First time patient here and I had a great experience. Scheduling an appointment was easy. I did it…read moreonline. I made sure to come in extra early to complete additional paperwork as I was a new patient. Loved the appointment reminder email & texts messages. Make sure to opt in to receive those. Dr. Hien Trinh was very professional and explained everything. I had my eyes dilated and she made sure I had sunglasses before leaving as my eyes would be sensitive to the light. Both front staff were very helpful especially Desiree who assisted me with picking out my new glasses. My insurance allowance was only $120 so it was a bit of a challenge. She was very patient and explained everything. I ordered new glasses and should be available in a week or 2.

The place I normally go to was not accepting people at the moment. I went in on a Friday and before…read moremy daughter left for college on Tuesday morning. I let them know and asked if there was a possibility to get the glasses by Monday. They didn't make any promises but said they would try. Well they delivered and my daughter loves her new glasses. I appreciate their kindness and excellent customer service

Stopped by Eye Optics on Laguna Boulevard today around 11:00 and it ended up being one of those…read morequick errands that just goes smoothly. The store was clean, organized, and full of frame options -- so many cute choices it was honestly a little hard to decide. I went in thinking I might finally pick out a new pair of frames, but after trying a few on I realized my current ones still fit my face best, so I decided to just replace the lenses instead. Juan helped me during the visit and was fantastic. He walked me through the right lens options not only for my glasses but also for my daughter's, and made the whole process really easy. I was surprised how fast everything moved -- I was in and out in about 20 minutes. Helpful tip: if you find a frame you like, ask if it comes in other colors. Sometimes they have additional options like black or tortoiseshell tucked away that aren't on display. Now I'm just counting down the one to two weeks until the new lenses are ready. Final verdict: absolutely worth it.

So we're sitting at dinner talking about our glasses. Family of 6 and everyone says, I really like…read moreDr. Christy. . We spend so much time with her during our visit, she enjoys talking to each of my kids and remembers the "updates" from all the visits. We've been going to her 10-12 years. At this point we're ready to invite her to the BBQ aka cheer competition. (Smile) Thank you for being so great Christy! If you're looking for an Optometrist.... Personally ask for her. Dr Curtis is the best!

Absolutely changed my life.. Excellent customer service…read more Excellent customer experience Absolutely a Professional Eye & Lazer Center Very comfortable chairs by the way!

The staff attempted -- for cateract surgery-- to put the pain numbing drops in the WRONG EYE! I…read morehad to yell at her WRONG eye! She couldn't determine left/right. In addition, I now have significant "film" grown over the new lenses obscuring my vision and night driving is completely out of the question. I now need laser surgery to remove the film!

I recently visited Eye Optics Optometry Center for my first eye exam to get prescription…read moresunglasses. During my appointment, I explained my vision issues in detail to Vanessa Games Luna, including the fact that I've been a welder for over 20 years and have significant sensitivity to bright light. I also asked specifically about getting a medical exemption for tinted windows on my vehicle due to this issue. I was told clearly that it wouldn't be a problem and that the documentation would be typed up and sent to my email. Based on that, I left expecting follow-through. Nearly two weeks went by with no communication. I had to call and follow up myself, only to be told that they actually cannot provide that documentation. This was frustrating, especially since I was initially told the opposite with confidence. The lack of follow-through and inconsistent information wasted my time and left me disappointed. Clear communication upfront would have made a big difference.

The doctor was late for my appointment and rushed through it. When asked about a condition being…read moremonitored, answered with "kinda" and "more or less." Those responses were not very reassuring and came across as unprofessional. The optical side tried over-billing me until I insisted they call the insurance company to verify, which confirmed the office was wrong. I now drive to Folsom to see Dr. Curtis (my former optometrist at Eye Optics) at her new office, Adventures in Vision. Much better standard of care.

On my yearly eye prescription exam. My optometrist, Dr. Lam at Visionworks Elk Grove, found some…read moresigns of damage to my retina. She referred me to Retinal Consultants for further evaluation. I'm very surprised Retinal Consultants called me on Monday (two days after my eye exam by Dr. Lam). I was scheduled with Dr. Huang at Retinal Consultants on Tuesday morning. I went to Retinal Consultants Elk Grove on Tuesday morning expecting an evaluation. Dr. Huang inspected my right eye retinal after all the pre-scans done by her assistants. She confirmed that the retinal on my right eye needs laser surgery immediately. She arranged the laser surgery room for me in the facility right away. Dr. Huang and her associates are one of the best medical facilities I ever visited. Dr. Huang herself is very knowledgeable and detailed. I am lucky to have Dr. Huang as my ophthalmologist and Dr. Lam at Visionworks carefulness and referrals.

