So, I was referred by Kaiser to this location, which was awesome. But it looks like I mixed up my…read moredates. I thought my appointment was on the 15th instead of the 14th of this month. That time won't work for me because I work during the week, except for Tuesdays when I get off earlier. I tried to reschedule, but they said they don't have any later appointments available...they always book at 3:30 for the initial, and they don't do Tuesdays at all. Since I can't take a whole day off work, and they weren't able to accommodate my schedule, I asked them to just cancel it. I totally understand they have their set hours, so I let them know I'd call Kaiser back to see if I could get referred somewhere else. But while I was still on the phone talking to the receptionist, she just said "okay" and hung up on me. It was incredibly rude, totally unnecessary, and really disappointing.

Before the end of my last session, my Physical Therapist Aide said, "We are all done here, and I…read morehope we don't see you again." Now, before you criticize, let me tell the amazing job they did. My insurance scheduled 5 sessions with me. The first session was sort of an introduction and assessment of my needs. You know, arrive early to complete paperwork, make payment, and be introduced to the facility. The front desk secretaries are excellent at their job. They are social, quick, and multi-taskers. Pro-tip: If you want consistency in your therapy, schedule your sessions ahead of time with the front desk. If possible, don't cancel or reschedule. You are likely to get the same trainers, assistants, and aides, and you can grow with your routine. I don't recall it being busy in the seating area because there is a Physical Aide Therapist that pops their head out the door to call your name within minutes of checking in with the front desk. My initial meeting was quick, almost overwhelming, because so much goes on in this one large room. Cardio equipment, seats, massage tables (not the type you get at a spa but the types you see in a sports locker room), and colorful latex bands hanging over equipment. There is also a therapy pool where clients are doing exercises. Lots going on. There's no lounging around here. With the exception of the clients and their physical pherapy needs, there is always a Physical Therapist Aide turning off a timer, working with a client (maybe 2 or more at a time), wiping down benches, updating your chart, or standing by while a client is stretching. And by standing by, they are not hovering. They are literally standing a distance away, so you can do your exercise on your own. Meanwhile, the actual physical therapist (whom you meet initially) is on the side reading notes or heading over to speak with or work with clients. I remember asking my Physical Therapist Aide a question, and he didn't just give me an answer. He said he would ask for me, and the Physical Therapist appeared while I stretched to thoroughly answer my question. This place is attentive to your needs, and as long as you do your exercises, the healing process will continue. Thus, the reason they hope to not see you again: because you have learned and gone through the therapy to know how to take care of yourself. And that is what I did. You go here for therapy, training, and learning. It caters to a variety of clients, including young athletes. My specific condition is likely to return, but I now know some preventive strategies that will help support me. It's good to know that I can always call to ask questions.

The massage therapist Diana is awesome with targeting the areas where I was having pain and…read morerelieving that pai.

Good massage needed it Feel better…read more Adjustment by Dr. Ryan was good too. I highly recommend this Chiropractor outstanding massage therapists here. The best in the high desert.

I can't say enough good things about Power Center Physical Therapy. When I first came here, I was…read morein a wheelchair after going through four reconstructive surgeries on my left femur. Walking felt like an impossible dream -- let alone dancing again. Thanks to the incredible team at Power Center, I've not only regained my strength and mobility, but I'm back to dancing at a high level! Their knowledge, patience, and genuine care completely changed my recovery journey. Every therapist I've worked with took the time to understand my goals and push me just the right amount, always encouraging me even on the hardest days. This isn't just a physical therapy clinic -- it's a place of hope, motivation, and transformation. I'm so grateful to the entire team for helping me rebuild my body and my confidence. If you're looking for a PT clinic that truly invests in your recovery and believes in you every step of the way, Power Center Physical Therapy is the one. Thank you for giving me my life -- and my dancing -- back!

The staff while inside the facility was great until I met a rude obscene and disrespectful staff…read more in the parking lot that blatantly informed me that yes that's where she works. .so for that offensive behavior tied to the facility. That a 2 1/2 for moi.

Over the years I have had 4 shoulder surgery's and a right quad tendon re-attachment surgery. I…read morehave been through physical therapy numerous of times through civilian centers and in the Army. Hesperia Physical Therapy & Aquatics has to be one of the best experiences i've ever had and i'm extremely happy I picked them for my work related injury as I was finally able to choose which physical therapy center I wanted. I have done more exercises specific to my injury and more treatment methods here then any other centers i've been too! The staff is truly amazing and this is clearly proven by their genuine attitude in wanting to help their patients! Everyone has an awesome sense of humor and being able to feel comfortable as well as having trust in the medical staff truly gives me a sense of relief that I am in the right place! You do not feel like your on an assembly line where they are constantly pushing patients in and out just to complete the minimal requirements for their physical therapy needs. This in itself is a huge relief! The front staff is extremely attentive as well as helpful along with all of them having a welcoming attitude! Always remember, some reviews people leave that may be negative in nature, take with a green assault as sometimes individuals who carry a negative attitude with them are occasionally the problem, not the business!! Let me say this, The staff here is extremely knowledgeable and I saw such a brazen negative review from an individual who clearly has no medical background but surely has a negative attitude and researching her reviews proved she is a Karen constantly chastising other businesses lol If you want to get better and you are dedicated to doing everything possible for your injury, the best place in the high desert is Hesperia Physical Therapy & Aquatics!

They never answer the phone or return calls. They refused to bill my secondary insurance and they…read morenow owe me $100. Gonna file a grievance. Horrible customer service.

All of the staff here are so nice and amazing. The therapists and technicians were very helpful and…read moreinformative with my recovery.

This place is amazing. The physical therapist & the staff. They focus on the pain you're having on…read moretop of that they are nice.

Dr. Steve promply answered my call and offered solutions in…read morereference to a hamstring injury I sustained. Thank you for taking the time and care which allowed me to implement recovery methods.

I was a skeptic on chiropractors but my husband came to Dr. Steve and convinced me to go and boy am…read moreI so glad he did! We come to him once a month and it is so worth it! Not only does he make you feel better physically but he is such a great guy with such a good personality we enjoying seeing him each month! Highly recommend him to anyone who is interested in chiropractors to come here with him!

I attended Tri Cities Physical Therapy for 6 months for an early onset form of autoimmune…read morearthritis. They did a great job of showing me stretches and exercises to increase and maintain my mobility. I am so grateful to the whole team, who is both competent and caring!

My mom has been blessed to have received care from the Tri-Cities group for the past few months…read more They are kind, funny, and caring, and knowledgeable. Highly recommend.

After being involved in a car accident with my six children, finding the right chiropractor was…read moreincredibly important to us. From the moment we walked in, the entire team made us feel welcomed, cared for, and supported during a very stressful time. The doctors truly take the time to listen to every concern, explain everything thoroughly, and create a treatment plan that fits each person's needs. They never make you feel rushed, and it's clear they genuinely care about their patients' health and recovery. I've seen a huge improvement in my body since starting treatment, and the same is true for my kids. The difference in how we feel has been amazing, and we're so grateful for the care we've received. The staff is always kind, friendly, and professional, making every visit a positive experience. If you're looking for a chiropractic office that treats you like family and truly has your best interests at heart, I cannot recommend them enough. Thank you for helping our family heal and get back to feeling like ourselves again. We are beyond grateful!

Just had my first consult and adjustment with Dr. Karlie and I have nothing but good things to say…read moreabout this office. The office itself was organized and well-equipped. The care coodinators were kind and courteous. My consultation and adjustment was simple yet thorough without any sense of rushing. Dr. Karlie's hands were gentle and healing. I cannot wait to come back and continue care.