never have any issues with this location, staff has always been friendly and helpful. Even as a…read morewalk-in, usually in and out in less than 30 minutes.

Poor Experience with Long Waits Despite Appointment scheduled…read more I had an appointment scheduled for 7:00 AM today at the Sonora Quest location in Peoria, but it was a frustrating experience from the start. When I arrived, there were already 16 people ahead of me. I didn't get checked in until about 7:10 AM because the line at the kiosk was so long. A big issue I noticed was that many of the people waiting were walk-ins, which seemed to slow everything down for those of us who had actually booked appointments. The staff was polite, but the system clearly wasn't handling the volume well. Suggestion for improvement: Sonora Quest should offer online check-in in addition to the kiosk. This would let scheduled patients confirm their arrival ahead of time, reduce congestion in the waiting area, and help prioritize appointment holders over walk-ins. Unfortunately, this was not a good experience at all today. I understand labs can get busy, especially in the mornings, but with an appointment I expected a much smoother process. I hope they implement better check-in options soon to make visits more efficient for everyone.

I made an appointment for bloodwork at this Quest after my doctor sent in an order. This location…read morehad the soonest available appointment and it wasn't too far from home, so it was a no brainer. One thing to note is that this location does not have a receptionist. All check ins are done through the kiosks in the waiting area. I found the kiosk easy to use and I only had to wait about 10-15 minutes since I made an appointment through their website. The phlebotomist who helped me was Teanna and she was wonderful! I have notoriously difficult veins, so I always dread getting blood drawn, but she made the process quick and easy. We also had a nice chat about my ear piercings! I would not hesitate to return to this location in the future.

I went to my normal Sonora Quest Lab location in Sun City, Arizona this morning, only to discover…read moreit had closed down. This was my normal location that I always came to and I never needed an appointment before. Luckily they had posted this location as the alternative lab to visit. When I arrived I discovered that I definitely need an appointment at this location. This seems to be a new location and the waiting room was very small for the number of people that were waiting. Many people were waiting outside the lab waiting room, because there weren't enough seats. They do have a big TV screen that lets people know where they're at in line which was very appreciated. At first I was number seven in line, but as more and more people came in with appointments, I just kept getting bumped down to the bottom. When I finally decided to leave, I was number 14. This isn't anything that necessarily made me upset because I'm glad that people with appointments were getting called first. I quickly realized that fmmovingmoving forward I definitely need to make an appointment. I ended up leaving and scheduled an appointment in another week online which was pretty easy at Sonora lab.com. It would have been nice of Sonora Quest to notify customers who used the Sun City lab that that location was being closed. It would have saved me a lot of aggravation today.

Excellent service & blood draw. Not covered by our insurance but I'm willing to private pay (very…read moreaffordable) due to the convenience and ease of scheduling. We arrived on a Saturday morning and expected to wait (I've never not had to wait for a blood draw, even with an appointment). Much to my surprise, we were the only ones there. The young lady (sorry I didn't get her name) was informative and helpful in both completing the paperwork and doing the draw. Results were received via email later that SAME DAY! Clean, friendly, fast, easy, affordable! What's not to love?! Keep up the good work! Thank you! [I was just now attempting to schedule an appointment thru Sonora Quest so I could have it covered by insurance and in order for me to be able to take my son and have him not miss school, we have to go at 6:45 a.m.! So, here I am back looking at LabExpress and love it so much I am submitting this review! Knowing how insurance works, I'll probably end up paying MORE to use it, so I'll go back to Labxpress]

Andres is an exceptional phlebotomist. This is the best blood draw service I have ever had, as a 70…read moreyear old with numerous experiences. A friendly place to go.

I came into the LabCorp on Meeker Blvd in Sun City to complete a mandatory employee wellness check…read morefor my health insurance discount. My experience was incredibly frustrating from start to finish. For a month, I tried to book an appointment online, but there was absolutely nothing available across the entire Phoenix metro area. Forced to walk in, I was then told the wait would be over two hours for a simple blood draw. When I tried to explain the situation to the woman at the reception desk, she seemed just as frustrated and overwhelmed as I was. It's clear this location is severely understaffed, and the staff they do have are bearing the brunt of patient frustration. Closing the Bell Road location has put an impossible strain on the remaining labs. This is a basic service required by many employers, and LabCorp seems completely unprepared to handle the volume. Save yourself time and look for alternatives--this was a complete waste of a morning.

The ladies here are always super caring, helpful, and friendly. Kim is my favorite phlebotomist…read more Even when crowds are at the door and in the waiting room, they keep patient. They are kind and take extra care with the elderly. This is my favorite LabCporp.

Labs on an early Monday morning and with an appt was called in at exact time. Brenda was my…read morephlebotomist and was friendly, pleasant and professional. The draw went very smooth. Thank you Brenda.

This is my new favorite lab!!! Making an appointment online was easy. The location had a morning…read moresame day opening. Reception was friendly! Karla, my phlebotomist was kind, gentle, detailed and took my blood with minimal discomfort. I offered my hands and she listened to me. I felt seen and heard.

My husband and I both had to have lab work done. We set up an appointment and were seen right away…read more Within 15 mins of arriving we had both had all of our lab work done and were on our way home. Both the person taking care of our paperwork and the person doing our lab work were very pleasant to work with. Never like doing blood work but must say she did an amazing job! Painless all the way through.... what more can you ask for!

Arrived at this location and they said that they close at 2:30 walked in all lights were out and it…read morewas 2:20pm. The lady came out of the restroom and I asked her were they still drawing blood and she said no it's by appointment only and that they are definitely closed and handed me a paper. Nowhere when you Google Sonora quest does it tell you this location is by appointments only. Honestly, that's not her fault but there was nobody in the waiting room and it would've taken less than five minutes to draw my blood. I told her that it shouldn't say 2:30 that they close. It should say 2:15.