I had never been here before but I'm sure glad they exist!…read more My eye doc found a retinal tear during my eye exam and sent me here for further examination. Kind of nerve wracking! All my fear was gone once I was in the first exam room for my vision test (reading the letters). The two young ladies were so nice and told me not to worry. It calmed me. Then they take pictures of your eyeballs (including the back) so the doc can review what is going on. That gal was very professional and explained everything so well to me so that also put me at ease. Dr. Wendel was also pleasant. Him and his Asst. work together while checking your images out and consulting each other about it the next step. A brief explanation of their findings was discussed right then and there. No waiting and worrying about it being told later. The surgery procedure I needed was provided next. I knew there were many other patients waiting so I wish I had more questions prepared to ask but I felt like he was anxious to get to the next exam room. I accepted that. Their equipment is high tech and your eyeballs will receive the most thorough exam you've ever received. The doctor has almost 40 years of experience in the field of retinal issues. That is also a big plus! If you are referred here, you are going to receive quality care from the top experts!

The ladies at the front desk were awesome! They got my in right away and ran all the preliminary…read moretests rather quickly! I was amazed by the more advanced equipment compared to my previous optometrist. The optometrist who saw me was very quick in figuring out the proper contact prescription just after one trial and adjustment. It's a bit difficult with with needing to adjust for multi focal plus astigmatism. So happy I finally found a local optometrist that I'm comfortable with.

This office does get quite busy so expect your appointment to take a little longer than you would…read moreexpect. I would recommend you to bring your old glasses/contacts prescription so the optometrist will know where to start with providing you the correct prescription. I unfortunately did not bring my old prescription to my appointment. I reviewed my old prescription compared to the one I received from this office and noticed my new prescription is weaker. What I like about this office is that the optometrist listened to my concerns regarding my old contact lenses and was able to provide me with a better brand. I opted to purchase a pair of glasses from this office and it took about two weeks for them to be ready. If you think you will need to make adjustments to your glasses, you must schedule a time to meet with an optician. This is the first time I have come across an optometry office requiring you to schedule a time to make adjustments to your glasses. I had a family member pick up my glasses so I wasn't able to see my glasses until later in the day. I noticed the lenses were a lot thicker than I was used to. My prescription is pretty high so I opted for the high index eyeglass lenses. High index lenses cost a lot more than normal lenses. The glasses I received definitely weren't high index and the way the lenses were shaved down didn't look right at all. I had quite a bit of a back and forth exchange with the office about these lenses not being correct. The office was telling me that these are high index lenses and the lab recommended I get a roll and polish for an extra charge. I have never gotten a roll and polish for any of my glasses. I really had to voice my concerns before the manager jumped in and agreed to send the glasses back to the lab for new high index lenses. It's a bit inconvenient that I had to request time off work to drop off the glasses and then schedule a time with the optician to try on the new glasses. Also, it took about another 2 weeks to get the correct glasses. However, i'm glad the office made things right by finally listening to my concern. The lenses to my new glasses are exactly what I was expecting. Overall, this office isn't the worst place. It's about average. At the end of the day, the office will try to fix the mistake. The optometrist I had listened to my concerns which is a plus as most optometrist just shrug your concerns off.

I received a call from their office to schedule my annual appointment. I call them back. It takes a…read morefew tries to get thru...only to be told they no longer see Hillsphyicians patients HUH??? HELLO???? you called me ! Nothing has changed on my end. I would think you would notice that you no longer accept my insurance BEFORE YOU CALL ME!!!!

I finally had to come to the realization that eye sight diminishes with age. Even after episodes…read moreof squinting, straining and the occasional use of a magnifying glass, I still wasn't convinced that my eyes were as bad as my corneas were leading me to believe. So for years, I put off visiting an eye doctor until that recent, unexpected day arrived right after the holidays, when I started seeing a tiny spider-like object floating in the center of my vision! I was startled to say the least! It looked as if a baby spider was hanging on a web from either my bangs or my eye lashes! I tried to swat it away, but it wouldn't move! It bothered me all day long. I couldn't stop seeing it and I couldn't stop thinking about it! Then that night, when I drove home from work, I started seeing a string of lights at the right of my peripheral vision. So of course, I couldn't wait to get on the internet to look up my symptoms. There was a lot of information from benign "floaters" to a possible detached retina. I knew then it was time to schedule the dreaded appointment. When the day of my appointment arrived, I was a little nervous not knowing what to expect. The minute I entered the building, I was pretty impressed at how spacious and upscale the interior was which also had an optometry department on the other side of the reception area. I was immediately greeted by a friendly receptionist who checked me in and instructed me to fill out several pages of paperwork that included questionnaires, disclaimers and insurance info. When this was completed, I only had a short wait before a full and intensive eye exam began. Even before I saw the ophthalmologist, a technician did a series of thorough tests in preparation for his final exam and conclusions. I was taken aback at how high tech and state of the art this facility is. Equipment that I had never been exposed to before seemed a little scary but never caused any pain. The technician was very professional and efficient in performing the eye tests. However, I think I would have felt a little less nervous if maybe a brief description of what each procedure was testing you for could help put a patient more at ease and not "in the dark" so to speak. After these tests were completed, drops to dilate my eyes were instilled and caused them to burn and tear excessively. Then the ophthalmologist entered the room and greeted me with an introduction and handshake. He continued with more tests by looking directly into my eyes with an ophthalmoscope. In a commanding voice, he directed me to look up, look down, look left, right etc, etc. Every direction an eyeball could go! Finally, with a "comforting" pat on my arm, he said I know you may not want to hear this, but you have vitreous detachment. It's nothing serious, you're just getting old! Then he handed me a pamphlet on "Floaters and Flashers". I sheepishly left the building with dilated, watery eyes, sensitive to the daylight, and drove home with my new pet spider "Charlotte", a new life long companion that hangs out inside my right eye!

