Knowledgeable and interested in helping us solve our problem. Came when he said he would. My…read morehusband was getting an unbelievable number of bug bites but we couldn't find the source. David and his partner looked thoroughly and also couldn't see anything but agreed it seemed suspicious for fleas or bedbugs. No high pressure sales here, but offered a spray treatment that might help if this was the problem. We were willing to try and it worked. The next day, David even called to say after he left he could feel the bugs in his truck and that made him even more sure it was fleas. Very happy to have some relief!!

Eric was great! He answered all my questions and ran to the store to get the traps I needed when he…read moredidn't have them on his truck.

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

From the owner: High Rock Pest Control offers residential & commercial pest control & exterminating solutions in…read moreNortheast, OH. Safe, certified & guaranteed.

These 5 stars are not enough for this company. Because the owner is a kind man he again, without…read morecharge, sent someone over today to check. I thought i had heard mice again. Before i Contacted this company, i had 2 other companies come out to say they did nothing is not true. But it's one start Up from that. They put some crappy traps down. This company checked my entire house inside and back. I really can't stress enough they're honest stand by their word and beyond. I'm not use to having an honest and diligent company. Don't bother with another company. The-rates are so reasonable I'm stunned. Truly a pleasure to deal with. +10 AAAA

These guys are the best - prompt response; great outcome. I will always use this firm. Kudos to…read morethe owner.

We had something in our walls. Thought it was a mouse, which happens occasionally I'm an old house…read more Started looking for a service after the noise didn't abate and the cat wasn't catching anything. Daniel answered right away and came out a couple of hours later. Did an interior inspection since the noise seemed to be in one spot. Of course the critter made no noise. Outside it was. He checked the area where we were hearing the sounds and couldn't find anything. Then he started on the roof our front. Found a raccoon hold by the gutter right away. Set the trap and we had our raccoon within ten hours. Daniel came out the next day to retrieve the raccoon and the trap and scheduled a time to come back to raccoon/critter proof the hole. I definitely recommend Catch A Critter and Daniel. Very responsive and incredibly knowledgeable. While I hope we never have any critters in the house again, I would not hesitate to call Daniel if we do! Definitely five out of five stars.

I WOULD GIVE THIS SCAMMING COMPANY 0 STARS! On January 29,…read more2026, I paid for wildlife removal services with the understanding that the issue at my home would be handled professionally and completely. Once I received my contract I sent Daniel W Hall (the owner) of $ 312payment via cash app. He came once to my home and placed the trap onto the balcony. I told him that where he placed the trap would not be able to collect the raccoons that are terrorizing my property. He then came back and tried to create a trap that immediately fell off once he left. I then called him back to express the unsafely of all of this (please keep in mind it is sharp wire falling onto my driveway and cars with kids in the home). He continually told me he was on other jobs till one day I finally thought the raccoon was trapped by getting stuck into the roof because there was no trap to catch it. I frantically called Daniel Hall to come and collect the raccoon that was hanging from my roof. He took 3-4 hours to come and obviously the raccoon was gone! He didn't even get out of the car. He then completely stopped communicating until I had another job there for him. Since then I have never heard from him again and the problem was never resolved. I made numerous attempts to follow up, both directly and through individuals associated with the business, who repeatedly assured me that I would receive a call back. On February 9th, 2026 I began my communications with Sandy. I expressed all safety concerns about this matter and urgency on finding a resolution. Sandy stated that this was a family operated business and Daniel Hall was the only one who was able to do the jobs. Although frustrated, I sympathized and gave them more time. Sandy, later stopped responding to me also. After leaving multiple phone calls so I get get this over with I was introduced to a third person named Joclyn. She was the only one with any time of business sense. She stated that this is not right and she will contact Daniel Hall for me. She too had stated that she would handle everything for me and I would receive a full refund. She also begged me not to leave a review yet I have not heard from her since March 19, 2026. Despite these assurances, I never received any response from anyone ultimately, and the service I paid for was never completed, alongside a breached contract. I have requested a refund multiple times due to the failure to fulfill the agreed-upon work, but those requests have also gone unanswered. At this point, I am left having paid for a service that was not delivered and have to hire a new company to complete the job. I have retained documentation of payment and all communication attempts. Due to the lack of response and resolution, I have begun taking further action to recover my funds. Due to his negligence this has displaced two families from their homes. But they wouldn't care because they are too busy enjoying stolen profits. If anyone else has had a similar experience with this company please reach out, I encourage you to document everything carefully and consider your options. Situations like this should not be ignored these SCAMMERS should not be in business stealing money from the hard working.

