1. Axels Automotive

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Lake Bluff, IL

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Axels Automotive

4.5 (16 reviews)

Services - Axels Automotive

Routine automotive maintenance

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Ask the Community - Axels Automotive

Review Highlights - Axels Automotive

“Axel is probably the most knowledgeable Mercedes technician in the Chicago area, if not the entire Midwest.”

Mentioned in 7 reviews

Read more highlights

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The Werk Shop - Our shop

The Werk Shop

(97 reviews)

Work was done in a timely and efficient manner! James is…read morealways very capable and helpful. Thank you.

I took my BMW to this shop because it was having turbo-related issues. After their diagnosis, I…read morepaid about $850 for the repairs they recommended. As soon as my husband picked up the car and started driving it, smoke began coming out of the vehicle. Not only was the original problem not fixed, but the car came back in worse condition than when I brought it in. I was then told the vehicle actually needed over $5,000 in turbo repairs. Had I been told that from the beginning, I never would have agreed to the $850 repair. As a customer, I expected a proper diagnosis. As a mechanic, you would think the goal would be to correctly diagnose the issue and make the vehicle better--not return it in worse condition. One of the most concerning parts of this experience was learning during a phone call that the vehicle was never test-driven after the repair. I have a recording of that conversation, and Andy was very rude . Like you are going to be rude when you just stole money from me . The communication throughout this process was also frustrating. Whenever I asked questions or requested that we communicate through email so everything would be documented, I was repeatedly told to call instead. I felt my concerns were dismissed, and I was spoken to in a rude and unprofessional manner. The only resolution they offered was to refund the cost of the parts, not the full amount I paid. They also wanted the parts they had installed returned. I repeatedly asked how I was supposed to know that my original parts would actually be put back on my vehicle, but I never received a clear answer. I kept telling them that After trying to resolve the matter directly, I filed a complaint with the Better Business Bureau because I felt I had no other option. Definitely do not recommend.

Billy’s Garage

Billy’s Garage

(21 reviews)

My daughter's A/C was blowing hot air. Brought the car into other mechanics that told me it was the…read moreclutch or stuck valve. Brought the car into Billy's and even though he was busy , he diagnosed the problem and rectified it in 2 hours . Honest, professional, and trustworthy guy. Price was more than fair...

If honest, fair, friendly, affordable and small town/small shop vibe is your jam, then take your…read morevehicle to Billy's. They have a cute little shop on the corner in the heart of Highwood within walking distance to so many wonderful businesses if you need to kill time. When you walk into Billy's, it's like you have entered their laboratory, everything they are working on is pretty much within eyeshot of the lobby. Billy's is keeping it old school. There is no fancy computer system, no appointment texts, no data capturing, just you having a conversation with Billy about your need. Billy will provide you a cost estimate on the spot and a ballpark on turn time, he scribbles your name and number down on a pad of paper, takes your car keys and that's it. You will NEVER receive a text from Billy, or an email, nor be required to use an app. You WILL receive a phone call and/or voicemail. I have had big jobs and small jobs done here and neither have disappointed. I literally came in after work with a small job sight unseen at 2pm in the afternoon and Billy turned me around in under an hour. You cannot ask for much more than that. So glad to have Billy's as a local resource and happy to patronize.

D&R Autoworks - Storefront (June 2024)

D&R Autoworks

(82 reviews)

Over years D&R Automotive continues to be the clear choice for car service. The combination of…read morediagnostic and repair excellence and genuinely good people to work with and trust, can't be matched anywhere. With reasonable pricing which compares to any facility, anywhere, and no-cost courtesy cars (what this saves you in both rental costs and headaches is immeasurable) the provide top-notch customer service. They work with Maxcare (CARMAX's warranty policy) which has been a saving grace with my son's car, my daughter, and my wife's Mini Copper. I write this after my car was diagnosed as needing full front-brakes after just 7,500 miles by Loeber Motors. While I drive my car hard, that seemed odd. I dropped it off for D&R to access. The next day I was told brakes were NOT necessary right now, and we should reassess in 5k miles. This works for me because I trust these people with a trust that only comes with experience and proving themselves over time. The cost for checking my brakes, was nothing, a courtesy. When people new to the area ask for an automotive recommendation, it's a pleasure to point anyone to D&R. Last point: the keys to my courtesy car where tucked into the visor as I was told, in a ziplocked bag, sanitized for my comfort and safety, during the pandemic. I mention this because it doesn't to the ultra-high consideration D&R puts into your interaction. VERY HIGHLY RECOMMENDED! Ron Kolman Services: Body & Trim, Auto glass repair, Battery, Gen Auto maintenance, Brakes, Wheel alignment, you name it.

My mom brought her car in because she has a Wrangler and had a weird feeling when she was on the…read morehighway. So she was referred here and they tried to sell her something that was covered under the jeep warranty, tires that she didn't need. And brakes that she also didn't need. She ended up getting a 2nd opinion and they confirmed that her tires and brakes were fine and they confirmed that Jeep will cover that suspension issue. D & R also kept the $107 to try to rob her of things she didn't need. Now she's going to another place that is 20-25 minutes away that were honest to her. This places gives the auto industry a bad name. STAY AWAY FROM THESE PEOPLE!! Crooks

R&M Performance Auto Care - 350z Clutch replacement and BMW Diagnosis

R&M Performance Auto Care

(55 reviews)

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

Axels Automotive - autorepair - Updated October 2026

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