Moved into a new house and called Matt about a beehive problem and there were out that day to take…read moreof the issue. Took them one try to get it totally taken care of. We had to call them again a week or two later because we found a mouse in our basement. Came out the next day, offered a no pressure sales approach and gave us a 90-day guarantee on the service we ordered. Would highly recommend!

Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

Long time overdue for this review. The technician who came to the home started a fire and didn't…read moreacknowledge this but rather we noticed a burn mark on an art print leaning against a ceramic fireplace. The switch to turn the fireplace was tapped but he still turned it on and didn't notice the art print had caught fire. When we returned to our home, all the doors were open to vent the smoke. The next time he came to home to treat for pests he acknowledged the damage. After practically begging him for his bosses phone number he gave it. Call thos number for 2 months without a single return call. The technician informed me the he not his boss had business cards. Don't ever use these people. They will damage your home and run. I still cant believe they did this.

The worst customer service. The sent a technician out who couldn't lift a ladder and didn't…read morecomplete the job. Called for 11 days and asked to speak to manager no one called me back. Disputed charge with credit card company! How hard is it to call someone back?

This business charged me $700 to spray exterior of home (general bug repellent) and place a handful…read moreof mouse traps in easily accessible places. The tech was at my home for no more than 15 minutes. The tech also said he would come back to check the traps. He never showed up again. This was my first time receiving these services so I only now know that I was completely ripped off (their pricing is absurd compared to others). Take your business elsewhere. Lastly, when you call them you have to leave a message and they call back. Pretty painful experience of playing phone tag. I remember thinking how odd it was they don't have employees ready to answer customer calls. The writing was on the wall. Take your business elsewhere.

They know what they're doing. They helped me get a raccoon out and sealed up the soffit too.read more

Brad was amazing. He was quick and efficient, and he also explained the type of species we had, the…read moreBald-Faced Hornet. $250 to kill the nest.

Super nice customer service and a job well done. We had the entire house(especially my side…read moreporch),deck, wooden fence and the vent in the loft of the garage sprayed for wasps and I've been anxious free since. The exterminator even got into the little holes of the metal railing around the deck and really covered more than I expected!

Quality customer service and a good value. I will call on them again if I have a pest problem!read more

Company used to be fantastic. However, after paying $117 quarterly for more than 10 plus years the…read moreprice went up reasonably to about $127 quarterly. Then I contacted them and asked to pre-pay annually making it easier to not write so many checks every year. Get an invoice for $400.31 which we pay blazing fast as we always do. A month later, we get ANOTHER invoice for ALMOST $900 advising this would be the balance for remainder of year. Patton did NOT perform ANY services the first half of the year. We always must call them to remind the company that we paid for their services and we always have to call & ask them to actually come out and perform the work. They came ONLY ONE time and I really thought that the $400.31 was high for the balance of the year considering they ONLY came ONE TIME. I called them and the young lady was less than pleasant stating OH! our prices went up. Up from $500 a year to $1,200 a year? more than twice as much without even discussing any of this with us. A customer for more than 15 years. This company has absolutely, inconsiderately & uncaringly decided to just rape & pillage a very long standing customer. Not by raising their prices but the way they have done it. My advice is for customers that need pest control, is to shop around for pricing to make sure they are getting a fair shake. I submit that this is ridiculous. They came only ONE time, in early June and they were here only 1/2 hour. It figures we still have bugs EVERYWHERE. Our advice & suggestion is for customers to check alternative company's pricing before approving PATTON Pest Control. Signed by VERY NOT HAPPY customer.

This is the miller residence here in Ohio And I would like…read more that my experience with travis there assist manager was fantastic came took care my elderly mother and did not try to take advantage spoken very professionally respected my mother home and her animals.. did not up-charge an still went above and beyond

Requested service for flees due a stray cat which we treated and we are in the process of moving…read moresoon. Orkin advised a follow up treatment would be performed in 10 days. On the first initial treatment the Orkin Pro arrived and I explained the situation and he stated I would have to leave the home before he began. I left the property for the work to be performed and the Orkin Pro walked outside with me to gather his equipment. Very shortly my camera system alerted me that motion was no longer present. I became concerned and upon reviewing the video I observed the Orkin Pro spraying a room doorway floor alone for 5 seconds and walk out. At 12:13pm the tech walked to his truck for equipment with me. The video also shows the Orkin Pro leaving the home at 12:19pm. This is a three story home and this was done with a small handheld canister in less than 6min. I immediately called and reported this and the stated they can come back in 10 days to preform the second treatment. Honestly it seems like there use to this complaint and this is there constant remedy.

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

From the owner: High Rock Pest Control offers residential & commercial pest control & exterminating solutions in…read moreNortheast, OH. Safe, certified & guaranteed.