I am so happy to have chosen NEO /Chris and his crew for my severe raccoon problem. The most…read moreimportant aspect of choosing a company for this job for me was the humane treatment of the animals and timely response once we had caught something (He even came on the 4th of July) NEO was both and took time to explain and answer all my questions honestly. Our problem was severe. Chris was sensitive to not needlessly trapping other wildlife and did his best to ensure that didn't happen. I will now be calling him for any other problem we have. I highly recommend using this company!!

From the owner: At NEO Wildlife Removal, we're your local experts in bat, raccoon, mole and mouse removal services…read more Our team of skilled professionals specializes in humane wildlife control solutions that are safe, effective and environmentally friendly. We're committed to providing exceptional customer service with a focus on integrity, honesty and transparency. Whether you're dealing with a bat infestation in your attic, raccoons entering your eaves, mole tunnels in your yard or mice scratching in the walls, we've got you covered. When Animals Have to GO, Call NEO!

Great service and knowledgeable tech. Had a mouse problem and they sent Tig out to do the job…read more Very happy with service and the follow up. Said if I continued to have a problem - just give them a call. So far no problems. He was very thorough with searching for their whereabouts and setting bait stations. Also reinforced my steel wool with copper mesh to insure mice couldn't get into the holes under the sinks. Would highly recommend Patton to anyone.

Quality customer service and a good value. I will call on them again if I have a pest problem!read more

NEO is the new pest control contractor for our company. Fast service, safe applications for homes…read morewith children and pets, reasonable fees. Rob Farrow, Green Bough Homes, inc.

From the owner: Whether you have bed bugs or roaches, you'll be happy you hired the exterminator at NEO Pest…read moreControl to get the job done. We've been providing top-notch pest control services and personalized customer care for many years in Ohio. We offer personal service using the highest quality products at reasonable prices. We do not provide service for animals other than rodents, such as mice, rats, moles, voles, chipmunks and skunks. We provide service for all insects, the most prevalent in this area being spiders, stink bugs, ants and carpenter ants, mosquitoes, bees and carpenter bees, fleas, ticks and bed bugs. Please provide a quote request via phone, text or email. Include a description of your pest control needs and the best time to receive a reply from us. We believe in personal service provided locally and serve within a 25-mile radius of Painesville, OH.

Good results, but don't expect them to follow any of your requests - ie avoiding certain days,…read moreknowing the boundaries of your yard, etc. They pretty much do as they please when they want to do it. It seems they don't train and/or communicate well. They make a lot of promises (and apologies) but with little follow-through. I am keeping them because my lawn looks good and their pricing is fair. I could do without the aggravations, however.

From the owner: Established in 1995, Dyna-Green offers high quality, organic-based lawn care, fertilization, weed…read morecontrol, perimeter pest control, and many other services to Mentor, OH and surrounding areas. Call or click today for more information!

This business charged me $700 to spray exterior of home (general bug repellent) and place a handful…read moreof mouse traps in easily accessible places. The tech was at my home for no more than 15 minutes. The tech also said he would come back to check the traps. He never showed up again. This was my first time receiving these services so I only now know that I was completely ripped off (their pricing is absurd compared to others). Take your business elsewhere. Lastly, when you call them you have to leave a message and they call back. Pretty painful experience of playing phone tag. I remember thinking how odd it was they don't have employees ready to answer customer calls. The writing was on the wall. Take your business elsewhere.

They know what they're doing. They helped me get a raccoon out and sealed up the soffit too.read more