If you really MUST have a big name car under your ass to get some big name tail on your lap,…read moreSpecialty Car Rental is probably the way to go, unless, you know, you already have a big name car under your ass. In which case, we hate you. Unusual cars, very reasonable policies, very easy to do business with. If you need something different, this is the agency to work with.

Seems to be associated with National Car Rentals and the office has a big National sign (and a…read moresmaller Specialty one). You have to provide your own insurance (tip: use a credit card with rental insurance). Prices aren't cheap, but for a weekend this is a fun way to splurge. You can rent all sorts of fun cars you won't find at a normal rental place. Check out their website http://www.specialtyrentals.com for full info. I had a great experience with them.

Horribly unprofessional. Worst customer service EVER…read more Incident#1: I call an hour early bc I live in the Oakland Hills & cabs are not used to driving up here. A guy dispatcher takes my info says "20 mins." 40 mins later I call Lucky to inquire about the cab & the dispatcher says he couldnt find my adress in his GPS so, no cab is on its way. No call back to get clarification on the address, no call to let me know a cab will not be outside my house in "20 mins." Almost washed my hands of them completely but dispatcher offers me a discount on my ride, promises he found the address on GPS, says "15 mins". 20 mins later still no cab. I called another company. Got to work late, got chewed out by my boss & lost a promotion. Thanks Lucky1 Cab! Incident #2: After incident #1 I called Lucky to complain. A woman dispatcher was very professional & applogetic. She offered me a complementary cab ride in the future. Nice. Ok... everyone has bad days, maybe it was that other guy's 1st day, I won't hold a grudge. THEN, When I call for the complementary ride a few weeks later, lady dispatcher answers. I ask for supervisor bc of the free ride situation, the woman was very rude. Askes me why I need a supervisor. Wont give me her name. The call gets "disconnected" so I call back, no answer. I call back 5 times, leave messeges. Nothing. I call another cab company.. again. Today, the same woman answer the phone, I tell her all of the above & she says that I didnt get a return call bc I was harrassing them! LMaO! Yells at me, tells me she is going to call the police if I call again, hangs up on me. Twice. Kay, Palima, lady whose voice is on the answering machine, whatever your real name is... shame on you!

By far my favorite taxi company in the east bay! Not to mention, the nicest people!!!…read more If you're looking for amazing customer service, efficient drop offs and professionalism then Lucky 1 Cab is your car service! I've been short on money, late for pickups and they don't care! They are willing to accommodate me at the highest standard! Ladies!!! : If your ever wary of a male driver than Kat is your girl!!!!! Not that you have to be at all with this company but she is a complete sweetheart who truly cares about her customers and the Bay Area. Call Kat @ (510) 355.2222 +: -always on time -sweet and caring people -fastest and most efficient routes to where I need to go -always willing to comply -safe drivers -very professional - they have no problem is short trips! Most company's do!!!! -: -sometimes they talk on the phone while driving but if you think about it they are a cab company! We love you lucky cab 1!

Such an amazing experience ! Thanks to Gwen and didou we escape from the city for a week end in the…read moreNapa valley. A real pleasure to drive this beautiful Impala. We feel like in the 60's driving this beauty. Everything was perfect, thank you again.

Do not trust these guys! You have to pay in advance then…read morethey lose your reservation and keep the money. Every attempt to contact them is ignored. This is no serious business!

We needed a last minute ride to the airport. I called here first based on all the positive Yelp…read morereviews. I was not disappointed. I called and they arranged everything quickly and efficiently. Our car was a spotless Cadillac Escalade and the driver was very professional. They arrived 10 minutes early and we were quickly on our way. I would definitely use them again the next time I am in San Francisco.

Update: RedTie e-mailed my husband that they are reimbursing us for our trip from our reception…read morehome. I found it suspicious that this e-mail was sent the same day as I had posted my review but maybe it just took them that long to get the reimbursement approved. Regardless, I think it is an appropriate response to what happened. Bumping them up to three stars for their follow up. ----------------------------------------------------------------------------------------------- Unfortunately, I cannot give RedTie Transportation more than two stars. Our experience was obviously not typical. We used RedTie Transportation for our wedding. Our transport from our ceremony to reception site was good. The driver was on time and kept to himself. The cars are plush and clean. However, the driver did not know the exact location of the site. Although I can understand the confusion since the site is within a shopping plaza, I believe that it is reasonable to expect to not have to provide verbal directions to our driver. Our transport home turned out to be the larger inconvenience. When leaving our reception, we noticed that the driver was having difficulty starting the car. The driver never directly communicated with us about the problem but we knew that the car battery was dead. A friend immediately ran to get his car and jumper cables. Another friend directed him and the driver on how to jump start the car. Although the situation was taken care of within 20 minutes, it was because of our friends, not their company, that the situation was handled so well. We understand that not all car problems are things that can be prevented. However, I think that these situations are ones that drivers could be trained and equipped to handle in a more professional and efficient manner. The reason for the second star is that we did receive an apology e-mail from the company and an offer for a free airport transfer.* They also said that they felt that their company "minimized the situation as quick as they could". I sent them the information above and I heard back again with another apology, the same offer for a free airport transfer, and the additional offer of 20% of of any other transfer.* I do appreciate their response but can't bump them up another star or two until we have a similar experience to other customers. I am willing to give them another chance. * I wish they had not charged us the full cost of the trip from reception site home and poor service that we received.

