I have not yet had any services done, but I've been very impressed by the customer serviceread more

I took an exceptionally weird vehicle to Darrell at Lloyd's eight years ago and, after a bit of…read morelaughter, he did a lot of research on my differential. That was followed by some mechanical magic and a few very nice welds, all of which sent me on my way with some newfound automotive superpowers. Eight years later I walked into the shop with a new project in mind and, not missing a beat, Darrell recognized me and greeted me with true friendliness and a lot of useful information that would help me start thinking through my next vehicle. I'm grateful that transmissions and differentials are not a bigger part of my life but, at the same time, I appreciate the chance to work with such a great shop.

Tony, the owner/manager also represents Champion aluminum radiators & electric radiator fans as…read morewell. I brought my old Chevy truck to his shop for a new 4-core radiator. My 69 C20 suffered during the worst of the summer months while on the freeway & the AC running. A new Champion radiator did the trick immediately, no more climbing heat problem. Thanks to Tony & his great crew for the fix. Previously, Tony & his crew have rebuilt two automatic transmissions for me & never any problems. Yes, I would highly recommend this garage to my friends for transmission & radiator problems.

This place has impressed me once again. They fixed my daughters car troubleshoot the problem…read morerepaired the problem. Had the parts in stock. Had us done within a week and did not overcharge very impressive. I've been in this industry for over 30 years and this place always seems to impress I won't go anywhere else for this kind of Diag and repair.

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

Corrected a check engine issue with my Ford Expedition. The catalytic convertor left and right…read morebanks needed replacement. It was diagnosed and there were obvious signs as to why the system wasn't working. A prior mechanic supposedly had replaced my left bank based on diagnostic evaluation. It was replaced twice by the prior mechanic and codes were still coming back. The prior mechanic had improperly installed the system. (hole drilled in the exhaust pipe and O2 sensor was stuck in there). Zack's Garage found and corrected the problem. I will go to them again.

I have contacted Castro's Transmission Supply for referrals on Transmission Repair and these guys…read moreare AMAZING. They are very friendly and helpful on referring reliable professionals in the greater Nogales area. I'm going over to meet these professionals on my trip to Nogales so they can recommend the best parts for transmission repair. Heck, I'm East of Phoenix, but I'd recommend these professionals to anyone needing transmission parts or repairs. I have known these professionals for over a year, but it's obvious they are committed to benefiting customers and those seeking quality work, too. I'm posting this review and I'd love to benefit these outstanding professionals, too. I love my cars and want to make sure quality professionals work on them - for those that want to keep their cars in tip top condition, I recommend you keep them well maintained and use the best products - I just smog tested my 01 Chevy Suburban with over 300K miles on it and it doesn't use a drop of oil - the engine is still tight and performs well - most of these miles are from touring Mexico with plenty of rough road shaking going on. All my cars pass on the first run - it pays to take care of your car so your car can take care of you! Always respect quality mechanics - their work is sometimes difficult and long, so cheer them up whenever you can!

Mike is solid. He stands behind his work and his word…read more And even with experienced technicians and proper tools, sometimes, especially with a much older car, the work doesn't work quite right. And so then comes his word, "to make things right." Which he did! So, nice to have a shop run by a man with integrity, with good work, and competitive prices. Recommended!

It took me nearly a year to get my transmission done. It seems they promise customers a time frame…read morethat only exists to them. I observed another person quite angry bc his vehicle was not even touched within the time frame promised. After the $2k+ was paid to them, I still needed to return my car bc it still was not right. Too many excuses & promises for not a promised delivery. Will never go back there.

Best darn transmission shop in Az. Helpful, friendly and straight forward, Ray and John are as Top…read moreNotch as you can get, never worry about not knowing because they are not in the business to take from you, you can trust that they will make sure your told the truth about your transmission needs and nothing more, well worth the drive out to Huachuca City. YOU GUYS ROCK!!! Mike C. Sierra Vista, Az.

I highly recommend Kelly's Transmissions. I had transmission problems with my 2008 Ford Expedition…read more The original garage wanted to replace the transmission as they could not rebuild it. So we went to Kelly's Transmissions - the first report could have been better as the part was on backorder, and they had no time estimate. Ray and I discussed looking for aftermarket or other alternatives. To make a long story short - working with Ray was a pleasure. He was straight up with no feeble excuses. Even though the part is still on backorder - they were able to identify the cause of the issue and resolve the transmission problem. These guys saved me over $3400 - and my vehicle is running great.

Came in for two issues: 1) My car was making a knocking…read moresound whenever I turned the steering wheel 2) Needed new tires I had received quotes from a couple other businesses in the area and brought them with me on my visit. I always come prepared so I don't get taken advantage of. For issue #1 (knocking sound), they were able to fix the issue cheaper here than at other shops, mainly because they just replaced the strut housing instead of the entire strut. I was happy to save some money on this issue. For issue #2 (tires), I brought with me a quote from Pep Boys up in Tucson that included four new tires with a 65000 tread life warranty. Jesus said he could match that installed price for tires that also included 65000 mile tread warranty. However, now, a month after the service, I decided to research the tires they put on my vehicle just to make sure everything was kosher (I know, I should've done this immediately, lesson learned). Unfortunately the tires they put on are Goodyear Assurance Finesse which have NO tread life warranty. I wish I had the service done at Pep Boys for the better tires at the same price. So I'm going to have to knock off a couple stars for that. It also took them almost two weeks to fix the above issues. Jesus said it was because they didn't realize the strut housing was more pieces than they originally thought, and they had to order the extra parts in (they did not charge me extra for them). I'm just glad I had a backup vehicle I could use because it would've sucked to not have a car for two weeks. I'm not going to take any extra stars off for this since, in fairness, I told them they could have the car as long as they needed since I had a backup vehicle. I just didn't think it would take two weeks. One other thing to be aware of is that they charge an extra 3% if you want to use your credit/debit card. Overall, I feel a little disappointed about the tire issue, but the knocking sound hasn't returned a month after I had the service done, so they did that part well.

