Have made several significant purchases from them. They are fantastic to work with, and not only…read moredid I get what I thought was a very good deal, they did not charge for shipping. Can't recommend them enough!

Inattentiveness and shoddy customer service. Not what one looks for in a HiFi audio dealer where…read morecustomers' audiophile systems often easily run from mid-five digits and into six-digit values. Unfortunately, over the course of one month of back-and-forth questions and answers to and from the owners and/or representatives of Vinyl Sound, this is most definitely a one-star review. Highly surprising from a hi-fi/audiophile retailer, as I've only had one other negative experience in my entire life from a different retailer. My requests were seemingly simple: 1) bearing oil for my Transrotor ZET 3.1 turntable; 2) replacement belts for the turntable, and; 3) a request regarding the possibility of making a cover for my turntable. Over a 29-day period, here is the breakdown, in number of days, of their response times to my various e-mail requests: 1, 5, 8, 0, 0, and finally, after waiting 14 days for a reply, I sent a final e-mail requesting an update but have yet to receive an answer. It's now 22 days without a reply at the time of this review. There are many other dealers to choose from. Select another that's not Vinyl Sound and likely be much more satisfied.

Amazing service.. Thank you Amanda you sre the best. Will definitely recommend to everyone. If you…read moreneed any help HIFI audio video etc. They will make it happen..

I've been a customer since 2003 - the NS staff have always been top notch, helpful, and got the job…read moredone. They have almost no staff turnover which has given me great service and continuity of customer care over the years. Their prices are competitive, and the quality has been top-notch.

Been a customer for 20 years now and these guys have provided me with the best products, service…read moreand knowledge when it comes to AV setups. I've bought over 6 TVs, a few receivers, speakers and they've installed my home theater build. I have their products and installation in almost every room in my home. Great personal service relationship! I won't go elsewhere.

The best. Phenomenal personal service. Excellent products. Technical know-how. I wouldn't go…read moreanywhere else.

Another trip to The Speaker Shop and another satisfying visit. This time it was for a complete home…read moretheater solution. I cannot stress enough how helpful, reasonable and great both the shop and staff is. So do yourself a favor if you're serious about home audio and visit them.

Customer service is a lost art with most businesses these days, the speaker shop however, nails it…read more If you're looking for high-quality audio or even a random speaker that you think you can only find online for a reasonable price, give these guys a call first. They had exactly what I needed at a great price and delivered fantastic service. Definitely will be back soon for all my audio needs.

Super service and very knowledgeable…read more They will clean your vinyls professionally with the latest technology out there.

Ed is simply one of the most knowledgeable and kindest people in the high end audio business. He…read moretreats his customers like family and spends as much time as necessary to ensure that whatever you end up purchasing is based on an informed decision. Have been a customer of Ed's for a long long time - he's the gold standard in his business.

Back in the day, there were a good number of high end audio dealers that were knowledgeable and…read morecommitted to customer service. Now there are maybe a couple left as the interest in audiophile equipment is fading. I unqualifiedly recommend working with Lance at Forefront Audio. He is more knowledgeable and helpful than the competition. Don't be fooled by the small storefront. He handles a large array of equipment and will help you find the best solution to your audio needs. Its also worth noting that his familiarity with vintage audiophile systems (like mine) is second none.

I was new to audiophile quality gear when I started shopping at Forefront, Lance was patient,…read moreextremely knowledgeable, spent hours with me answering questions and helping me figure out what kind of equipment I would likely need for my listening space, without pushing the most expensive items within my budget, and in fact, on several occasions recommend that I did not invest in a piece of equipment that he believed was more expensive than needed at the time, or trying to get me to but what he thought was the "right" choice, instead, he just gave me my options and allowed me to make my own decisions, he has allowed me to audition and A/B test equipment in my own home, and has delivered and picked up speakers that were too large for me to transport myself, and all without any guarantee I would even make a purchase, and because if this meticulous level of costumer care, there is a really nice community of audiophiles that hang out at his shop, Lance made what could have been an overwhelming and intimidating experience really comfortable and enjoyable, I would not shop anywhere else for high end audio.

John set up my new Thorens turntable with my Phasemation cartridge and did a fantastic job…read more He is an incredibly knowledgeable audiophile and a very good person to talk to about equipment, set-up and positioning as well as everything else. He has an unbelievable selection of fantastic gear and I couldn't recommend him enough.

John is "My Kind Of Music" expert. He can put together a sound system from the ground up or…read moremindfully tweak an existing system all with the intention of putting together a system that is fully integrated. At the very least visit My Kind Of Music to hear great music played on fantastic HiFi , have an espresso and talk audio with John... Hell, even my wife had a good time at MKoM and she could care less about HFi!

I'm not often impressed with retailers, but today I had the pleasure of meeting some of the most…read morehelpful and knowledgeable electronics experts I have ever met. They helped me with a digital antenna system, Iphone 10 service and RV security and dash cam needs. The pricing was far better than amazon and the pacific mall, on almost every item I checked. Their open box pricing on Tv's needs to be your last stop in your search. Keep me posted on your thoughts of this hidden Toronto gem. The store is pretty large and has an incredible selection of products, so take your time and know your prices - these guys are serious about not being price beaten. I asked Muhammad, one of the key electronics expert behind the main counter to give me a list of what are all the items they provide. Here is a list: TVs, TV wall mounts, TV Antennas, all kinds of cables and accessories, computers, laptops and accessories, Server Racks, cabinets and accessories, Patch Panels, Patch Cords, Bulk Cables, Home and Car Audio Speakers, speaker cables, XLR cables, Car Audio Amplifier kits and Accessories, CCTV cameras and accessories, Home Electronics, Home Phones, Cell phones and accessories, Voltage converters, Voltage inverters, LED Strip Lights, connectors etc

From the owner: Tech Vision Electronics is a retailer and wholeseller of Electronics & accessories which includes…read moreComputers ,Cellphones, Tablets, Tvs, Home electronics, TV Mounts ,Bulk cables ,Server Cabinets, Car Audio, Amplifiers Ceiling Speakers, Voltage Transformers and much more.We carry wide warranty of installers / contractors suppliers for all Electronics needs. We open 7 days a week to server you better and located in the heart of Scarborough.

The staff and products are amazing. I highly recommend this store. Everyone goes above and beyond…read moreto help you in any way you need.