Prior to officiating my decision in partnering with FCL, I browsed a variety of other limousine…read morebusinesses. Comparing factors such as price rates, varying experiences with Twin Peaks, and vehicle appearance. I was super adamant about incorporating Twin Peaks into my itinerary. So when inquiring, I made sure to select a business that had previous experience with the location to ensure safety for my guests and I. This was my first time booking a service for a friend of mine's birthday and I loved the entire experience!! Even prior to the special day, the team had always provided outstanding service in answering any questions I had. Efren was our driver for the night and he truly delivered the BESTTT experience. As this is my first time booking an experience like this, I was nervous at first. But of course, fortunately as a result, my guests and I felt nothing but safe and happy during our adventure with Efren. I am so lucky and grateful to have had him as our driver for the day! This is officially truly my favorite memory of 2024. In terms of the vehicle, I chose the stretch limousine 14. We were provided refreshments such as sodas, waters, as well as apple cider! The bluetooth feature was super easy to connect and the audio throughout the entire vehicle was top tier. In addition, the vehicle looked great. The vehicle state was clean and sanitary. Alongside pickup and drop-off, a glimpse of our itinerary included Fogo de Chao in San Jose. Twin Peaks, & Classic Bowling in Daly City. From 3pm to 11pm. I am super duper satisfied with the entire experience and look forward to my next adventure with Famous City Limousine! They truly exceeded my expectations. Thank you so so much!

BEST EVER limousine rentals in the bay area. They have considerably cheaper rates than most and the…read morepeople that run this company are the sweetest ever. Bob, Patricia, Rose, were so accommodating to make a super limo ride for our bachelorette party a complete success. Daryl was an incredible driver, super sweet and fun! Included champagne, sodas, water and decor was an intimate and amazing detail! I could not recommend them enough!!

I am writing a second review because of the YoGov comment on my prior review…read more The original review is still relevant so I will keep that part: ___________ My driver's license expires next month and requires an in-office appointment. I drove to the nearest DMV and the people in line were waiting for four hours and not close to being processed. I remembered YoGov and decided to use them for my appointment.Their web site states: "Save yourself from those dreadful lines. Book an appointment in seconds." and my time is valuable so I have no problem paying $14.99 to get an appointment. Well, there is a catch, my friends, and it is a big deal. YoGov is constantly just scrubbing government websites trying to find appointments and they cannot promise any results. Here is the rub: pay for something that is intangible, not guaranteed, and impossible to discuss with the vendor. The web site is clunky and super limited. The limited options include: ASAP; after 3PM; or before 10AM. There is no way to pick the DMV that they send you to. And the worst part is that this business is mechanically harvesting open time slots making it even harder for people to get appointments. ________________________ Now to address the comment they made, which I have a major issue with. "1) We don't harvest any appointments. When you submit a request our team begins to look for an appointment for you just like a personal assistant would on your behalf." They do not mechanically harvest appointments for non people to reserve, however they do harvest appointments for people like me that will not use them resulting in a reduced supply of appointments, this benefits their business. This comment is false, harvesting appointments is their business model. Additionally, the problem runs deeper. It appears like I missed an appointment and I do not like my reputation compromised. The second problem is that appointments are hard to come by so they took the appointment away from a person that did need an appointment. "2) We refunded you for the original charge and added a credit to your account, although it looked like we had the official confirmation but the DMV's computer system had an issue. " This is untrue. The DMV did not generate the email that I received, it came from YoGov. There is no way that the DMV just booked a random appointment for me, sent that to YoGov who then transmitted the appointment to me. "Your satisfaction is always guaranteed!" I am not satisfied, so the guarantee is worthless. "3) I think you may have gotten a reminder for an appointment that was still in our email reminder system, unfortunately, and that's what's caused the latest confusion. " So instead of owning the issue they are blaming this problem on a computer. This goes back to the point of this review, their system is the problem. You can tell a lot about a business by how they manage problematic situations. You can see here that they have not managed the problem, but they just made up excuses. They even went so far as to try and refute the fact that they are harvesting appointments. That is exactly what they do.

These people show up on websites like the DMV site and you think it is part of the DMV. Then if…read moreyou click on their link you get charges $84 for nothing. They call it a membership fee. They are very difficult to reach to straighten things out so I have written them on 7 on your side TV. Sad these people pry on others and make no effort to correct their mistakes or misdeeds. If they had room on Yelp for a minus star that is what these folks would get from me.

Warning; do NOT use them. They are inept. They cancelled my paid flights and then charged me an…read moreadditional $3,000.00 to restore my flights. Gary Polakoff

James was helpful in a challenging situation and resolved my issue to my full satisfaction. Thank…read moreyou!

Affinity Limo was amazing. Great service and very reasonable prices. Munir is very professional…read moreand accomodating. He strives to provide the very best and is extremely accessable. We booked one limo, a bus and 2 SUV's and 2 town cars for our wedding. All drivers were very professional and on time. They drove very safely and Munir was in a separate car following to be sure everything went smoothly. All of our guests had only good things to say about the transportation and the day went very smoothly. I would highly recommend Affinity Limo. Munir and his wife Kristen provided us exceptional service and I look forward to using them again!

On the recommendation of a friend, we started using Affinity Limo Service after our twins came…read morealong. It saves us the hassle of car seats, or shuttling between long-term parking. They are never late, and often 10 minutes early. They have always showed up with the right car seats, installed correctly, and clean. The service is about the same price as a taxi from SF and well worth the few extra dollars. I've recommended them to friends and coworkers who have had similar positive experiences. Munir, the owner is polite, punctual, and professional. We've used them on 4 different occasions in the past year ourselves, and twice for my family and will continue to use them in the future.