These 5 stars are not enough for this company. Because the owner is a kind man he again, without…read morecharge, sent someone over today to check. I thought i had heard mice again. Before i Contacted this company, i had 2 other companies come out to say they did nothing is not true. But it's one start Up from that. They put some crappy traps down. This company checked my entire house inside and back. I really can't stress enough they're honest stand by their word and beyond. I'm not use to having an honest and diligent company. Don't bother with another company. The-rates are so reasonable I'm stunned. Truly a pleasure to deal with. +10 AAAA

These guys are the best - prompt response; great outcome. I will always use this firm. Kudos to…read morethe owner.

Moved into a new house and called Matt about a beehive problem and there were out that day to take…read moreof the issue. Took them one try to get it totally taken care of. We had to call them again a week or two later because we found a mouse in our basement. Came out the next day, offered a no pressure sales approach and gave us a 90-day guarantee on the service we ordered. Would highly recommend!

Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

We moved into our home about 3 weeks ago and realized I was being eaten alive by something at…read morenight. Our house is 170 years old so of course we thought there was something lurking beneath the floorboards. James Hurst came out to do a bed bug inspection for us (didn't find any!! Yay!), then offered to check around for fleas and termites as well! He even found the holes in our house where mice snuck in and gave us some sticky traps. Previously to James coming out, we had been no showed by Terminix 4 times (Reason for the 4 stars). James called me at about 10am today and said he would come between 3-5 and he showed up right at 4! His customer service was top notch and he was extremely friendly. He educated me on what things might look like if we had them, even showed me pictures from his work experience. I can sleep better at night! Thank you James!!

Long time overdue for this review. The technician who came to the home started a fire and didn't…read moreacknowledge this but rather we noticed a burn mark on an art print leaning against a ceramic fireplace. The switch to turn the fireplace was tapped but he still turned it on and didn't notice the art print had caught fire. When we returned to our home, all the doors were open to vent the smoke. The next time he came to home to treat for pests he acknowledged the damage. After practically begging him for his bosses phone number he gave it. Call thos number for 2 months without a single return call. The technician informed me the he not his boss had business cards. Don't ever use these people. They will damage your home and run. I still cant believe they did this.

This business charged me $700 to spray exterior of home (general bug repellent) and place a handful…read moreof mouse traps in easily accessible places. The tech was at my home for no more than 15 minutes. The tech also said he would come back to check the traps. He never showed up again. This was my first time receiving these services so I only now know that I was completely ripped off (their pricing is absurd compared to others). Take your business elsewhere. Lastly, when you call them you have to leave a message and they call back. Pretty painful experience of playing phone tag. I remember thinking how odd it was they don't have employees ready to answer customer calls. The writing was on the wall. Take your business elsewhere.

They know what they're doing. They helped me get a raccoon out and sealed up the soffit too.read more

Brad was amazing. He was quick and efficient, and he also explained the type of species we had, the…read moreBald-Faced Hornet. $250 to kill the nest.

Super nice customer service and a job well done. We had the entire house(especially my side…read moreporch),deck, wooden fence and the vent in the loft of the garage sprayed for wasps and I've been anxious free since. The exterminator even got into the little holes of the metal railing around the deck and really covered more than I expected!

Great service and knowledgeable tech. Had a mouse problem and they sent Tig out to do the job…read more Very happy with service and the follow up. Said if I continued to have a problem - just give them a call. So far no problems. He was very thorough with searching for their whereabouts and setting bait stations. Also reinforced my steel wool with copper mesh to insure mice couldn't get into the holes under the sinks. Would highly recommend Patton to anyone.

