Wow would describe everything. Everyone in that office are so kind and not fake…read more The office is spotless and very comfortable, when doing exams. When I know I need to go to post op appt , I can't wait, it's actually fun! Both doctors are so knowledgeable and friendly. My eye surgery was so easy. My eyes were so bad I couldn't drive anymore and there were no glasses that would help. My right eye I couldn't even see the biggest letter. I had surgery on one day to remove cataracts and the next day, my eye was 20/20. I could see the smallest letter on the chart!!!! I have one eye to go, I can't wait! They are the best of the best! Make an appointment to see what's going on, you might not need glasses.

Very kind and professional team. Fit me in for a same day appointment and gave a lot of reassurance…read moreand education.

Dr. Andrew did my mom's cataract procedures. Both eyes 1 month apart. She is 80 years old. She…read morefollowed your after care instructions to a T. Dr. Andrew, thank you thank you for the best Christmas present my mom could've ever received! She is so thrilled and happy! You are the BEST, Sincerely, Roberta Keffer

best eye doctor i know.....nice staff and there worth the drive…read more. lots of experience wich helps...great doctor i would recomend him to everey one...

Last couple eye exams, I have had my doctor tell me my eye pressure was increasing, which is a…read moreprecursor of glaucoma!! Holy crap! She told me I needed to see an ophthalmologist, preferably one that specialized in glaucoma because they would have all of the latest machines at their disposal. I researched for a week and found Dr. Song at the USC Keck Roski Eye Center in Arcadia. I am super happy. He is now monitoring my disease. I did not experience the long waits that were mentioned in some of the other reviews. The place seems super well organized... I will be coming here every six months for the rest of my life....

This might be the most overbooked ophthalmologist office in LA County. Expect waiting 2-3 hours…read morestandard. Very frustrating....

I found Dr. Ngai on the internet and read all about his credentials and experience before I…read morecontacted his office in January. Dr. Ngai is very knowledgeable and accomplished with exceptional credentials. I was very impressed with his explanations about cataracts, lens types, and the surgery process. I had my surgery in June and July and could not be happier with the results. The surgery was quick and painless and I now have great vision. Also, Dr. Ngai's medical and clerical staff are very nice, organized, and professional. I highly recommend Dr. Ngai if you are seeking a skilled and personable ophthalmologist. Cataracts are just one of his many fields of expertise.

I'm very happy with this office! Dr. Ngai is very knowledgeable and takes his time to throughly…read moreexplain everything. I'm very happy with the staff and the service I have received!

Just got my eyes checked by Dr. Lai again -- unfortunately my eyesight got worse again so I still…read morecannot get LASIK but he was able to get me new contacts with my new prescription right away. If you're looking for new optical frames they have a great selection of designer and non-designer frames to choose from. I no longer live close to Rosemead but I will continue to come here because there are minimal wait times to be seen, everything is very clean, there is lots of free parking in the back parking lot and Dr. Lai is extremely thorough with his examination. Definitely recommend this place still

Disappointing First Experience With Rosemead Eye Center…read more This was my first time calling Rosemead Eye Center because I was interested in becoming a new patient. I had heard good things about Dr. Lai through online searches, so I was hoping to confirm what insurance they accept and how to use my medical insurance for an eye exam. Unfortunately, the experience fell short right from the start. The person who answered the phone, Sam, was impatient, unfriendly, and noticeably rude when I asked basic questions. Instead of helping guide me through the process, as any medical office should, especially for new patients--she sounded irritated and dismissive. It honestly doesn't matter how good a doctor may be if the first point of contact treats people this way. A front desk representative sets the tone for the entire practice, and this interaction was a complete disservice to Dr. Lai and to potential patients like myself. I ended the call feeling unwelcome and unsure if I should even schedule an appointment. Customer service matters, especially in healthcare. Sadly, this was not a good first impression.

