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    Avis Rent A Car

    1.0 (1 review)

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    3 years ago

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.5(245 reviews)
    0.2 mi

    We were very happy and impressed with the service here My…read morehusband had been in a car accident that was not his fault. At first we thought his truck was totaled- but apparently it could be repaired Our insurance took care of everything at enterprise Everything was user friendly here- everyone we met was very helpful and friendly They were happy to extend the rental when hubby's truck was not ready when expected Next time we need a rental we will immediately think of enterprise. As well as recommend this company to friends Our rental had very few miles on it and was in wonderful condition

    I was sent here by Future Hyundai of Concord because my SUV was having some issues. They paid for…read moreme to gave a rental. I came here on 3/12 in the morning. I was provided a Elantra vehicle that smelled like nothing but cigarettes all through it. I thought I was bugging aboyt the smell because they have a no smoking signage posted on the dashboard. I only needed the vehicle until Saturday (So I thought).. and I drove away. I never would have imagined that they would give me a vehicle like that, so I did not stress it at that time. However, my wife came home on Saturday and got into the vehicle and she instantly complained about the cigarette smell. Neither of us smoke, so it hit hard. Also, she was pissed because U gave asthma and she did not like the fact that I had been driving around in this vehicle since Thursday. On Saturday, Hyundai decided that they needed more time past Saturday, so they extended the rental. Unfortunately, I texted at 8 am (Not realizing that they open at 9 am) to discuss the extension and cigarette smell. I wanted to exchange the vehicle. No one ever texted me back btw. Unfortunately, I did not get here until 3pm and they closed at 1pm. I had to keep the vehicle until Monday 3/16. Today is Monday and I came them this morning. The rep who answered sounded like he needed to go home because he was not warm nor welcoming. I told him about the cigarette smell and my asthma. I told him that I should not have been given that vehicle. His response was "Are you afraid that you will be charged for it?". Really.. that was his last warmest and understanding response. That truly made me feel not cared for which was what I felt when they gave me this vehicle. It looked best up on the outside and with a full embodied cigarette smell. I felt highly offended, disrespected and ignored. I told him that I would be there by 3:30pm to exchange the vehicle. Honestly, all those that i dealt with on Thursday were white males. I feel that they did not care about me because I'm a black female and Hyundai was footing the bill. When I was there on Thursday, I explained everything I was experiencing with Hyundai messing up my vehicle twice. I deserved some empathy. I was able to speak to a manager, Dillan (Sorry if I misspelled your name). He was kind and understanding. He asked me to explain what happened from Thursday to today. I did. He provided me with a distant vehicle (Much more up to date), clean with hardly any scratches on the outside (Unlike the other one) and it was CLEAN inside (No smell, except their usual nice rental smell). He gave me a full tank of gas for what I experienced he wanted to offer more, but I was not fitting the bill. He was very apologetic and stated that he would indeed look into everything even those that were supposed to have put a smoking vehicle into a different section so it was not given to any client until cleaned throughly. I appreciated that. However, I informed him that they were going to get 2 stars for my review and that I write reviews for both Google and Yelp (Elite & All-Star status). I told them that a custumer should feel great with service from the very beginning. Not when issues arise. I told him that his employees did an awful job with me. This should not have happened to me at all.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    JSX - JSX's 30-seat Embraer 135 jet on the tarmac in Concord.

    JSX

    4.3(100 reviews)
    0.2 mi

    JXS Jet Service Is Adapting To Flying During Coronavirus…read more One of the most innovative companies in aviation, disrupting legacy carriers with an affordable, crowd-free and hassle-free hop-on jet service. BOOK FLIGHT, SHORT WAIT IN PRIVATE HANGER, BOARD PLANE. Fast, Safe & Simple. Affordable, crowd-free and hassle-free hop-on jet service! DO IT & ENJOY!

    ****Call phoneNo is $$ +1 || 8 5 5 || 6 5 7 || 66.O0****. This line is open 24/7, so you can…read morequickly connect with a real person . As an Emerald member of the oneworld alliance, I have always received complimentary seat selection on partner airlines--until my recent experience with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two-seat row. When my wife and I boarded, we discovered the row actually had three seats. Nobody pays extra for a middle seat. My assigned seat, K6, had no cushion whatsoever. I had to stack pillows and blankets to avoid severe back pain. The customer service experience was equally frustrating. I called the number provided, was transferred repeatedly between Detroit, Chicago, and other offices, and received conflicting information each time. One representative directed me to another number, who then sent me back to the original one. Eventually I got the information I needed, but only after an exhausting loop of transfers. Onboard, the plane itself was attractive and most flight attendants worked hard. Unfortunately, many passengers behaved poorly--loud, rude, and inconsiderate--and cabin cleanliness was unacceptable. The lavatories were dirty after only a couple hours in the air: urine on the floor and clogged sinks. For a carrier of this profile, that level of sanitation is shocking. This was the most incompetent and disappointing airline experience I've had. I will not fly Royal Jordanian again. I would rather pay more or take a longer route than endure this service again.

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    JSX - JSX airline

    JSX airline

    JSX - The lobby as you wait, it's very nice inside & you can charge your devices on the seating here.

    The lobby as you wait, it's very nice inside & you can charge your devices on the seating here.

    JSX - Lounge at Orange County mini airport

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    Lounge at Orange County mini airport

    Avis Rent A Car - carrental - Updated May 2026

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