Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

We were highly impressed with the work USA Restoration did with our home being restored after…read moreflooding in our house. Each crew for each phase of the project did an amazing job on restoring our home. Ion and Arthur did the finish work and were meticulous in their work. David ran the project and steered us through the insurance process and scheduling of the work. We highly recommend USA Restoration for you restoration needs, if we could give 6 stars we would. Bruce and Linda Ryderwood WA

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

Trying to get $17000 for pulling a 48x56 inchpiece of particle board out of our bathroom..did not…read morefix problem. They started without insurance clearance..then started demanding money after we told ALL of them not to proceed because we had no money..we are trying to save our home with a reverse mortgage that has now stopped..I believe this is delinerate.we can no longer pay our bills on our social security.seniors stay away from these guys..

I found New Leaf on Yelp after we learned that my home's crawl space needed some serious work to…read moreget restore insulation, clean up debris left by the previous homeowner, and remediate pest activity/evidence. New Leaf responded to my initial inquiry promptly and sent Shaun out for my estimate. Dispatch left me a message to confirm arrival. Shaun arrived on time and walked me through aspects of the job, and made suggestions to resolve some ancillary concerns we had about pest entry on the property. New Leaf delivered a clear, easy to read estimate via email. I selected New Leaf and we scheduled our appointment. Again, New Leaf called ahead and confirmed our scheduled appointments (Thank you, this goes a long way!). Shaun came out to do some initial pest control work, and then on a second visit came back with a two-person crew. The team laid plastic down in my home so as to not make a mess during the cleanup, and wore PPE for the job. I'm glad the company believes in following precautions for homeowner and employees alike. New Leaf removed all debris, laid a moisture barrier, replaced ventilation piping, replaced insulation, and tidied up items that were hanging too low from the floor above. The situation looks MUCH better. After several hours, the job was complete. I inspected the crawlspace with Shaun, and he did a thorough walkthrough/walkaround of the job site. He was very patience with my many questions, which I appreciate. New Leaf is scheduled to come out in a couple weeks for a follow up appointment/check on the results. I'm happy, and recommend their services.

They did a great job taking care of the mold in my attic I would use them again if I needed them.read more

Seahorse recently cleaned our carpet. We were pleased with the excellent and conscientious work…read more They spot sprayed first on bad stains, and then did the rest of their expertise. We moved to this house to downsize from our other house. They cleaned it too, doing an excellent job. Highly recommend Dan & Janice

Since moving to our house five years ago, we have not had our carpet professionally cleaned…read more Although we've rented a Rug Doctor in the past, the results from professional cleaning far surpass those from using a Rug Doctor. Scheduling the carpet cleaning service was effortless and all done online with an instant quote, which helped us make an informed decision on cost. I almost replaced my old carpet but I'm glad I avoided that hefty cost and hired Seahorse Carpet Cleaning who made my old carpet look new again. Eugene and Alexis came to our house within the scheduled window and completed a walkthrough of the house. They checked for pet stains using a UV light and pretreated those areas. They answered my questions and remained professional throughout the cleaning process. I will definitely call them back for future carpet cleaning needs.

In late January I experienced an issue with water leaking from my bathroom wall. Rich and the…read moreRocket team arrived the next day and began the mitigation process, They set down plastic to protect my carpet and everyone on the team was professional and friendly. Highly recommend if you need fast and quality water damage restoration.

From the owner: When disaster strikes with mold or water damage, count on Rocket Restoration for rapid, expert…read moreassistance. With offices in Portland, Vancouver & Longview we are ready to dispatch quickly to your call. We understand that time is of the essence when dealing with water leaks or flood damage. Whether you're facing a basement flood or a burst pipe, our experienced technicians are here to provide swift and reliable restoration services. At Rocket Restoration, we prioritize your peace of mind and work seamlessly with all insurance companies to ensure a hassle-free process.

The Drytime Restoration Team was outstanding from start to finish. They responded quickly,…read morecommunicated clearly throughout the entire process, and their team was professional, courteous, and always had a positive attitude. Most importantly, they solved the issues in our home and gave us confidence that everything was handled properly. I highly recommend Drytime Restoration to anyone looking for a company that truly cares about its customers and delivers excellent service.

