Stranded on the road on 4th of July due to a broken differential. Got rapid response from AAA to…read moretow it to dealership. Driver was professional and friendly. He meticulously loaded and unloaded my vehicle. Very satisfied with the quality of the work done.

AJ was rad, top tier professional and good company during the 45 minute drive home. Rapid Response…read moreTowing is on point!

Customer service is rude and very unprofessiona. A middle aged or old lady answered the phone and…read morehad a very snarky attitude, asking if she could please finished, when I was giving her additional information on my car. A complete weirdo.

Mac towing provides quick service and fair charge. Great communications too. Recommend.read more

Called another Tow company and they said 90 minutes, we'll 2 hours later they still hadn't showed…read moreup. So l called Seattle Towing and told them my situation and said please send someone as l don't think the other outfit is coming. Seattle towing said he was also busy but would send someone out. We'll 5 minutes later he called me back and asked if the other tow truck had arrived, l said No. He said he had a driver just became available and said he'd be there in 30 minutes, he arrived in 20. Thor was clean professional and got me to my destination quickly. I'd recommend this outfit over any other. I can't thank them enough but the tip probably helped..

My daughter's car broke down. We called AAA but due to the weather, she was looking at a 3-5 hour…read morewait, after dark, on a side road in Shoreline. She was panicking and scared, never having dealt with car emergencies like this before. I called AAA to get an estimate on timing, and Denise (thank you!) reminded me that I could call for an independent tow and then file for reimbursement. So I called Seattle towing company and talked to Al. I explained the situation, where my daughter is located, and that AAA was saying 3-5 hours. He told me 90 minutes for a driver to get my daughter's car to the shop. Al called me back about 10 minutes later to let me know that he'd found a driver for my daughter that was only 10 minutes away, who'd get her car to the shop safely. Ridiculously, I cried a little, because I'd been super concerned but also too far away to be a real help. As much as I hope I'll never need your services again, thank you SO much Al and Seattle Towing for taking such good care of my kid.

The tow arrived in 30 mins. The tow guy was extremely kind and helpful. He gave me tips and tricks…read moreincase I was in a similar situation. He went above and beyond the whole time. Needing a tow sucks, but Union Towing made this situation seem alot better. I would recommend then to every. Can't say enough how Great they were.

My insurance called them out to tow me. Driver Jim was not professional at all. Told me I had to…read moreride in the car on the on the flat bed. Very scary and illegal except for very specific reasons. I spoke with their dispatch no apologies just argued that it was legal. They said Jim was sick that is why he made me ride in the car. He did not tell me he was sick or give a reason at all. overall will never use this towing company again, Made my insurance company aware and I am filing complaints with the BBB. Oh and dispatch told me to talk to WSP and I did and they said no way if they had seen driver would have been ticketed for me riding in the car. Cindy

Terrible quality, service is terrible, charge the maximum legally allowed, their own records show…read moreoverlapping billed time for the same driver on two separate tows, damaged my vehicle. The absolute worst towing company you could ever experience. Front desk was bragging about how they had to be mean to customers upon retrieval. I parked in a no parking zone. No excuses, simply wasn't paying attention and followed other people on private property. When I asked for legal authorizations required they refused to show me them only forced me to contest in court if I wanted to see it. I reported immediately while at the facility my car was damaged. After the tow, an independent inspection documented a bent right-front inner tie rod, and I photographed visible contact/scrape markings on the damaged component I reported the damage on site. GM told me there was "nothing bent or anything cars just don't like being towed that's why my warning lights came on". I was told nothing was bent, which was later contradicted by the independent inspection. Told my car was reviewed by on site technician (the guy didn't show up for work that day) and independent (never happened). Asked for names, qualifications and what vehicle specific information they used in determining this and was ignored. Took it in to an independent technician who informed me it was a bent tie rod with visible contact markings evident to something being attached to the tie rod and pulled. Two weeks of communication, fairly and transparently showing my findings while asking for a peaceful resolution outside of court. They also "completed" my tow with the same driver who was beginning another tow at the exact same time. They charged the maximum rate and fabricated the time it took. 3.2 miles $609.21 1-1/4 hour tow time. Explicitly stated the extra time was for "careful handling". Now I have to go through their insurance because of systemic bad faith, dishonest and outright rude business practices. If they try to deny the damage to my vehicle I have pre tow obd scans of my car, pre purchase inspection of my vehicle that was two months from purchase date, day of diagnostic scans immediately upon retrieval showing steering angle sensor fault code.

Bill and Chunnley Saved the Day! Airport Towing is a…read morelifesaver! At almost midnight after a long flight, we arrived at our truck to find our keys locked inside with a dead battery. Bill arrived super fast, unlocked the truck, and jumped the battery in seconds. Having his awesome dog, Chunnley, along instantly relieved our stress. Incredible, fast, and kind service. Highly recommend!

Our driver was kind, careful and timely. He made sure to take pictures of the car prior to moving…read moreit, then was very careful both putting it on the flatbed and removing it. Friendly conversation on our way to drop off the car was also appreciated. Excellent service!

Fast, communicative and got the job done!! Affordable and highly recommend them! They picked up my…read morecar within 20 min and delivered it. Kept in contact via text the entire time. Made is super easy

Chris Tran was our salesperson when we bought the Optiq Cadillac. We love the car and really really…read moreappreciated all the help and guidance Chris gave us. He was so friendly and polite and genuinely felt that he cared about us and certainly the car. We do feel too that we could call on him anytime for help! I would definitely give him a 5 star rating!!! Bev Hastig

Cadillac of Bellevue is the best deallership in WA. I bought the first time in January 2024…read more Because of general manager Jeff Larson, I come back to buy the second time in August 2026. Manager of sale department is kind and understand my budget. I refer to my sister, and she bought cadillac the same time with me. Thanks Nay (manager of sale department, John Martin ( best sale man), Antony (staff in part department). you always satisfy customer. God blessings you

We attended a FIFA theme promo event where they gave out free FIFA themed T-shirts and served food…read morefrom a food truck. Had a great time and test drove a countryman EV. We found the staff to be very friendly and helpful. Not yet sure if a Cooper EV is the right choice for us yet, but we were impressed by its features and handling. Still shopping around for an EV in but right now the Countryman looks very promising.

Years ago, I remember excellent service here. Not today. I was having a problem with my key fob…read moreafter a software update. No one in the carport like they used to have. Only two service reps at the desks inside. One wouldn't help us and the other was involved in a neverending conversation with a buddy about who they knew from some other company. The line was now at the door with no attempt to end the useless jabber. I gave up and fixed the problem myself.