Pricilla was soo nice and very understanding :). It's nice meeting someone who has practice with me…read moreand when driving she was very sweet

This place is awesome because I never have to wait long. There's plenty of locations. I've been to…read morethree different locations. The one on central near baseline, one in west Phoenix (might update with crossroads) & the one on Country Club in Mesa. All were great! I went for registration renewal once & the other times were for my son to get his driving permit. He paid a fee and has a year to pass and can test as many times as he needs (once a day). So glad we don't have to wait a million years at the MVD!

AZMVDNow is a HORRIBLE online service. Tried updating my DL with new home address and decided to…read moreupgrade to Travel ID. DO NOT waste your time doing anything with your DL on AZMVDNow site. After you upload all the extra documentation to verify your address, it takes you to their shopping cart. But rather than just paying for the upgrade service, you pay to "fund" a personal MVD account first, then their supposed to use those funds to pay for the upgrade. However, anything with DL's is different. If something goes wrong with renew/replace/upgrade process (denial or timeout, etc.) you cannot use reuse those funds and must "fund" the account again with another $25 and then request a refund, which you also cannot do for at least 7 days. Absolutely absurd! Its a simple shopping cart - dont make it so complex! The CIO/CTO for AZMVD should be dismissed for incompetence.

Carmen at the Chandler MVD was extremely knowledgeable and helpful with a fairly complicated…read moreregistration process involving importation of a vehicle from another country. I was dreading the experience but thanks to her it was quick and painless. Thanks so much for all your help!

They were rude, they kicked me out because they said they close at 5. Google says they close at 6pm…read moreand yelp says 7pm. They couldn't wait 5 minutes while i filled my paper work.

Doesn't open at the correct times. Business hours show 9AM-6PM closed on Sundays & nobody there to…read moreopen during normal business hours. Instead, they open way beyond business hours. No stars!!! If I had a choice but I must put at least one to complete review.

We went to Best Buy about 3 years ago to update our drivers' licenses when we moved to AZ after…read moregoing to another business that was terrible. The Best Buy Title staff were very nice, courteous and professional and quick. I have a special needs child and she needed an ID. They were extremely patient and kind to her. Three years later we went back to update our drivers' licenses to the travel ID. They are still very nice, courteous and professional. The transaction for myself and my husband was fast and efficient. Usually not a lot of wait time either. We do not live near this business but make the effort to go there as I believe once you find a good one you need to keep going back. Don't let the location or looks deter you. Highly recommend.

I'm at very pleased to work with this agent. Very respectful and courtesy is the best. I am very…read morepleased with Jamery performance. Thank you!

Not a real DMV just an ADOT facility. Do not come to this location and every 2nd Wednesday of every…read moremonth. Some DMV's are closed on the first Wed of every month. If you plant to go to the DMV on a WED don't expect it to open until 12pm

I am not offender but have driven a friend down here on 3 seperate occasions. There is no…read morescheduling of any kind. It's worse than the Department of Motor Vehicles. Officers disappear while clients are waiting, while families and friends sit in the parking lot under the roar of landing aircraft. I understand the saying "don't do the crime if you can't do the time" but ADC PAROLE needs to understand that most if not all of their offender - clients got transported to this crap industrial park by people who have jobs and a law abiding life. To friends and family bring something to do, eat, and drink because there is no sense of timing or any customer service at this office. We are all at the mercy of staff who could care less about anybody or anything other than their own wants and needs.

I'm not an offender but I dealt with these people a week and my faith in our judicial system has…read morefinally come to an end. I was violated no matter what these people or their unit supervisor says. Take note people the governor's office is on Google use it you'll need it They have a correctional liason that can tell you your rights. We are all supposed to uphold the law.. EVERYONE. You may have a badge but there are laws and regulations. Waiting on my call back now. Glad I won't have to ever deal with the likes of these people again.

Do you need to update your registration? Need to update your address? Maybe get a new picture…read moretaken? Well, don't go to the MVD on 51st Ave & Indian School!! Drive to Glendale, drive to Scottsdale, just drive somewhere other than this place! It smells terrible, the bathroom has only 1 tile square still visible on the ground, since the rest are covered in toilet paper, and there's tagging from the first sign before you drive on the property to the hand soap hanging in the bathroom! Talk about trashy!! Do what you can online or simply completely avoid this location!! #FAIL

First off, I would like to be able to speak to a customer service rep that actually speaks English…read more I could not understand half of what was being said by the agent. Secondly, the agent was aggressively trying to end the call without fully answering or addressing my questions. After waiting for 1-1/2hrs on hold, I was told to email a description of my situation to AZTAXHELP@AZDOR.GOV. What is the point of having a phone center only to have them not provide any help other than direct you to email someone else! Why do government employees always seem to be the least qualified for their job?

Had a question about a reduced refund. Contacted AZtaxhelp email. Received a series of encrypted…read moremessages back via Virtru asking for our social security number in order to proceed. Responded every time with our social security number with acknowledgement of our return message by ADOR. Also, of course, our social security number was on our submitted tax form. So, no luck with the site for our question. Finally called ADOR. The agent was helpful and resolved the issue. From our experience, forget AZtaxhelp and call ADOR directly for assistance.

I found this place after going to a place that gave mixed information on their services & hours…read more I'm so happy I found it. The girl on the phone when calling to confirm their services & hours was so kind. The girl at the front door, your first contact was so kind. The photo taking woman was so dang kind. Then the woman who helped me get things done was so kind. Do you see a pattern here. I got home and told my wife due anything we need done in the future we will go here. The nicest people who do their jobs professionally and with care. Best service ever!!!

Said it was open and when I got there there's a piece of paper on the door saying closed. This was…read moreon the 8th of April and I have heard that they close 2nd Wednesday of the month in the morning. I don't live in the area and was unaware of this. There was another car in the parking lot, that person walked up and tried the door as well.