Quality customer service and a good value. I will call on them again if I have a pest problem!read more

This is the miller residence here in Ohio And I would like…read more that my experience with travis there assist manager was fantastic came took care my elderly mother and did not try to take advantage spoken very professionally respected my mother home and her animals.. did not up-charge an still went above and beyond

Requested service for flees due a stray cat which we treated and we are in the process of moving…read moresoon. Orkin advised a follow up treatment would be performed in 10 days. On the first initial treatment the Orkin Pro arrived and I explained the situation and he stated I would have to leave the home before he began. I left the property for the work to be performed and the Orkin Pro walked outside with me to gather his equipment. Very shortly my camera system alerted me that motion was no longer present. I became concerned and upon reviewing the video I observed the Orkin Pro spraying a room doorway floor alone for 5 seconds and walk out. At 12:13pm the tech walked to his truck for equipment with me. The video also shows the Orkin Pro leaving the home at 12:19pm. This is a three story home and this was done with a small handheld canister in less than 6min. I immediately called and reported this and the stated they can come back in 10 days to preform the second treatment. Honestly it seems like there use to this complaint and this is there constant remedy.

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

From the owner: High Rock Pest Control offers residential & commercial pest control & exterminating solutions in…read moreNortheast, OH. Safe, certified & guaranteed.

We had something in our walls. Thought it was a mouse, which happens occasionally I'm an old house…read more Started looking for a service after the noise didn't abate and the cat wasn't catching anything. Daniel answered right away and came out a couple of hours later. Did an interior inspection since the noise seemed to be in one spot. Of course the critter made no noise. Outside it was. He checked the area where we were hearing the sounds and couldn't find anything. Then he started on the roof our front. Found a raccoon hold by the gutter right away. Set the trap and we had our raccoon within ten hours. Daniel came out the next day to retrieve the raccoon and the trap and scheduled a time to come back to raccoon/critter proof the hole. I definitely recommend Catch A Critter and Daniel. Very responsive and incredibly knowledgeable. While I hope we never have any critters in the house again, I would not hesitate to call Daniel if we do! Definitely five out of five stars.

I WOULD GIVE THIS SCAMMING COMPANY 0 STARS! On January 29,…read more2026, I paid for wildlife removal services with the understanding that the issue at my home would be handled professionally and completely. Once I received my contract I sent Daniel W Hall (the owner) of $ 312payment via cash app. He came once to my home and placed the trap onto the balcony. I told him that where he placed the trap would not be able to collect the raccoons that are terrorizing my property. He then came back and tried to create a trap that immediately fell off once he left. I then called him back to express the unsafely of all of this (please keep in mind it is sharp wire falling onto my driveway and cars with kids in the home). He continually told me he was on other jobs till one day I finally thought the raccoon was trapped by getting stuck into the roof because there was no trap to catch it. I frantically called Daniel Hall to come and collect the raccoon that was hanging from my roof. He took 3-4 hours to come and obviously the raccoon was gone! He didn't even get out of the car. He then completely stopped communicating until I had another job there for him. Since then I have never heard from him again and the problem was never resolved. I made numerous attempts to follow up, both directly and through individuals associated with the business, who repeatedly assured me that I would receive a call back. On February 9th, 2026 I began my communications with Sandy. I expressed all safety concerns about this matter and urgency on finding a resolution. Sandy stated that this was a family operated business and Daniel Hall was the only one who was able to do the jobs. Although frustrated, I sympathized and gave them more time. Sandy, later stopped responding to me also. After leaving multiple phone calls so I get get this over with I was introduced to a third person named Joclyn. She was the only one with any time of business sense. She stated that this is not right and she will contact Daniel Hall for me. She too had stated that she would handle everything for me and I would receive a full refund. She also begged me not to leave a review yet I have not heard from her since March 19, 2026. Despite these assurances, I never received any response from anyone ultimately, and the service I paid for was never completed, alongside a breached contract. I have requested a refund multiple times due to the failure to fulfill the agreed-upon work, but those requests have also gone unanswered. At this point, I am left having paid for a service that was not delivered and have to hire a new company to complete the job. I have retained documentation of payment and all communication attempts. Due to the lack of response and resolution, I have begun taking further action to recover my funds. Due to his negligence this has displaced two families from their homes. But they wouldn't care because they are too busy enjoying stolen profits. If anyone else has had a similar experience with this company please reach out, I encourage you to document everything carefully and consider your options. Situations like this should not be ignored these SCAMMERS should not be in business stealing money from the hard working.