Doctor Perry's care is outstanding! She removed a syst from my eyelid with much care and…read moreprofessionalism. I do have one complaint, but it's not with the office staff or doctors of Azule. I belive the company outsources a service to help set and cancel appointments... this service made several last minute cancelations and had terrible communication skills. Due to these cancelations, I had to wait months to see a specialist. The 5 stars are all for Dr. Perry.

This place was very un professional to the point of being rude. The people working there were not…read moreknowledgeable, and should not have been in their position.

I had a cyst removed with Dr Kurwa excellent care & results highly recommended his staff nurses…read moreall took care of me from beginning to end doc knows whet he is doing

BEWARE! Menus ZERO from Dr. Bud Kurwa so called Specialize didn't know how to fixed his mistakes…read morewith my son's Rt Eye. Twice he did surgery on him, third he state did not know why and just want to inject steroid to his Rt Eye. While my son's went to the ER several time due to severe headache. 4th time got MRI ordered by the ER physician got an Eye Specialized to consult to see my son's eye. Had to correct his ERROR! I was suppose to get my Rt Eye surgery. I CANCEL before he did my surgery. Since I saw and still seeing what my son's going though with his Rt Eye. This so called Specialized is NOT Knowledgeable, VERY Unprofessional, No Care & same with his Staffs. I even observed several patients upset with there care & result on my visit. I Do Not RECOMMEND! Again BEWARE & CAUTION

A sister from our church introduced me to Dr. Kenneth Lu. He's around 50 years old, very…read moreexperienced, highly skilled, and has a steady, youthful hand. Her husband had surgery with Dr. Lu and was very satisfied. Coincidentally, both his office and the surgery center are in Arcadia, where I live. I had cataract surgery on my left eye on 2/16 and on my right eye yesterday, using an EDOF multifocal intraocular lens (paid out-of-pocket). Dr. Lu truly lived up to his reputation; he was very professional, explained things meticulously, and patiently answered all my questions. Both surgeries went very smoothly and successfully. Furthermore, Dr. Lu personally calls patients on the same day after each surgery to check on their progress. Although there are follow-up appointments the next day, his dedication and willingness to go the extra mile touched and reassured me. Dr. Lu is truly an outstanding doctor, highly trustworthy and recommended. I also want to especially mention the staff at the Doheny eye center were very friendly, professional, and attentive in answering questions. Amazing service! Praise the Lord, my vision is bright again; my eyesight has recovered very well on the first day after surgery.

Staff is well trained. Dr Lu is as other reviewers said 5 stars. He is polite and kind. Great work!read more

Had a amazing experience with my surgery. I had a orbital eye decompression in my left eye.Dr Sandy…read moreNunes is a miracle worker. Very happy with the surgery outcome! She is very professional with a great team!

Great experience and very happy with my results. I had Botox injections and fillers and will…read moredefinitely be back for more!

A sister from our church introduced me to Dr. Kenneth Lu. He's around 50 years old, very…read moreexperienced, highly skilled, and has a steady, youthful hand. Her husband had surgery with Dr. Lu and was very satisfied. Coincidentally, both his office and the surgery center are in Arcadia, where I live. I had cataract surgery on my left eye on 2/16 and on my right eye yesterday, using an EDOF multifocal intraocular lens (paid out-of-pocket). Dr. Lu truly lived up to his reputation; he was very professional, explained things meticulously, and patiently answered all my questions. Both surgeries went very smoothly and successfully. Furthermore, Dr. Lu personally calls patients on the same day after each surgery to check on their progress. Although there are follow-up appointments the next day, his dedication and willingness to go the extra mile touched and reassured me. Dr. Lu is truly an outstanding doctor, highly trustworthy and recommended. I also want to especially mention Dr. Angela, the anesthesiologist at Specialty Medical Center, who was excellent. Her dosage and timing were very precise; I was unconscious and woke up to find the surgery already successfully completed. Praise the Lord, my vision is bright again; my eyesight has recovered very well on the first day after surgery.

Dr Lu was so professional and caring. He asked if I had any questions? If I thought of any to just…read morecall him! The day of surgery, he personally called that afternoon to see how I was doing!