1. NEO Wildlife Removal

0

Mentor, OH

NEO Wildlife Removal

5.0 (1 review)
Open • Open 24 hours

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Services - NEO Wildlife Removal

Pest inspection

Pest preventative services

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3 years ago

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Avenger Pest Control

Avenger Pest Control

(3 reviews)

Good friends suggested that I go with Avenger Pest Control for our extermination needs because,…read more"Neil is the man." Sadly, I found that not to be true. Weeks ago I schedule an appointment with "the office" for Neil to come out and inspect my home and my daughter's house to give me an estimate. In setting up this appointment it was stated to me that the 9-11AM appointment window was created in order for there to be plenty of time for Neil to inspect both properties. ("Let's set it for two hours so there will be plenty of time," said "the office" with the assurance this will all work.) Today, after 10AM came and no Neil, I contacted "the office" to make sure Neil was still coming. I was told he was on three other calls, but would call before arriving. About 15 minutes later I received a text from Neil informing me that I was not even on his schedule for the day (which was odd because just the day before I received an automated text from Avenger reminding me of the appointment), but he could meet with me sometime between 11AM and noon. (So if I had not called, I would never had heard from anyone from Avenger.) Unhappy, I sent back a text complaining to Neil. Apparently, one does not complain to Neil, even in a courteous manner. When I texted Neil back letting him know about the appointment that "the office" had set up with me weeks ago and that I found "this to be a very disappointing start to a process that could lead to long term contract," Neil's response was "okay" and that he was not coming out and to call the office if I needed further assistance. Further assistance would not be coming as I soon received an email from "the office" telling me to find another exterminator. I assume a company like Avenger can get away with this type of behavior because they are already fully booked and really don't need my business. In those cases, public relationships don't really matter. I suspect that other companies with lots of business often act in the same manner with total disregard to a person's time and feelings, but I expected more from someone referred to by friends as "the man." Thus my poor rating.

We moved into a house with an absolutely terrible ant infestation that started in the spring. We…read morecalled Avengers and they were able to quickly send out a technician for an initial inspection and treatment. The technician was helpful and informative. He explained all of the treatments he was doing and suggested we get the subscription service. He was not pushy in any way, but explained to us very realistically that because of the severity of our ant problem one treatment would not cover it. We subscribed and were so glad we did. it took several reservices to get rid of the ants and every time we called for another service, the technicians and office staff were helpful and prompt. The services have been well worth the very reasonable price. I cannot say enough about how excellent our experience with Avenger Pest Control has been!

Patton Pest Control

Patton Pest Control

(7 reviews)

Needed two hornets nests taken care of that were in unfortunate locations. I used 2 cans of…read morecommercial spray that only lessened the activity. They came out the next day and eliminated the problem. I believe it was at a reasonable cost. I would recommend them for any pest problem.

I am a long time customer of almost 40 years! John Patton first came out to do an inspection of the…read morehome I was buying. The first technician I had did my home for long time and ultimately moved on and has his own company now but he was my tech for a long time. I don't like a revolving door for my service techs and I have to say the ones I had over the years were long time providers. Then came a tech named JR----he was around a long time and was tremendous. He would actually watch and follow the bugs and see where they live.... I learned to do that from him so the nest could be sprayed directly and not just broadcast spraying hoping to kill them. I still imagine him crouching down and watching the bugs travel. If you find the nest you solve the problem. That has worked for me since then. Every year I get field ants crawling all over the driveway so I follow them and problem solved for the rest of the summer. JR knew I hated bugs and stressed over them, he told me once to just not look for them. It was wise advice even if at the time I ignored it, it has become wisdom over time. After JR came my current Tech, Dominick, also terrific and low stress for me. I never thought anyone could match the service JR provided but Dominick has and I could not have ever thought another tech could meet my expectations. Dominick has been reliable and ALWAYS on time in spite of juggling an extremely heavy schedule. His work ethic and pride in his work is obvious. He is organized and has a great memory for my house as to what I want done and HOW I want it handled, such as only a pinstripe in front of the garage or front steps, or what needs extra attention etc... He even notices things I did not see. He services my home like it is his own. I do not want a tech who robotically comes out and just sprays around without particular attention to the bad areas. I call it the ART of pest control----where does MY home need attention.... Dominick does that---his mind is not on cruise control, he is focused and knows the spots needing more or less coverage. I am very particular, high expectations and standards. To that point, one Amish worker of mine decades ago called me "fussy", endearingly of course...."the fussy one" he called me..... His son, now grown up remembers his father dubbing me that all these years later when I called the son to do some work...So when people meet my expectations, they get high reviews. Dominick treats the areas effectively with the proper product. With my stinging insect nests he uses the least toxic thing that will kill the nest in consideration of my concerns for what my dogs will get exposed to. Dominick always calls in the event he might get delayed on rare occasion and lets me know when he is finished and if he noticed anything while he was treating the house. He goes the extra mile every time for years now. I like how if I have a problem he will come out again and they have without fail. The office is busy but they do try over the years to help answer bug questions as the office staff is knowledgeable about them. I never feel rushed or silly for any question. Jeremy in the office the past couple years is super nice and easy to talk to. He does his best to facilitate help ASAP. All the seemingly little things make me a happy customer for 40 years. Molly has talked to me over the phone about bug problems and has come out to handle them.... once she said, "I've never seen so many ants on a driveway." She found them and took care of it and explained how I could reduce their habitat... I like a place where I feel my concerns matter and not blown off. I have learned a lot about bugs from them, mostly from my technician. They identify bugs on the spot and know what attracts them, how to make my yard and home less attractive and how to prevent them in the future. I call my techs, my "bugman" and "best friend" for 6 months of the year! They are low stress which is a plus and the price I pay is worth it and the peace of mind that we work together. Some other companies are not so flexible which would not work for me. My techs have been outstanding and like the longevity they have so I do not have to break in a new one all the time to my preferences and tweaks. Patton Pest Control is a keeper. They have been good to me for a long long time which speaks well for a company. They are flexible with me, I don't get flack, I do not get disrespect but I do get the service that makes me stay with them.

CritterControl

CritterControl

(1 review)

Hired this company and their tech Brian in September 2024 due to animal noises in the attic in a…read morelarge, newer construction home. Was presented with a comprehensive "remedy" plan to "seal" the entry points, remove the nuisance critters, apply deterrents, apply disinfectants, and place bait stations. This also required an ongoing monthly subscription with them to assure complete resolution of the problem and maintenance of the bait stations and spraying of the perimeter. None of the "remedies" they instituted provided any improvement or results. The bait stations were maintained, the spraying of the perimeter never occurred. The noises in the attic continued and the critters kept coming back in. Communicated to Brian on several occasions that the problem was not getting better. The response every time was that he would come out and "check it out." He would charge me every time he came out and his response every time was that I would need to "give it more time." Against my better judgement, I paid them $5600+ without any results - same problem still present. After 6 months, I confronted Brian about it. His response was that he could "do additional work" which would cost $11,000. At that point it became obvious that Brian and this company are in the greedy business of charging you insane prices without providing any results or standing by their work.

From the owner: Get them out. Keep them out…read more Critter Control is here for you every step of the way in the wildlife removal process. From inspection to removaland even exclusion and repairwe have the services to get rid of raccoons, rodents, and other nuisances fast. We first identify the animal on the property and then use humane methods to remove the animal and secure weak points where more could enter. If there is damage, we can make repairs for a complete restoration.

NEO Wildlife Removal - pest_control - Updated October 2026

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