These 5 stars are not enough for this company. Because the owner is a kind man he again, without…read morecharge, sent someone over today to check. I thought i had heard mice again. Before i Contacted this company, i had 2 other companies come out to say they did nothing is not true. But it's one start Up from that. They put some crappy traps down. This company checked my entire house inside and back. I really can't stress enough they're honest stand by their word and beyond. I'm not use to having an honest and diligent company. Don't bother with another company. The-rates are so reasonable I'm stunned. Truly a pleasure to deal with. +10 AAAA

Fast response and appt set up. Came out did inspection. covered and sealed holes. set traps. came…read moreback a week later. And 7 of 10 traps were full. He reset traps and will come back to review. And it did not cost me $3000 to do. Which is what the Big company wanted to charge me. After being with them for years. I'm happy I did not have to pay that large amount and go fast results. Thanks Derek !

Oh, their service is amazing. A guy named Zech inspected what I initially thought was a mice…read moreproblem. He checked everything in the attic and then explained that it wasn't mice at all but squirrels or other wildlife around the eaves, fascia, and soffits. He was thorough and honest, unlike inspectors from other companies who tried to push the mice issue. The manager at Blackdog was also very kind and gave me a full refund since it turned out not to be a pest control problem--even though they had done a full inspection and set out poison and traps. I'll definitely use their service again for any future pest control needs.

The tech Walter came to inspect my house for possible infestation. He was calm cool and…read moreinformative. Very professional. I gathered his experience in pest control has made for him a secure job. Would recommend him to anyone he knows his stuff. If you see this. Thanks Walter!!!

My mom lives in Fairview Park and is home- bound (for now). I live in Florida. We discovered she…read morehad a problem with bugs in the office area. I called Clint at Robinhood Solutions and the experience could not have been more comprehensive, seamless, professional and effective. Not only were they quickly responsive, Clint helped facilitate lodging for my mother, food delivered and did it all within less than 2 days. Beyond that, he went personally to the hotel to introduce himself to my mom the evening before he began work. (by the way...the pest are history) Highest recommendations for this company. Brenda M.

Used this company the past few years, mediocre at best…read more Then it got worse today when they had an appointment between noon and 1 pm but no one showed up, I waited here another 30 minutes, hoping to hear from someone, total silence. Texted the guy, who said he "messed up the schedule," then proceeded to give ME attitude when he was 100% in the wrong. I called him to see what the issue was, he admitted he was wrong, but then said the appointment was actually scheduled for tomorrow (was anyone going to tell me that? Guess not) and then said he's "not interested in degradation" (apparently calling BS on his lame excuses counts as 'degradation') and finally said he "doesn't want to do the job anymore." So that's how you'll be treated if you call this company. I recommend you don't.

We moved into our home about 3 weeks ago and realized I was being eaten alive by something at…read morenight. Our house is 170 years old so of course we thought there was something lurking beneath the floorboards. James Hurst came out to do a bed bug inspection for us (didn't find any!! Yay!), then offered to check around for fleas and termites as well! He even found the holes in our house where mice snuck in and gave us some sticky traps. Previously to James coming out, we had been no showed by Terminix 4 times (Reason for the 4 stars). James called me at about 10am today and said he would come between 3-5 and he showed up right at 4! His customer service was top notch and he was extremely friendly. He educated me on what things might look like if we had them, even showed me pictures from his work experience. I can sleep better at night! Thank you James!!

Long time overdue for this review. The technician who came to the home started a fire and didn't…read moreacknowledge this but rather we noticed a burn mark on an art print leaning against a ceramic fireplace. The switch to turn the fireplace was tapped but he still turned it on and didn't notice the art print had caught fire. When we returned to our home, all the doors were open to vent the smoke. The next time he came to home to treat for pests he acknowledged the damage. After practically begging him for his bosses phone number he gave it. Call thos number for 2 months without a single return call. The technician informed me the he not his boss had business cards. Don't ever use these people. They will damage your home and run. I still cant believe they did this.

Very professional! Not only did he spray the nest of ants that was in my house, he treated the rest…read moreof the house and around the outside as well and it was all very affordable. He used pyrethrins, so there was no danger to me or my cats, just the ants.

As shown in my pictures, we had a bit of a bee problem…read more ground nesting yellow jackets to be exact. I thought a can of stuff from the local big box store would take care of the problem but I think it was like air freshener to them. Once I was on my second can, and both my nephew and I got stung, I knew it was time to get a professional. After getting a few quotes (at astronomical prices) I decided on Ohio Pest Pro. Jim was very friendly and professional and had a great price. He happens to stop by on a rainy day which was good because most of the bees were "home" that day. After he pulled the soccer ball sized nest out of the ground, I realized I never had a chance. He was in and out in about a half hour total. No more bees. Plus you get a guarantee so if any return he comes back to respray the area. 5 stars. Give him a shot. You won't be sorry, or broke.

Every two months we have Orkin come to our home to spray for tiny critters. I don't remember…read moreexactly when Orkin started coming here. Anyway, the technician's have been very nice and very professional. Scott Volney has been our technician for awhile now and has the qualities I have mentioned above. We haven't had any critter problems since Orkin has been on the job!!

I called to schedule a pest control assessment. I had completed a quote online. Unfortunately, I…read morewas unable to complete the scheduling online. I called and spoke with Becky first. Becky was nice. Becky confused me with the pricing which was different from the online pricing. The pricing was a 80 dollar different. I called back spoke with Carrie. Carrie stated she was a a Supervisor. Carrie gave me several different pricing. Carrie tone was unprofessional. I asked for a Supervisor. Carrie put me on hold for over twenty minutes before I hung up. Carrie stated, she was a Supervisor. However, she was unaware of the pricing. The people are rip offs!

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

From the owner: High Rock Pest Control offers residential & commercial pest control & exterminating solutions in…read moreNortheast, OH. Safe, certified & guaranteed.

I called this company without any recommendations and got so lucky. They don't charge you for…read morethings you don't need. They are incredibly knowledgeable and trustworthy I will never use another company for my pest needs.

The support we received from Rose Pest Solutions management to the field service team has been…read moreexemplary! They were responsive, on time, detail oriented and kind. Kudos to Joe, Paul and Jeff. If you have a pest problem, call Rose Pest Solutions!

Express Pest Control services our neighborhood. They are family owned and they don't require a…read morecontract. They provided good communication from inquiry through service day. I had some yellow jackets and minor ant issues on one side of my house and have had no more issues or even noticing hornets since treatment. Service tech was friendly and informative. Paid with a card from my driveway on service day. Super easy process. Appreciate the great service from beg. to end. Will definitely use their services again.

We were referred by our lender for a pest inspection. They were very prompt and worked to meet our…read moretimeline. Mike was very thorough and went above and beyond explaining preventative measures in our house and barn and explaining previous issues that had been mitigated due to it being a late 1800's home. Most home inspectors seem to just collect your money and leave. Not the case with Express Pest Control, reasonably priced and knowledgable. We're in Amherst township.