I just recently moved back and one of my lease fav things about moving...finding all new doctors or…read morelocal services I like. My contacts prescription recently expired and I needed help STAT. This was literally the first place on a list of places my insurance covered and it happened to be pretty close to home too. I called immediately and spoke with Irma who was fabulous, checking my coverage over the phone and booking me in for the following day. Heads up, though Irma gave me thorough directions AND I had my GPS going, I still failed to miss the office. The turn into the parking lot is right before the Tasty House restaurant, after Orange and before 66th Ave. #directionallychallenged The office is small, but clean and the staff friendly. Irma was just as nice in person as she was over the phone. My appointment was with Dr.Greenwood, who runs the office with his wife, the other half of the name. He's super friendly and informative, explaining everything we were doing as well as answering my questions regarding other things (ie: Lasik doctors). I spent a total of two hours there, but only because I'm chatty and they actually made time to do both my glasses and contacts prescriptions. So a good portion of that was also spent trying to pick out exactly what I wanted. All in all, I feel pretty lucky I found a great spot on my first try and would definitely recommend this spot to my friends. In fact, am already trying to convince my boyfriend to come here.

Great Drs and staff. My correction is spot on every visit. The quality of their frames and lenses…read moreare top shelf. Erma at the front desk has been there for many years and works seamlessly with the docs. Recommend them highly!

The optometry clinic in Davis provided an examination that was both precise and methodical. Each…read morestage of the eye test appeared carefully structured to evaluate visual acuity, eye pressure, and overall eye health. The doctor explained the reasoning behind each test and the results were presented clearly. The process demonstrated both technical accuracy and thoughtful patient communication.

Review for UC Davis Eye Center & Dr. Brandt…read more I have been a patient at UC Davis Eye Center for over six years, but my recent experience has been deeply disappointing and concerning. Over the past year, my eye pressure has remained elevated despite being prescribed eye drops. I was told to continue the same drops for nearly a year, even though they were clearly not working. In contrast, when I visited Mayo Clinic, they monitored my eye pressure closely and adjusted medications every 4-6 weeks if they weren't effective. That's the kind of attentive, patient-centered care I expected -- and should have received -- at UC Davis. Unfortunately, under the care of Dr. Brandt, my treatment remained unchanged despite worsening vision. It was only after I experienced further vision loss that he finally decided to switch medications. This delay has caused irreversible damage and left me feeling neglected. It's clear to me that patient health is not the priority here -- efficiency and high patient volume seem to take precedence over proper individualized care. Dr. Brandt has been one of the most inconsiderate doctors I've ever encountered. He does not listen to patient concerns and seems disconnected from the actual impact of his decisions. I trusted this institution with my vision, and that trust has been broken. I would urge anyone considering treatment here -- especially for glaucoma or pressure-related issues -- to seek care elsewhere or advocate very strongly for yourself.

# 1 - Length of time that it takes for customer to receive ordered glasses…read more #2 - Except ownership for their mistakes. Do not blame or penalize customers. An error was made in the lab or with the order submitted by Laguna Family Optometry. So my husband waited 2+ weeks after selecting frames for new glasses and of course paying for them only to be told that there was an issue with the order. He was also told that customers were given 1 "do over," and this correction would count as his.

Parking is a breeze. They are located in a shopping center and there is plenty of parking. This is…read morea good thing as my last optometrist had only street parking, which is tough. Back then I used to walk to my appointments so it wasn't an issue. My optometrist is Leeanne. She is very personable. I've been coming here for the past 7 years or so. She only works on Wednesday and Thursday so it's hard to fit an appointment into our schedule. We took time off today to get our eye exams. I go with my husband and we get back to back appointments. It's nice to have someone to carpool with as we are in Sacramento and the Optometrist is in Elk Grove. Today I got a contact fitting. It's not covered by my insurance and I was charged $25. She gave me a week's worth of contacts to try to make sure they are the correct prescription before I order a 6 month's supply. So far the contacts are feeling good, but it's only been 2 hours since I put them on. They are more comfortable then the ones I had a few years ago. These don't make my eyes tired or feel dry. I looked at glasses while waiting for my husband and found a pair I like and took a picture with them on. I like to shop around to make sure I find the glasses I like with a price I can afford. So, I'll take my time before I settle on a pair. My old frames are working well and I can see fine out of them so there is no rush. Unlike last time when my eyes changed so much that I couldn't see a year and 3 months out.