Decided to come in the Saturday before Memorial Day and was surprised it wasn't too busy. I…read moreoriginally came in to figure out what size Torrentshell jacket I wanted from Patagonia, and Debra came up and asked if I needed help. She was incredibly sweet and genuinely helpful with sizing. Even while helping another customer at the same time, she still made sure to check back with me and ask if I ended up finding the right size. That level of customer service really stood out to me. I love this location (plus it's in my hometown), and experiences like this are exactly why I keep coming back!

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

While we definitely prefer the esthetics of their old location over this new, plain storefront, the…read morestaff is always very helpful. Some are more knowledgeable than others, but we usually know exactly what we are looking for anyway. They have most everything you need in stock, but if they don't, they are usually able to order it.

Nice shop. You can get all of your scouting and scout uniforms here. They can guide you and have…read moreeverything available for your scout.!

Review is for a man working in 8/30 in the afternoon around 4pm!…read more We stopped by looking for some hiking hats and couldn't find any in the store. I stopped someone while he was walking the hallways, not knowing he was assisting someone else, and he pointed me to a section of the store before continuing to help the other customer. When I got to the section, he was magically there to tell us of the three types of "hiking hats" they have in the store. Unfortunately, they didn't have what I wanted in stock but he also followed up with some nearby stores. Super helpful - made our trip so much faster! Thanks so much!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

My wife and I like to shop at Big 5 Sporting Goods Store…read morefor many years for shoes,athletic wear, and other items depends on what you need, like camping gear and warm clothes. Big 5 Sporting Good has everything that you need. I enjoy their prices on their shoe, very reasonable. We have been to different Big 5 Sporting goods in different locations. This is our first time at this location in El Monte. We found out their closing this Big 5, and they need to sell everything. One of the salesmen told us this lot is turning into a Out Burgers and Rising Cane.

My dad likes to come here to help shop for their "exercise" equipments. However, we end up looking…read moreat camping and swimming gear which they had plenty. They also have lots of deals and items on sale which incentivizes us to buy it now! Staff is very helpful, we did a lot of checkout changes and I knew it was frustrating to keep rescanning everything but the staff was so friendly and nice about it, they calmly checked us out. Sometimes they have really good clearance deals as well on seasonal items that are out of season. They just don't have a restroom so when my son has to go to the restroom the only option close by was target!

Fantastic experience! The team took the time to make sure I had the right equipment and that…read moreeverything fit properly. They asked thoughtful questions, explained my options, and never made me feel rushed. I really appreciated the personal attention and their knowledge. I walked out feeling confident that I have the right gear for snowboarding this season. Great service and a great experience -- highly recommend!

Definitely recommend this place! Never met more friendly and helpful staff. Everyone was extremely…read morepatient with us and answered all our questions. They even offered so much advice knowing we were just getting started with this hobby. Nico gave us about 2 hours of undivided attention in helping us find the equipment and really took the time to make sure everything was perfect for us including the comfort, design, and value of the equipment. My boyfriend and I both left the store with our own new pair of fitted boots, fully set up skis, poles, helmets, and a bunch of helpful tips. We could definitely tell that he loves what he does and puts a lot of care into his work. Apparently he's experienced in both skiing and snowboarding, so it truly felt like he knew what he was talking about. We'll definitely come back in the future for some more equipment and apparel if we're ever looking for more snow gear.

Aaron was very welcoming and helpful with all my questions. They have a good amount of domestic and…read moreThai brands, authentic Thai brands are at a higher demand so the availability was smaller for those. Pricing is good considering how niche the market is.

Careful doing business here. We are local and ordered goods from their website. We figured we would…read moresave ourselves the drive and have the package delivered because our order qualified for free shipping. A couple days later, we receive a $45 invoice from DHL. Turns out this business is drop shipping from overseas, without full disclosure. This business advertises like they have the goods in shop and even offer a store pick up option on their website. We reach out regarding the unexpected charge. Their response to us was that we could return the goods to them, minus a restocking fee. So we pay the $45 DHL fee to receive the goods, just to return the goods, minus a fee? Alternatively we could refuse to pay the DHL fee and the package would be "destroyed", no refund. They also state that there is a disclaimer on their website regarding tariffs on international orders. Why would this apply to somebody also located in California?... Overall we would caution anybody shopping here due to their unwillingness to work with a customer and the lack of transparency.

I love this store!…read more 60% off sale is currently going on, and the selection of merchandise here is AMAZING and of excellent quality--great value for your dollar. Employees are extremely friendly, helpful, and very welcoming. The store is always kept spotless, fully stocked, and well-organized. The merchandise sold here ranges from t-shirts, jackets, and sweaters to tennis shoes, boots, caps, belts, dog collars and leashes, ice chests, socks, etc., so much so that you'll want to buy one of each item and color. Shopping here is ALWAYS a fun and positive experience.

I'm so sad that this store is closing down tomorrow. They have really good selections with a vast…read morerange of sizes. Their employee discount is also very good. Their sweaters are very warm and they have a good selection of youth clothes as well. They also have a shoe section and the value is very good.

my friend recommended me to check out boarders because they have the converse x hello kitty high…read moretop shoes & i KNEW i had to get them. i was in the montebello area & googled the closest boarders store & found one inside the mall. it was a super quick & easy experience. The gentleman who assisted me was super nice & helped me get the proper shoe size with no problem. i was able to get myself the size 7 ( w ) which fit me perfectly! these are one of the cutest hello kitty pairs i have! the shoes also comes with a red pair of laces. i haven't bought myself converse especially high tops in so long im happy i got these!

We were helped out by Juan and Francisco and they were really great at helping us find the parts…read moreand board that suited our style best and were really patient with us. Definitely would recommend!

Have been driving past Alco targets for the past year or two on my way to work. Recently invited by…read morefriend to go to the shooting range and wanted to pick up some targets. What better place than a local shop who specializes in targets and supplies numerous police departments. I got to meet Arthur who was such a cool person to talk to and get advice about shooting. He gave me his opinion on which targets would suite my needs and for outdoor use. I ended up getting the BT-5SB3 Shooting Target Variety Pack along with two boxes of clay pigeons and their B 27E targets. The BT 5SB3 worked very well you can see your shots through the paper. Worked very well and very pleased will definitely get more of those when i run out. Great company who makes their targets in house and supply law enforcement departments with targets. Will definitely be back check out their other items and targets. Great place for targets. Highly recommend!!

Super happy with the targets holding up very well.. will be…read moregetting a few more stands and targets.

I was doing my last minute Christmas purchases. Couldn't decide on what to get my uncle for…read moreChristmas and was going crazy not knowing what to get. I then I saw the Fanzz store full of people and noticed they had a sale going on. They had most of all their hats at $20 which that's not bad at all. I decided to go with a greenish LA hat and engrave his nickname on the side. I really liked how it turned out looking and for $35 I think it was a great deal. They also have this cool hat box to put it in for a gift for just $1.

Rude assss people in this bitchhhhh All have stank faces…read more The store is somewhat clean There's piss stains on the floor