Shame on these guys.

The Carpenter's Servant - Remodeling Project

The Carpenter's Servant

(28 reviews)

Communication was on point!…read more I was super happy I didn't need to purchase any new materials - since my backing was pushing in he was able to reuse the existing tile without cracking either. My biggest fear was if mold was behind the tile - he was confident it wasn't. But of course I asked if it was and he did give me a price like I asked so I would be prepared. The work took 2 days due to drying time and he was able to work with my weird schedule as well. Definitely will use company in the future. Side note - the owner came each day to review the workers progress and the work; provided all the update information. Happy home improvement!!!

Clean my situation. They are very bad company, not professional, not carpenters. Do not know…read morecarpentry whatsoever. I would have been better off doing it myself, but I'm not a carpenter. But I would have done the same job. They did so I have to get another carpenter out here, and I've had a few carpenters that I talked to, who know this boy and he's a swindler, buys the cheapest material. He can buy says he pays his men $30. An hour when I told him that he forgot that he told me that lie not to be trusted. The countertop it was never fixed. It's not level at all. And instead of putting the clamps to hold the sink in place on the bottom of the sink, they decided they would do a real c***** c*** job around it. And it looks like c*** looks like I did it with my eyes. Closed.

B&B Custom Builders - contractors - Updated May 2026

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