If I could leave a zero star I would. This is an extremely dishonest and deceptive company. They…read moredid not communicate with our insurance company effectively, then after six months or so sent us a letter stating that we need to pay the $7000 that they didn't get from the insurance company. Our insurance rep did acknowledge that this company has a long history of overpricing the cost of the needed service. My suggestion is to steer clear of this company.

I hired Next Step NW in June. It is now mid November and we are nearing completion on what I was…read moretold would be a 3-5 day project. We finally started work in mid October (4 weeks ago). The main problems were lack of communication (once just showed up at my house one morning with an hour's notice but I hadn't seen the text bc I was sleeping), lack of project/sub contractor management, and poor planning. I have a permanent temporary fix on the kitchen sink plumbing because the plumber was called in too late in the project. My cabinet, counter, and backsplash are all off by about 3 inches and I was just told to live with it. We also can barely fit the oven in the space allotted for it. In an effort to try to speed things along, I had paid a couple of subcontractors (chosen by my contractor) directly. I was then told that bc I paid them, he didnt have to manage that part of the project. Additional issues: tile was installed so that a large grout line was noticeable. I brought this to the contractor's attention and he said that once the excess was wiped up it would look good (not the case). It took some convincing to get him to fix it. At no point has the contractor apologized or even acknowledged that things haven't gone as planned. To be fair, a lot of the work looks very nice (minus what is mentioned above) which is why I did 2 stars instead of 1. I do NOT recommend hiring this company for contracting.

First I contracted Home Depot which use a third party to do flooring ..Let's put it this way…read more.. Home Depot third party was very unprofessional and did not do a good job. I contacted Next Step Northwest and communication was GREAT! They finished the job in less then half time then Home Depot Contractors. A plus is Northwest will Do the caulking as well! Where others will not. They did a better job than Home Depot contractors and I will be using them for my other projects in my home. Shayne and his employees are able to do plumbing, painting, kitchen remodels, anything you can think of, they can do! Also they are a great price. They cost the same as homedepot flooring with the install but Home Depot did not include caulking. Also trim looked AWFUL with Home Depot contractors. I Called around and getting estimates Shayne was better in price then other private contractors and local businesses. His team has great customer service, and can do pretty much anything! He takes pride in his work and goes the extra mile to ensure it looks great!!

I most highly recommend USA Construction & Restoration. We had an upstairs shower water leak that…read moredestroyed our kitchen. Thankfully, we found USA Construction & Restoration who took care of everything. From dealing with insurance, water mitigation to a complete remodel of our kitchen and master bathroom. The quality of the work is amazing and their professionalism is outstanding. If you need restoration or just a remodel, call them, you will not be sorry.

From the owner: We’re a locally owned and operated water damage restoration company proudly serving the Portland…read moreand Vancouver metro areas. Fast response, professional service, and peace of mind, right when you need it most. Call now for 24/7 emergency service!

We could not be more pleased with Rrm Construction, Israel and his crew. At the beginning of…read moresummer we started looking for someone to replace the skirting on our manufactured home that was permanently placed on our acreage. Was not as easy as we thought. Very busy time for landscapers and home improvements this year. We had three prospects, number 1 said no thank you, #2 said he was so busy that it would be next year and Israel came out and said he would give us a bid. The work would be labor intensive, and he was booked pretty tight but would try and work us in before fall. He did and the work turned out to be much more than what we expected, as he had to correct some of the work done before him at the time of the original placement. Before he was done, we asked him about our front and back porches to the home. (they were 20 years old) he gave us several suggestions and we decided to go see if he could work us in before the rains hit. It was such a pleasure to work with Israel and his crew , they were so very respectful and kind to Grandma and the three children as the back porch expanded into a 12 X 32 foot deck and the front porch got bigger. Everything looked beautiful when they were finished along with new gutters all around. Like a new home. As a family we could not be more pleased with Israel and his crew. Hard workers, reasonably priced, know their products and design for the existing structure. My grandchildren and I feel we have a new friend in Israel. Sharon Wodtke (Grandma)

I would not recommend this contractor. I ordered 10 yards of topsoil. for a morning delivery. I…read moreconfirmed via phone and called to verify. I had 3 people waiting and rented a machine to spread the dirt. He did not show up at all. After 2 hours, I called him and he said he totally forgot. What kind of business takes an order and forgets. Not good