This company has served me well. They sell the best products at a good value and the installing is…read moreperfect. I think they have been in business since the 50's...I would recommend them and they worked well within my budget and didn't try and sell me what I didn't need. They get a 5 star rating in my book...9/24/19

Interesting store, great record selection. Found good deals and awesome tunes. The bargain bin had…read moresome hidden gems and the price was right. Cool place

Due to mistreatment at the naples store in terms of an SSD issue that died out of the blue, no…read morewarning a cancelled appointment phone lies Claimed a drive was beaten and run over, yes the rubber was flaking they all flake on x9 pros, the drive RANDOMLY DIED WITHOUT WARNING no s.m.a.r.t no disonnections and geek squad mistreatment, find me online and I will undercut their networking and spyware removal Provided You Tell the naples geek squad counter they have been out-geeked Normally I do not deal with end users but will make an exception,

I would give ZERO stars if that were possible! I have purched appliances here before but this was…read morethe last! On August 10, 2026 my spouse and I went to the Naples Blvd store to purchase a new dishwasher as ours had a circulation pump that after 5 years is screaming during operation. The cost of parts and labor pointed to replacement rather than repair. After searching over our wnats and needs we opted for a new Bosch. We were informed it neede to be special ordered and the earliest it would arrive would be September 7,2026. We also opted for installation for convinience sake even though I've done several myself over the years. A few days before presented several e-mails regarding preparation for the delivery. The window of delivery was 7:00 AM to 7:00 PM, the day prior was no later that 4:00 pm. We made dinner reservations with another couple for 6:00 PM. The morning of I get a text message stating delivery will be from 4:00 to 8:00 pm! So I call to change the delivery day and was told I could not, however if they can't deliver and install because of nobody being home, I can call the following day once the dishwasher is back at the warehouse to set up a new delivery. Then they show up at 2:00 PM, okay great I think! They open the door of the truck grab a bag of tools and come in. One of them takes out a tape measure checks a couple of measurements and inform me that it won't fit, this is in broken english, when I question why from what I was able to make out the new one is taller than the opening. With that one walks out to make a phone call. I look up the measurements of the two machines and the Bosch is approximately 1/4" taller, however the subfloor the dishwasher sits on is almost 1/2" lower than the kitchen floor he was measuring from, the previous installer saw this and adjusted the feet of the dishwasher to install that one. I never got the chance to tell them this as while the second delivery/installer stayed behind to take a couple of pictures, packed up his tool bag walked out, put the tools in the truck, closed the back door got in the truck and left. NO FURTHER DISCUSSION, just drove off! I immediately called Best Buy and told them what happened and rescheduled delivery with NO install for delivery on the 9th of September. A confirmation e-mail followed. Then on the 8th of September, another e-mail follows asking me to reschedule as there was an issue, when I reschedule it shows next available is October 2, 2026! The diswasher has to be re-ordered. Another call ensues, the dishwasher I'm told is out of stock, when I ask where mine is nobody can tell me, after a couple of transfers and a call back I'm now told it will be delivered on the 12th of September between 7:00AM to 7:00 PM, then a confirmation email follows stating the 15th, is now the new date, another phone call... now we are confimed for the 12th again, with and email follow-up. Then the time is confirmed in a text as being 3:00PM to 7:00PM. The 12th arrives my Best Buy app shows "prepairing for delivery" early morning, this is showing on the app yet no text, no e-mail confirming this. At 2:30 no change so I decide to call yet again. Now I'm told "it didn't make it to the pick up point so it won't be delivered today"...I reply with "where the hell is it because I will go pick it up myself". I'm given an address which is the address of my local store. I said I'll go get it myself! I'm told I need to wait an hour or two for it to be processed for pick up intead of delivery. I show up at the store an hour later and ask for the manager. The manager tells me they are a small store and don't stock appliances in the back! After a bit of a verbal go around I requested my money back. NEVER AGAIN WILL I PURCHASE ANY APPLIANCE THERE. I now have the same dishwasher coming from a VERY reputable Appliance retailer, and it was $100 LESS!

