I saw Dr Michael. Is that his name or his first name…read more Anyway, that was yesterday. First of 8 sessions. If I'd known this guy knew his stuff, I would have come in with a much better attitude. I've had back problems in the past. My PT has been mostly here's some exercises to do. Get in the little pool for awhile. Lay on the vibrating bed. I've had a couple Drs. speak poorly of PT in general. I almost passed up this opportunity, thinking I wouldn't get anything out of it. But my wrist hurts so bad. I was thinking I'll go once and get some exercise ideas at least. BUT NO! This place is like: Health Care Professionals. The doc (I gotta check that name) took an hour to check it all out. Show charts of nerves and stuff that I should have payed more attention to. Then he started healing me. The 4 minutes of ice thing is about the best medical experience I've ever had. (OK, the blood transfusion at St. Mary's was important too.) This actually felt great. (The pain has returned and he did say it will take more visits.) So yeah, first time in. Great experience. I'll update after next week's visist.

I can't understand why Arroyo PT doesn't have more 5 star reviews. I walked out of my first session…read morewith less pain, feeling strong and looking forward to my next session. From the front staff greeting me with a smile and positive friendly attitude, scheduling and calling with a reminder the day before my session, to intake with Michael, and sessions with both Amy and Nathan, they have showed compassion, empathy, care, professionalism and that THEY KNOW THEIR STUFF!! Was referred here through Kaiser for left knee pain. After just 5 sessions my knee has already improved tremendously. I can't recommend them enough! Thank you to everyone at Arroyo PT!

Before the end of my last session, my Physical Therapist Aide said, "We are all done here, and I…read morehope we don't see you again." Now, before you criticize, let me tell the amazing job they did. My insurance scheduled 5 sessions with me. The first session was sort of an introduction and assessment of my needs. You know, arrive early to complete paperwork, make payment, and be introduced to the facility. The front desk secretaries are excellent at their job. They are social, quick, and multi-taskers. Pro-tip: If you want consistency in your therapy, schedule your sessions ahead of time with the front desk. If possible, don't cancel or reschedule. You are likely to get the same trainers, assistants, and aides, and you can grow with your routine. I don't recall it being busy in the seating area because there is a Physical Aide Therapist that pops their head out the door to call your name within minutes of checking in with the front desk. My initial meeting was quick, almost overwhelming, because so much goes on in this one large room. Cardio equipment, seats, massage tables (not the type you get at a spa but the types you see in a sports locker room), and colorful latex bands hanging over equipment. There is also a therapy pool where clients are doing exercises. Lots going on. There's no lounging around here. With the exception of the clients and their physical pherapy needs, there is always a Physical Therapist Aide turning off a timer, working with a client (maybe 2 or more at a time), wiping down benches, updating your chart, or standing by while a client is stretching. And by standing by, they are not hovering. They are literally standing a distance away, so you can do your exercise on your own. Meanwhile, the actual physical therapist (whom you meet initially) is on the side reading notes or heading over to speak with or work with clients. I remember asking my Physical Therapist Aide a question, and he didn't just give me an answer. He said he would ask for me, and the Physical Therapist appeared while I stretched to thoroughly answer my question. This place is attentive to your needs, and as long as you do your exercises, the healing process will continue. Thus, the reason they hope to not see you again: because you have learned and gone through the therapy to know how to take care of yourself. And that is what I did. You go here for therapy, training, and learning. It caters to a variety of clients, including young athletes. My specific condition is likely to return, but I now know some preventive strategies that will help support me. It's good to know that I can always call to ask questions.

So, I was referred by Kaiser to this location, which was awesome. But it looks like I mixed up my…read moredates. I thought my appointment was on the 15th instead of the 14th of this month. That time won't work for me because I work during the week, except for Tuesdays when I get off earlier. I tried to reschedule, but they said they don't have any later appointments available...they always book at 3:30 for the initial, and they don't do Tuesdays at all. Since I can't take a whole day off work, and they weren't able to accommodate my schedule, I asked them to just cancel it. I totally understand they have their set hours, so I let them know I'd call Kaiser back to see if I could get referred somewhere else. But while I was still on the phone talking to the receptionist, she just said "okay" and hung up on me. It was incredibly rude, totally unnecessary, and really disappointing.

Hard to get a hold of anyone there. They never answer their phones. Before going make sure what…read moreyour co pay actually is. They charged me more than they were supposed to. When I notified them they said they would call me back with answers. Been a few weeks now and haven't heard nothing. And of course can't get through to them by phone. Not wasting gas to go there just to hear they'll call me back.

They don't answer phones or respond to emails. I've been unable to schedule a post op appointment.read more

Such caring staff they make you feel like family Wonderful…read moretherapist, I would definitely recommend this place to anyone who needs physical therapy Best place ever!!

Dianna is a wonderful physical therapist, who has helped us more than once. A family-run business.read more

Diana was the best. Her pressure was amazing and really relieved my intense shoulder and neck pain…read more I booked six more sessions with her. I think the doctor was Ryan and he was also amazing. The doctor let me know he is at the Victorville West location every day but Friday. So I was glad to get to see this dream team at the Victorville location on Bear Valley.

Excellent Dr. cruz did a specific and non brutal adjustment…read moreto my neck Usually it has stayed jammed but he really does know the correct angle and pressure Massage three days prior was helpful

Dr. Steve promply answered my call and offered solutions in…read morereference to a hamstring injury I sustained. Thank you for taking the time and care which allowed me to implement recovery methods.

I was a skeptic on chiropractors but my husband came to Dr. Steve and convinced me to go and boy am…read moreI so glad he did! We come to him once a month and it is so worth it! Not only does he make you feel better physically but he is such a great guy with such a good personality we enjoying seeing him each month! Highly recommend him to anyone who is interested in chiropractors to come here with him!

The staff took great care of me, really helped me with my hurt ankle felt stronger after, learned…read moreso many things to do at home to continue to heal it.

They did a great job! My dr was so happy with quick results that I was back to normal in half of…read morethe expected time. Staff is professional. Now , two years later I'm taking my son for his physical therapy!

They are consistent, friendly and an excellent team. I have been going 4 days a week for the past…read more6 weeks and they continue to provide excellent therapy. They address you by your name when you walk in and a farewell when exiting. Their customer service is excellent and a rarity these days. They pay attention to what you are doing and guide you along your therapy journey. They are very busy yet always make sure you are doing ok. I am so thankful and blessed to have ended up at the best physical therapy center around.