Love this place they have great service went in for a used vehicle and came out with a new Ford…read moreBronco of my dreams. Sales people were knew what I needed and gave me a great price!!!! I must place when you want to buy your ford!

These people lie about working on your car, charge ridiculous fees, and then hide your review so…read morethat others won't know, then inflate with fakes so this company looks so stellar. DO YOUR JOB CORRECTLY AND STOP RIPPING PEOPLE OFF!!!

Friendly but unwilling to negotiate or haggle the price. Inventory is fair but of course you will…read morenot get a good deal to tell your friends at the next social. As long as you know this when you enter you will not be disappointed.

Don't buy a used car here. I was intrigued on a used car 2022 Volkswagen to be exact. It had minor…read moredamage to the front left bumper and they would still not negotiate the MSRP at all. It did have options in it like a sunroof, heated seats, etc. but for that trim and for an accident to be big enough to be caught on a Carfax, they were not willing to negotiate even with me putting 4000 down. I went to another dealership nearby and that same day I was able to negotiate a newer car, WITH LESS options in it for a much better deal 2024 Elantra to be exact. Do not come here they will not negotiate and they are very pushy.

There is a stigma that comes with being a used car dealer/dealership... this is NOT one of those…read moreplaces. Dale and his crew are nothing but top notch sales people. They are honest, open, and trustworthy. Never once did I feel taken advantage of nor did I ever feel like a fast one was being pulled on me. Purchased a used 2006 Hyundai Santa Fe through them and it has been nothing but a dream. At the end of the day you are buying a used car and they have the inventory to fulfill those needs. He even gave me gas money as I was leaving the dealership because he didn't want me stranded. Now that is customer service!!! If you are in the market for a used car go check them out. You won't be disappointed.

Not only is Dale and his team great people, they go the extra mile to make sure you are squared…read moreaway with your purchase. Highly satisfied with my 2011 Acadia, and my 2007 GMC SAVANA. Highly recommend this dealership.

I was in the market for an alfa romeo Stelvio as my current lease was coming to an end. This was my…read morefirst time dealing with a leasing agency. I went through a number of dealers and was tired of all the different numbers given by them. Fortunately enough I was referred by a fellow collegue to try Best Buy Auto Leasing as he had been dealing with them for a while. On my first call, I was connected with Ahsan Kalam, who took me over all the options and the other vehicles which were in my budget. He was very calm and we had been going back and forth for 2-3 days during which he kept me updated and presented me with the best pricing options availaible. He was a pleasure to work with. I havent taken the delivery of my vehicle, hopefully we should come to closing a deal tomorrow. Overall my experience with them was excellent and highly recommend them for your automotive purchase/lease.

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times

The one prevalent thing across all the reviews and from my experience is also the plates and…read morecustomer service. I was told my plate would be in shop within 2-3 weeks but it had been almost 3 months until it actually came and that was with me constantly fixing mis filed paperwork. They are Just extremely unprofessional, very inviting before they sell you the car but once it's sold have fun trying to deal with what comes afterwards.

I recently bought a car from Mark Coley at Next Generation Nissan. From start to finish my car…read morebuying process went smoothly. He took the time to explain all the brand new features in my 2025 Rouge. I will recommend this dealership and Mark to all my friends and family. Go to Next Generation Nissan and ask for Mark!

Feras was incredible. Helped us in a very professional manner. We had our newborn with us and he…read morewas able to work with us extremely efficiently. He was able to get us a Honda Pilot for an incredible good deal. I would 100% recommend you all go straight to him!

We initially visited Metro Honda to check out a Certified Pre-Owned (CPO) CR-V, but were…read moreimmediately put off by a senior sales manager who was essentially selling snake oil. He claimed the car could be made "certifiable" for $5,000. It wasn't my first time buying a car, so I walked out right away. We stopped by Route 22 Honda without an appointment and were greeted by Juan David. We asked if they had any 2023 CPO CR-V EX-Ls available. He let us know they only had one on the lot and offered to show it to us. Unfortunately, we didn't like the color combination. He then checked their database and other lots for inventory that matched our preferences. Juan brought over a senior sales manager, Gio, who confirmed they didn't have the year and spec we were looking for anywhere in their system. He suggested considering a new CR-V instead. While we weren't planning to buy new, we appreciated the suggestion and were open to the conversation. What stood out was that neither Gio nor Juan pressured us or tried to push a sale. They were transparent about the out-the-door pricing and gave us a clear breakdown of the costs; no games or endless "let me check with my manager" delays. In the end, we purchased a brand-new 2026 CR-V from them. The price was fair, but more importantly, we were well taken care of. One thing I didn't like, though it's more about the dealership than Juan or Gio, is that they charge a fee for using a credit card. Covering credit card processing fees is part of running a business, and they shouldn't be passing that cost on to customers

First and foremost I would like to thank Flor Perez for a flawless surprise gift for my husband a…read morebrand new Honda Civic Si 2020. She was so patient and kind in communication even though shes not sales person for the car she made sure the transaction went very smooth without a hitch. She made sure all the staff knew that this was a surprise gift for my husband. She went above and beyond even put a nice big red ribbon on the car my husbands face was priceless when he saw it. Flor is an asset to VIP Honda did an extra mile for this transaction. Secondly the general sales manager was very professional and more than fair to work on a fabulous deal. Thank you Vanco Etimov for your outmost professionalism dealing with me over the phone. I said I would leave a deposit to hold a car, surprisingly he did not even charge my card until we picked up the car what an amazing treatment. Last I would like to thank Jonathan Cabrera for being so kind and professional preparing the paperwork in a timely manner and made sure we were all taking care of while we wait to finish our transaction. And to all the staff that works at VIP Honda they are all very congenial even with a mask on you can tell they are all smile while working there. Thank you for your business may you continue to do great transaction with your future customers. By the way we drove one hour away to this dealership because they had the color that my husband liked and it was well worth it between the flawless transaction and great deal. Good luck VIP Honda on your future endeavors! Will always recommend your dealership in a heart beat - Rhea Capoon and no this is not a paid review its as real as you going to get it and am very happy customer.

This is now the third time my car has come back from an attempt to replace my suspension! Still…read morehearing the same noise and having the same problem. When I gave them an exact diagnosis of what the issue was in the first place based off simple research online.... which btw is supposed to be their job to. Now my car is going to go back to the shop for the fourth time. Not sure the point to pay extra money for the fucking warranty when they can't fix the issues that it covers. Whoever is working in the shop here and whoever licensed them to be mechanics need to be looked at! Not to mention the attitude that I receive whenever I call over the phone and go to receive oil changes which I don't understand (because it is under warranty) it's almost as if they are annoyed they have to do something for free but don't remember once again.... I paid for that on the warranty

I stupidly managed to slightly bend my hood while closing it while the prop was still up (in my…read moredefense it was cold as f outside and the car was covered in snow so I was eager to get inside). Brought it here to get a quote for repair. The guy in the office walked out and spent a while "unbending" it, and brought it back to an almost new condition... all without charging me. He mentioned that the alternative would be to buy and install a new hood, which would cost over a grand so he didnt recommend. That was definitely appreciated. I'm hoping that I don't need to use body shop services in the future, but if I do, I will definitely strongly consider this shop.

Northeast Collision at 1128 North Avenue in Plainfield has a staff that is super professional,…read moresuper knowledgeable, super thorough, super patient, super friendly and super kind! I worked directly with Leah and Andrew and I had an excellent experience with this company. Sincerely, E. Tucker