Bill smith appliances came through for us! We needed to purchase and install a new dishwasher ASAP!…read moreAfter 10 weeks without dishwasher. We went to Bill Smith appliances because they carried Bosch dishwashers Despite negative reviews We were at wits end after 10 weeks fighting with Samsung to refund us on our defective water wall dishwasher purchases year ago from HH Gregg. We finally received our refund fromSamsung. Bill smith appliances not only had Bosch dishwasher model we wanted it has a better one for comparable price we were willing to pay! Top it off we got it installed the same day as purchased! PS if you are reading this don't buy a samsung dishwasher with water wall technology The installer mentioned he has replaced many many SAMSUNG water wall dishwashers over years from any store!

I couldn't say it anymore strongly... go somewhere else for appliances. I didn't pull up in a…read morePorsche but have plenty of money. I was completely ignored by everyone working there and believe me there were more than a few people around that weren't already busy with customers. I was finalizing plans for a full home remodel and needed appliances for my kitchen and utility room. They had an amazing selection of high end to ultra high end equipment. But nobody wanted to help me so I left. I ordered everything from Best Buy and Home Depot. Between them they sell the most appliances in the country. Best of all, they stock most of it too so delivery is really quick. You'll also get the best deals that way too. Just order at home. If your looking for a showroom of high end appliances that is willing to actually help everyone walking in the door try Ferguson.

DISREGARD ANY OLDER REVIEWS. COMPANY HAS CHANGED OWNERSHIP AS OF FALL OF 2023 AND MOVED WITH MANY…read moreNEW EMPLOYEES. Original owner did not tell me he had sold the business when I made my purchase and new owners did not treat me with any integrity. They do not understand the meaning of good customer service, follow-thru on installations, nor return phone calls. I paid $20K for a complete home theatre system in my home and upgraded Wi-Fi including wiring. To date, I have non-functional speakers in my MBR and LR, and my Sonos wireless system needs to be rebooted every week or two. They also insist that they did not sell me enough Ports to support the speakers that I have installed, and I need to purchase another one. They wanted to charge me higher than manufacturer's suggested retail price for the product after the initial sale. DO YOURSELVES A FAVOR AND GO ANYWHERE ELSE FOR THIS KIND OF SERVICE. THESE GUYS WILL LEAVE YOU HIGH AND DRY AND DON'T CARE ABOUT THE CUSTOMER!!!

Ok, it's been awhile since I should have done this review, but I wanted to see how everything…read moreworked and if there were any issues. I visit my parents often and they had specialty electronics do some custom work for their second living room (or whatever it's called) and for the pool area tv/sound system. I don't know what to say except that it came out awesome! I've never seen a tv that hides into the furniture and just rolls up out of nowhere! And it's a 65 in TV!!! The sound system is amazing with none of the wires being visible, you barely notice the speakers are even there until you turn up the volume. I can't wait to get my own home so I can call specialty electronics to do some work on my future man cave! I would suggest this company for anybody looking for some really great, high quality work. They can really surprise you with the solutions and ideas they come up with!

Carol helped us at check out and was very kind and professional!…read moreShe went above and beyond to make sure everything was right. We were very grateful for her assistance. I shop at Target a lot but in a different Florida city and I was very impressed with how helpful the employees were in Naples!

This Target is in a good central location, the store is clean with lots of products to choose from…read more I hadn't been to this store in a few months and on a recent visit I was surprised how organized things were. It's easy to go from buying toothpaste to groceries without doing a lot of searching. Parking is good at this store and it's not hidden by side streets. You can get right out to Pine Ridge Road and be on your way. The employees are helpful and friendly, I did have to ask one of them where an item was, but they knew right off and didn't pull out their phone. Target has good products without breaking the bank. I like shopping here for the variety of quality items like shampoo or skin care, then being able to grab some groceries. Having Starbucks in the stores makes shopping better, and the locations around town make it easy to shop.

