This is a 3-part review based on Food, Service, and pricing.
Came here w/a large group this past Saturday and ate on their lovely patio. However, w/it being disgustingly muggy/hot, it would have been nice if the fans they had on the patio had actually worked and were not just decorative. Also, beware, you will be eaten alive by mosquitos. Even w/mosquito repellent bracelets, I still came away with 8 bites (and counting) over 2+hrs. They may want to look into some citronella torches.
The food here ranged from meh-average to spectacular. We sampled their chicken quesadilla (meh, but the guac that came on the side as a dressing was very tasty) and I ordered their mole enchiladas. I am very much a mole snob having spent considerable time in my youth in Oaxaca, so the mole I had here was superb! It had an excellence balance that is often not achieved, especially in Austin, between the spice and chocolate that makes a well done mole exquisitely delicious! I also had the sopapillas for dessert and they were ok, but could have definitely used more honey, cinnamon for the plate of four than what it came with.
Food: 3stars.
The service, when you could get it, was fine, but we had a terrible time wrangling our waiter to place orders, whether it was for drinks, food, dessert, or another round of drinks. The drink service was painfully slow. Since we were basically melting, our table and myself went through our waters like our lives depended on it so trying to get someone over for a refill was a task in and of itself, but when our respective mojitos and margaritas finally did make an appearance, I was already half-through water #3. Also, our waiter would either forget a drink order that had been placed or forget it at the bar (as he told a few of my table companions a couple of times).
Service: 2 stars.
Now on to my biggest gripe, not just w/this place, but w/restaurants in general that do this...I HATE having to have my bill corrected because I was charged incorrectly. This place was a total mess when it comes to drink pricing. Firstly, when our tables got their bills we were floored they were trying to charge $12 for their margarita (to our knowledge it was not extra-top shelf) and $8 for their mojito (though it was a well-made mojito it was not at the $8 benchmark). This, of course, did not reflect the drink specials we were supposed to have received, but that ended up only being $1...? We were there during their "Everyday HH from 4-7pm" as a sign says near the hostess stand at the entrance and there was another sign stating $11 pitchers of Dos Equis on Saturdays, yet somehow we were charged $13 for our pitchers? And to add insult to injury, a friend of mine and I split a pitcher and when our waiter asked how we wanted it split, we said "down the middle" and it had shown as $10 on my original receipt (the $11 HH price minus the $1 discount), however, when he brought us back our updated bills to reflect the split, we were each charged $6.50. Both of us just wanted to leave at that point and we didn't have the energy or motivation to try and flag down our waiter, who obviously could not do basic math where somehow $10/2=$6.50? So we cut our losses and left.
Pricing and execution: 1star.
It was such a shame, too, because there was a great band that kept us entertained for about an hour, but the whole pricing inconsistency fiasco left a very bitter taste in my mouth. As much as I did enjoy their mole, I will not be back. read more