This is a small, local business that hits upon the trifecta of what a consumer is looking for: great pricing with a superior end result, and excellent customer service.
We recently bought a house and wanted to have the carpets professionally stretched, cleaned, and also have a pet treatment done before moving our possessions over.
I have worked with a couple different companies through my old job but had famous Carpet Cleaning recommended by a friend who knows how picky I can be. I called and left a VM about what I was looking to have done and literally got a call back within 10 minutes. Scheduled it for a week later with a tentative start time as I wasn't sure what time that morning we would receive keys to the new place.
Day before scheduled service, Jim called to double check start time and we got it set as we had gotten keys a little early.
Both the gentleman performing the carpet stretch and Jim were prompt, professional, and friendly. My husband and I left while they were doing the work.
Payment is cash or check.
24 hours after the work was done, we walked into carpets that looked, felt, and smelled great. It takes about 24 hours for them to dry but these carpets were seriously revitalized.
I am seriously pleased with the whole experience and plan to use them again. read more