I recently had some tiles replaced in my home. Not only did Frank and his crew do a phenomenal job…read morewith the floors, their level of professionalism and helpfulness was outstanding. I will be calling Fuentes Flooring and Design for any future flooring projects. Highly recommend.

Frank and his team are timely, accessible, and reliable. His staff works very hard to keep projects…read moreon schedule. They were there when they were supposed to be, and done as they said! Big job, three bedrooms and a Master Walk-in closet. His team moved all furniture and replaced it in exactly same places or as requested. My hats is off to Josh (Main installer), Aldo, and Francisco and of Course Frank, the owner! Great group! They removed all the base molding on the first day, and I took them and painted them, they look like new! Also we were able to get the flooring material from wherever we wanted and Frank picked it up and delivered into my house day before! Great communication!

Michael was very punctual when he came to give the estimate. Very nice guy. The installer, Chris,…read moredid an excellent job of installing the carpet. Very satisfied with the job from start to finish. We wouldn't hesitate to recommend Arizona Floor Fashions.

Michael was very communicative and came out to the house on time…read moreTo give us a quote. He even called when he was a few minutes late to let us know. I appreciate his quick response and enthusiasm for the job and the products he sells.

I was very happy with the service for the purchase and installation. Unfortunately there are two…read morevery disappointing issues that cause me to write this review and strongly suggest to look elsewhere for your carpeting needs. 1. The installation was not done correctly. They did not stretch the carpet enough which resulted in ripples forming in 6 out of 8 rooms (see attached photos). We had an extremely busy couple of years so we didn't call for repair until just recently. But I can't get them on the phone, nor have they returned my calls (4 calls total). I did not ask for it to be restretched under warranty because it's my fault that we waited so long; in other words I did. It give them a reason to avoid my calls. I ended up using Tucson Carpet Repair for that and they did a great job; so far. 2. They assured us that the carpet we chose was perfect for a family of 5 with two dogs. But within two years it was worn down excessively in the high traffic areas.

The sales service was very good as was the selection of carpets. The prices are fair. The…read moreinstallation was well done. However, we had an ajoining small hallway where they removed carpet and we're instructed to leave the concrete floor exposed. They did that, but failed to take up the tech strips on the cement and didn't finish the edge of carpet that had been cut off at the closet door. It took numerous phone calls and messages left that were ignored before they finally returned to finish the job.

We are now left to finish the job we already paid for in full. Installers arrived March 27th…read morewithout the trim needed to complete the job. They required an approval code and balance paid in full before starting the job. Lead installer said he would come back the following Monday or Wednesday to complete the work. We have heard nothing. Customer support claims the job was marked complete, and said we have to now wait for an installation supervisor to call back to arrange completion. This is NOT acceptable. They have no problem taking your money, but do NOT provide what they promise. Completely unprofessional outfit. Don't fall for their misleading advertising and do your research as to just WHO will be performing your installation

Do not get your flooring done by this company, my parents got their flooring done and they ended up…read morehaving a bunch of items stolen, including a few thousand dollars worth of tools that are irreplaceable, also including a wallet with my mother-in-law's Social Security card. The company has done nothing to resolve this yet nor have they been helpful. I myself typically do not like to leave bad reviews unless something drastic has happened. I had to redo their transition strip from the kitchen to the bedroom. They installed it using silicone to glue it down instead of anchoring the metal bracket to the floor and pressing in the transition down like it's supposed to be. After spending over $5000 you think it would've been done correctly. They were also misleading in the price and when they showed up to start the work, they had added extra cost. Keep an eye on your things folks when you have unknown contractors show up your home. I hope you guys do the right thing and prosecute the technician, or technicians that were at the home stealing while working.

Our experience was exceptional, from an initial wood floor repair to a new wood floor installation…read morein another room. We thoroughly enjoyed meeting and working with Roy and his scheduling and installation team. Everyone was kind, knowledgeable, communicative, and timely.

We have purchased carpet from Complete Flooring on three separate occasions. The second carpet we…read morepurchased we noticed the steps were loose and needed stretched. When they installed the third carpet which was over a year after the carpet was installed we asked the installer to look at it and fix it. He addressed the steps during that installed. In December we called as the steps were wrinkled again and the top landing area and asked if someone could come out and fix it so it doesn't ruin the backing on the carpet. The person at the store said they would send someone out to check it out and it was Roy. This was mid December 2023. He said he would get back to us in a week and said that the carpet was installed 2 1/2yrs ago and they only have a 2 year warranty but he would see what he could do. We followed up several times and they said we are working on it and will get back to you with a proposal?!? Finally after another call in the morning on January 20th (1 month later!) Roy was busy with a customer and called back in the afternoon with a proposal for $600 that included $100 discount to re-stretch the carpet. I can not figure out how carpet would need to be re-stretched multiple times which tells me it was not stretched well enough when it was installed. We have more carpet & flooring to purchase and I am sorry but this is very petty to charge to address what we feel is an installation issue. There are too many flooring companies out there and we will NOT be returning with our business.

