Got back to me very soon after my phone call to set up my appointment, the tech was very…read moreknowledgeable and gave me a lot of information on what I should expect after they left. Took care of the problem the first time. Very reasonable prices and friendly staff.

Fast response and appt set up. Came out did inspection. covered and sealed holes. set traps. came…read moreback a week later. And 7 of 10 traps were full. He reset traps and will come back to review. And it did not cost me $3000 to do. Which is what the Big company wanted to charge me. After being with them for years. I'm happy I did not have to pay that large amount and go fast results. Thanks Derek !

Always responsive and go above and beyond on following up making sure the infestation is gone…read more Won't use another company.

Oh, their service is amazing. A guy named Zech inspected what I initially thought was a mice…read moreproblem. He checked everything in the attic and then explained that it wasn't mice at all but squirrels or other wildlife around the eaves, fascia, and soffits. He was thorough and honest, unlike inspectors from other companies who tried to push the mice issue. The manager at Blackdog was also very kind and gave me a full refund since it turned out not to be a pest control problem--even though they had done a full inspection and set out poison and traps. I'll definitely use their service again for any future pest control needs.

Used this company the past few years, mediocre at best…read more Then it got worse today when they had an appointment between noon and 1 pm but no one showed up, I waited here another 30 minutes, hoping to hear from someone, total silence. Texted the guy, who said he "messed up the schedule," then proceeded to give ME attitude when he was 100% in the wrong. I called him to see what the issue was, he admitted he was wrong, but then said the appointment was actually scheduled for tomorrow (was anyone going to tell me that? Guess not) and then said he's "not interested in degradation" (apparently calling BS on his lame excuses counts as 'degradation') and finally said he "doesn't want to do the job anymore." So that's how you'll be treated if you call this company. I recommend you don't.

I have had this company out for mouse problems and also for ants. They are so thorough and yet very…read moreconsiderate of my green lifestyle and my pets. they guarantee their work and they made it clear if they need to come back a second time they will. When do we ever get this kind of excellent service anymore? I would recommend this company to anyone with pest control problems!

We moved into our home about 3 weeks ago and realized I was being eaten alive by something at…read morenight. Our house is 170 years old so of course we thought there was something lurking beneath the floorboards. James Hurst came out to do a bed bug inspection for us (didn't find any!! Yay!), then offered to check around for fleas and termites as well! He even found the holes in our house where mice snuck in and gave us some sticky traps. Previously to James coming out, we had been no showed by Terminix 4 times (Reason for the 4 stars). James called me at about 10am today and said he would come between 3-5 and he showed up right at 4! His customer service was top notch and he was extremely friendly. He educated me on what things might look like if we had them, even showed me pictures from his work experience. I can sleep better at night! Thank you James!!

They sent an old man to treat my 91 year old Mom's home for some mice. He was half deaf, & said…read morehe'd do a follow-up, but no one could reach him@ the phone# on his business card, including the company. He never followed up. Nor did the company. My sister called 3 times, & the last time she screamed@ them, I was ready to do so & may still. They 'used' to be a good service, but they've gone down the toilet. They also charged my Mom's credit card when she, specifically, told them she wanted to write a check. They finally sent somebody for follow-up but it was the same idiot old man. I do not recommend this company to anybody. Use them@ your own risk. This is my honest review about them!

Very professional! Not only did he spray the nest of ants that was in my house, he treated the rest…read moreof the house and around the outside as well and it was all very affordable. He used pyrethrins, so there was no danger to me or my cats, just the ants.

As shown in my pictures, we had a bit of a bee problem…read more ground nesting yellow jackets to be exact. I thought a can of stuff from the local big box store would take care of the problem but I think it was like air freshener to them. Once I was on my second can, and both my nephew and I got stung, I knew it was time to get a professional. After getting a few quotes (at astronomical prices) I decided on Ohio Pest Pro. Jim was very friendly and professional and had a great price. He happens to stop by on a rainy day which was good because most of the bees were "home" that day. After he pulled the soccer ball sized nest out of the ground, I realized I never had a chance. He was in and out in about a half hour total. No more bees. Plus you get a guarantee so if any return he comes back to respray the area. 5 stars. Give him a shot. You won't be sorry, or broke.

Every two months we have Orkin come to our home to spray for tiny critters. I don't remember…read moreexactly when Orkin started coming here. Anyway, the technician's have been very nice and very professional. Scott Volney has been our technician for awhile now and has the qualities I have mentioned above. We haven't had any critter problems since Orkin has been on the job!!

I called to schedule a pest control assessment. I had completed a quote online. Unfortunately, I…read morewas unable to complete the scheduling online. I called and spoke with Becky first. Becky was nice. Becky confused me with the pricing which was different from the online pricing. The pricing was a 80 dollar different. I called back spoke with Carrie. Carrie stated she was a a Supervisor. Carrie gave me several different pricing. Carrie tone was unprofessional. I asked for a Supervisor. Carrie put me on hold for over twenty minutes before I hung up. Carrie stated, she was a Supervisor. However, she was unaware of the pricing. The people are rip offs!

Unfortunately, we had a very bad experience with this company and would not recommend them. They…read moreprovided an ineffective bed bug treatment and failed to mention that follow-up treatment was required. Unprofessional service with no accountability or communication when we tried to reach out.

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

I called this company without any recommendations and got so lucky. They don't charge you for…read morethings you don't need. They are incredibly knowledgeable and trustworthy I will never use another company for my pest needs.

The support we received from Rose Pest Solutions management to the field service team has been…read moreexemplary! They were responsive, on time, detail oriented and kind. Kudos to Joe, Paul and Jeff. If you have a pest problem, call Rose Pest Solutions!

We kept getting critters since we moved into our house about 2 years ago. I googled pest control…read morenear me and express pest control popped up with great reviews so I gave them a shot. First of all, the woman that answered the phone (sadly I didn't catch her name) was so kind and listened to my panicking story and walked me through my options. She booked me for the same week and made me feel relieved. Mike G. was the technician that came to our house and he was detailed in what he was going to do and answered my concerns. I was pleasantly surprised with the entire service. I have not seen one single critter since they came and sprayed. I cannot say enough good things about this company and how professional and caring they were. I am glad I have found a great pest control company. Thank you guys!

Express Pest Control services our neighborhood. They are family owned and they don't require a…read morecontract. They provided good communication from inquiry through service day. I had some yellow jackets and minor ant issues on one side of my house and have had no more issues or even noticing hornets since treatment. Service tech was friendly and informative. Paid with a card from my driveway on service day. Super easy process. Appreciate the great service from beg. to end. Will definitely use their services again.