This owner has saved me lots of money. First off by being honest and second by doing an above and…read morebeyond job. They got me hooked as a customer after letting me know I almost spent 4 times as much on something that wouldn't even fix the real problem I was having. Needing to spend money to fix your car isn't fun however at least I know I'm getting a good mechanic and not being overcharged. I've since had my mother start bringing her car there after I saw what dealerships were trying to pull. Now when something breaks I now I've got someone who will help me get back on the road.

Engine and transmission swap, worst quality craftsmanship, poor use of time, wrong or inferior…read moreproduct. What should have been a two or three week job completion, but because of inferior work and products and having to return for rework, it ended up taking five months and I'm still dealing with issues

Pass this place by !! I just got a quote from them for some $730.00 to replace my transmission…read morefilter. I had it done at Aastro Transmission for $125.00. The service and staff at Aastro are great !!!!

This is hands down, the best place in Tucson to take your vehicle and tell your friends and family…read moreand co workers about. First off my name is Ernie G., I have lived in Tucson for over 27 years and I found this treasure trove. They treat you right as soon as you walk in the door and offer you a water and ask how they can get you back on the road with a smile and the best service that is very affordable. It's like they welcome you into the family.

They were great with me & very sympathetic when my car had to be totaled. They even told me how I…read morecould seek damages

Amazingly good garage. If it is your first time walking in you are not going to see a fancy…read morewaiting area with a staff of intake people like some garages. In fact, it kind of gives off the vibes of a 1970's Route 66 garage. Justin is the guy you are going to deal with and he is super honest and knowledgable, and I swear they can figure out and fix anything. I have had my 2006 Silverado in trhe a couple of times as well as my 1997 Subaru Legacy. They quickly diagnosed the issues I was having and fixed them well and quickly. They use good parts and, my favorite thing about them is that they don't try to upsell you on a bunch of stuff. They will let you know if they find other things that need attention and give you a good honest opinion on the urgency of a repair. They are easy to miss since you can't really tell that its a garage from the front. In fact if it weren't for the guys at Chicago Music Store which is attached to the west end of the shop, I wouldn't have thought to go there. They told me that it is a very good auto repair shop, and they were nt wrong.

I was initially let known about this shop from a friend who had luck with them in the past, so I…read morehad them do service on a car I bought used. They inspected it before my purchase and did an estimate before I even sealed the deal, they never said anything about the scope or technicality of the fix being beyond their capacity or even hinted that any part of the repair might be a little too technical for them. Even in the initial phase they gave me estimates for time of repair which where extended meaning the whole repair process took almost a month and a half which I was fine with as I had an operational back up, I paid my bill in full at the time of completion and that should have been the end of my experience a solid 4 out of 5 star slightly delayed repair with a large scope... But no nothing these days is ever that easy. not one week after the repair the transmission was bleeding profusely (changing a seal was in the scope of repair), this nearly left me stranded as is and I was respectful and cordial about it just being a mistake. I brought it to them and it was repaired in an acceptable time frame. At this point I was irritated, but mistakes happen right so I made a point of being firm but respectful (3/5 experience). That subsequent repair then only lasted about a month and I had to return, same issue seal not strong enough transmission failing again. I brought it to them, they decided to repair it with an oem seal this time and this repair would go on to last about 7 months and about 6 thousand miles and then suddenly bam engine light, code reads its the transmission again (I had to get an oil change at the time anyway so mechanics at a little shop inform me that it is leaking and that it is the transmission as confirmation as well). So round 3 (impression is pretty much a solid 2/5 at this point tbh), I call the Art's up again about 5 days in advance to describe the car and tell him that the issue I have had before is back and I just need the car for work so I ask if he could check it out, he says Friday so I agree and think nothing of it. Call again day of let him know I have requested time off for the later 3 hours of my shift and cleared out time for flexibility (I also work week ends so that implies I am clear to have no car for the week end too, so lost income to try to make it work with his schedule), he confirms and I give him an eta for when I expect to be around sounds like its no issue. I leave early drive directly to the shop only to find that he has closed over an hour and a half early after our conversation stating when I would be there. Everything is buttoned up and the shop is closed. Confused I walked over to the shops neighbor Chicago Music Store, and ask if he had left early, to which they reply that he had an emergency and left early that day, I asked if he was intending to come back and they shrugged, I contemplated leaving the key with them, but at this point I was pretty rightfully mad, its one thing to blow off someone verbally and be firm even if you want to hold yourself to a standard of customer service, but he took time from work cutting precious hours I need to make ends meet to make a repair to my vehicle to keep my life running, He didn't even have the decency to call and make sure I could keep my hours at work... This review is generously worded expletives and other offensive language are entirely warranted for the level of experience I received and the complete lack of respect for peoples time... I AM LIVID... I will never attempt to try to have service done by this shop again, I believe people deserve second chances, but this I round 3 of repairs try 4 total and I am just done. Do not come here for quick service, do not come here for critical service, this business serves no niche that another shop can't fill outside of disrespecting the time and livelihood of its customers... -2/5 stars