I had carpet installed at a cost of $13,500. When my wife returned home, she saw an area of carpet…read morethat was wet and appeared to be stained. The outsourced installers said that it would not leave a mark. And, of course it was stained. How could the installers spill something on the brand new carpet? How did it get there? Nobody but the installers were in the home. And, they admitted to having been who cleaned whatever it was. Flooring Direct sent over a product for cleaning the stain. I asked the owner to replace the section of carpet where the installers spilled something. No, Navid refused. Sleazebag owner operator. Then he sends me the invoice with updated charges with a payment due date which was 5 days in the past making it seem like I am overdue even though the job was not complete yet. This owner/manager will make arrangements for the installation but he will not stand behind the damages that his installers caused. Who wants brand new carpet that have had a soda or dirt spilled on it? I don't go to a clothes store and expect to buy new underwear which comes with a skid mark... Go elsewhere or be the next victim of this shoddy business. Here is how Navid, the Owner, handled the refund due to defective service and faulty materials. No content is anything different than what was actually sent to me or from me. This unhinged communique took 1 week after the Owner, Navid, was to have mailed me a refund for defective merchandise. Me: "No check has been received yet..." Navid: "I waited to see if you would respond. Zelle would have been fast and easy. I mailed it out yesterday. I hope this does not frustrated you." Me: "Yet another passive aggressive attempt to mess things up... Hopefully you can not muster any more incompetence in this matter. It is beyond frustrating." Navid: "I actually helped you more that you can imagine. So shame your anger has caused you to see things clearly I asked a simple question. Why was it so hard to answer? Take a pill. I actually helped you more than you can imagine. It's a shame your anger has kept you from seeing things clearly. I only asked a simple question--why was it so hard to answer? Maybe you need to take a step back and calm down." Me: "Once again, just send me the funds so that I can be done dealing with you. I have more important things to tend to than being dicked around by some lowly shopkeeper." Navid: "Careful little boy. Check was mailed out. I am just getting sick of your nonsense. I am out of town. I make sure I call you personally to deal with your unjust words and personal attack once I get back. I feel so sorry for you. I am sure your childhood must have been a unpleasant one. Take a pill Me: "F**k off kindly." Navid: "Definitely. Must be a childhood issue. How bad was it??" I had to block him as he continued making personal attacks and by name calling. In Closing: Is this a person that you trust to have your email, phone number and address? Is this a business person that you can feel comfortably to provide fair, professional service? I think not! This man is unhinged. Beware.

We hired Flooring Direct to refloor our approximately 700 sqft living room with tile. The most…read moredifficult part of the job would be the curving steps into this space as you can see in the pictures. Where others said it couldn't be done or offered solutions that were not tile, Flooring Direct said they could do it. I'll admit that it was a challenge to fully conceptualize how to do it but working with Moji and our installer, Jose, I believe the results justify the effort. The old carpet quickly came out and the initial part of the tile that was straight went in in about two days. Jose spent some time cutting and grinding to get the tiles to match the curving steps but was all finished by the following Friday. Jose and his assistant, Gustavo, were both courteous & professional throughout the project as was Moji who came by often to check on the progress and to be sure we were satisfied with how it was coming together. All the steps from tile selection through scheduling, layout, designing transitions, grout selection and final cleanup, were all pleasant. Would not hesitate to use them in the future and highly recommend them for your consideration.

The owner never showed up,as promised, the day the tile was removed…read more I saw one of the employees rummaging in my pantry and eating my food. * Chip in my husband's vintage desk * Closet door not removed which caused them not to close properly, even after your adjustments * Scratches on both handles of the refrigerator, This is a new appliance * The removal of the bottom of window frame thought to be molding by your employees * Closet door not removed which caused them not to close properly, even after your adjustments * Closet door not removed is frayed on the bottom. You advised sanding which is not possible because there is nothing left of the corner to sand * They moved my bed without my knowledge and did not replace it * All baseboards were not removed * Toilet hardware leaks. There was no leak prior to removal * Toilet left in the garage. Not disposed of * Scratch on my range. This is a fairly new appliance * Range not put back without bracket, as mentioned above * Kitchen veneer fell off and not put back. Was told did not know where it came from * Taping and draping not removed from 3 skylights * Front porch left with tile fragments * No dusting provided The owner offered to have his workers come back and repair the damage they caused. I declined. I did not want them in my home. The owner and I settled and I paid him. However, as the day passed I found more damage. I sent him photos via text messages. I received no response. I sent him a certified letter requesting further compensation to cover the cost of repairs. The letter was received on October 24, 2022. I waited a week and followed up with another text. Again, no response. I regret ever hiring Harrison and Harrison. The owner is friendly and persuasive but lacks integrity.

Excellent Service and communication from Leon. Harrison & Harrison Quotes were very detailed which…read morewe appreciated. We also appreciated their flexibility in meting our schedules last minute request and urgency. Our floor looks phenomenal and spectacular! Me and my other half are very pleased with the way it looks as well as his detailed explanation of how, why and what. On top of this they are very friendly , clean and professional. I can highly recommend this company with confidence and plan to use their services for future work. Thanks Leon !

I have been working with Gordon's carpet and tile for nearly a year now. The owners are very…read moreresponsive, pay close attention to detail and always up for a good conversation which has made my experience with Gordon's carpet and tile one of the best in town. I highly recommend Gordon's carpet and tile for their professionalism, sticking to their word and doing things right the first time.

Got 4 estimates for new carpet in our home, comparing the exact same Mohawk Silk Reflections…read morecarpet. Gordon's was significantly cheaper than the others and Bunny reassured me that they are able to pass on savings to customers because of their lower overhead. We just had 3 rooms installed and are very pleased with the results. The installers worked diligently and skillfully; their experience was evident and they were proud to explain the process. Overall, we are very satisfied with Gordon's and would definitely recommend them.

This installer was subcontracted by Lowes. While Lowes was to blame for our lack of progress for…read morethis project, I found this vendor to be unprofessional by arriving late (twice) and not seeming really interested in doing the work in my home. After determining a second time that the materials weren't right for the project, they seemed happy to leave. I'm not interested in this contractor again.