I came here last week with 4 watches that had dead batteries. I called sears and one of their…read moreassociates recommended me to batteries+ LOL! I called ahead and asked for their rate and they told me, "$15 per watch with a lifetime warranty." When I arrived I handed over my watches to an associate. He made sure that none of my watches were over $300, because they are not able to work with watches over that amount (that was my understanding). In about 15 minutes they were able to replace my batteries and write out some warranty cards for me! I paid a total of $65, and as long as I show those warranty cards I will get free battery replacements for LIFE! I don't know about you, but bargains like this is what I live for!

I bought a very expensive $213.58 Duracell Motorcycle Battery last January 4 2025…read more Today October 18 2025 the battery is dead and has been on a Battery Tender... So I pulled the battery and took it back to the store at 1811 Tamiami Trail Naples, and was told by a smart Mouthed Kid that the Battery was not under warranty!!!! On my receipt it states the battery is under warranty until 1/04/2027 !!! I was lectured by this smartass kid that the battery needed to be above 10 Volts for them to warranty it.... If the Battery is BAD it should not be my issue !! I have bought MANY Batteries from them before, BUT NEVER AGAIN!!!! Customer service is a thing of the past !!!!

This is a classic high end audio store that requires a lot of money in order to purchase their…read moreoffered equipment. I have made several smaller item purchases over the past two years with no major problems. The last purchase of a McIntosh speaker has been nothing but frustration. It has taken many days of text conversation to get me to understand how to set up the unit. Audio streaming is not my forte and they assume the customer is up to speed on this issue, I am not. Their use of text explanations rather than just a phone call or a visual picture would have solved the initial problems from the get go. Unless you're a real geek, it is not an easy process via texting info. Further, when I finally said enough and wanted to return the item, I was told store policy did not allow this on speakers or special order items. AT NO TIME DURING THE TRANSACTION WAS THIS EVER MENTIONED! Would it have made a difference in the sale? Maybe / maybe not - but it was NEVER mentioned. Overall, the Latin phrase of "buyer beware" is really needed here when purchasing a high end item. I have ended any further need to use their store as a resource for my audio equipment.

A couple of years ago, I lived out of state and only occasionally was in Naples. I bought a $2000…read more65" Samsung Frame TV but it would never work with Xfinity and they said it was a problem with the oneConnect box. I called Epic to come out several times but they were always too busy to come out for the 2-3 weeks I was in town. Finally, they agreed to come out but when they did they said it was a Samsung warranty issue and they would get in touch with them. But they called me back and said we were one day past the deadline to file a claim!! Their delays caused this! They would not assist further even though I spent almost $10,000 on TVs and speakers. Crappy customer service and highly overly inflated prices.

DO NOT TRUST BOCKTEK! We made payments over $10,000 to Chris…read moreand he only promised to install the needed equipment but nothing happens. He doesn't call back and the email is undeliverable.

Took my Lenova to him 5 or 6 weeks ago to have the screen repaired. Now he will not return my calls…read moreor text. I would like my computer back, I don't care if it's fixed or not. Just would like my computer back. DO NOT USE BOCKTEK FOR COMPUTER REPAIR JIM BIERY

My iPad got locked and nothing suggested online worked. Luckily, the Apple store is an easy drive…read morefrom most parts of Naples. Sometimes the Apple stores are crowded, my recent trip was quick and after walking in, I was helped immediately. Marlon was very knowledgeable and my iPad was up and running in a few minutes. He also removed the broken screensaver, unfortunately the store doesn't sell iPad screensaver replacements, but that's an easy one. The store is large and has a variety of iPhones, iPads, and accessories. The staff is helpful and friendly and this store is in an accessible location right outside the mall. This trip didn't cost anything and my iPad is working as good as new. Apple stores are a favorite, I use their products and definitely recommend stopping by.

Honestly, after reading recent reviews, I was very hesitant to visit this store's Genius bar…read more I have nothing but glowing reviews for Branden, the associate who assited me with a mac/iphone syncing issue that I spent hours trying to troubleshoot. Within 10 minutes, he identified, rectified, and expained the issue to a very non-tech friendly/saavy person. Brandon, thank you. I hope you are duly recognized by your manager for providing excellent customer service.