This is the miller residence here in Ohio And I would like…read more that my experience with travis there assist manager was fantastic came took care my elderly mother and did not try to take advantage spoken very professionally respected my mother home and her animals.. did not up-charge an still went above and beyond

Requested service for flees due a stray cat which we treated and we are in the process of moving…read moresoon. Orkin advised a follow up treatment would be performed in 10 days. On the first initial treatment the Orkin Pro arrived and I explained the situation and he stated I would have to leave the home before he began. I left the property for the work to be performed and the Orkin Pro walked outside with me to gather his equipment. Very shortly my camera system alerted me that motion was no longer present. I became concerned and upon reviewing the video I observed the Orkin Pro spraying a room doorway floor alone for 5 seconds and walk out. At 12:13pm the tech walked to his truck for equipment with me. The video also shows the Orkin Pro leaving the home at 12:19pm. This is a three story home and this was done with a small handheld canister in less than 6min. I immediately called and reported this and the stated they can come back in 10 days to preform the second treatment. Honestly it seems like there use to this complaint and this is there constant remedy.

Every two months we have Orkin come to our home to spray for tiny critters. I don't remember…read moreexactly when Orkin started coming here. Anyway, the technician's have been very nice and very professional. Scott Volney has been our technician for awhile now and has the qualities I have mentioned above. We haven't had any critter problems since Orkin has been on the job!!

I called to schedule a pest control assessment. I had completed a quote online. Unfortunately, I…read morewas unable to complete the scheduling online. I called and spoke with Becky first. Becky was nice. Becky confused me with the pricing which was different from the online pricing. The pricing was a 80 dollar different. I called back spoke with Carrie. Carrie stated she was a a Supervisor. Carrie gave me several different pricing. Carrie tone was unprofessional. I asked for a Supervisor. Carrie put me on hold for over twenty minutes before I hung up. Carrie stated, she was a Supervisor. However, she was unaware of the pricing. The people are rip offs!

I've used them for several years now and have nothing but good things to say! They always come…read morequickly and their treatments work well and last a long time! They're very kind and friendly every time they come!

This is an update to my 2022 review. Many large exterminator companies with national franchises…read moreknock on our door looking for work, but I'm sticking with Heights Pest Control b/c I know I can count on them for a quick response and thorough work. We had an ant infestation problem so I reached out to the company. Al responded right away (as always). They came out the next day to take care of the issue for us. We asked them to spray around the house as well, since we've been noticing spiders and house centipedes here and there. We paid using our credit card without any problems. I can attest that the gentleman who spoke about his experience with James in one of the past reviews was likely a result of an unfortunate misunderstanding - James came to service our house and he was a very friendly & pleasant Midwestern gentleman, we would work with him again any day of the week!

Great family owned local company. Very responsive to individual needs and easy to get a hold of. I…read mored used them for nearly two years now and couldn't be happier.

I used Apex through the summer for mosquitoes. They came once a month to fog the backyard. The…read morespray they used did a great job controlling the mosquitoes for probably 2 to 3 weeks. Hard to say but I noticed a big difference. It was very comfortable sitting outside without citronella candles. I would highly recommend Apex for any pest control needs. They are friendly and easy to work with. They return your calls unlike Orkin who ignored me for 2 weeks and finally called back after I had contacted with Apex.

Terrible service. Wrong person was sent. They couldn't help us. Just wasted our time. The person…read morefrom the call center lied about everything. Do not go with this company. The rep on the phone that lied to me was Nakita Mcfadden.

From the owner: With over 125 years of experience, Orkin is one of the longest-standing pest control companies in…read moreAmerica, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin's residential and commercial plans fit your needs. Plus, with our 100% satisfaction guarantee, you can count on us to get the job done right. Choose Orkin for a reliable, expert pest management company you can trust.

We moved into our home about 3 weeks ago and realized I was being eaten alive by something at…read morenight. Our house is 170 years old so of course we thought there was something lurking beneath the floorboards. James Hurst came out to do a bed bug inspection for us (didn't find any!! Yay!), then offered to check around for fleas and termites as well! He even found the holes in our house where mice snuck in and gave us some sticky traps. Previously to James coming out, we had been no showed by Terminix 4 times (Reason for the 4 stars). James called me at about 10am today and said he would come between 3-5 and he showed up right at 4! His customer service was top notch and he was extremely friendly. He educated me on what things might look like if we had them, even showed me pictures from his work experience. I can sleep better at night! Thank you James!!

Long time overdue for this review. The technician who came to the home started a fire and didn't…read moreacknowledge this but rather we noticed a burn mark on an art print leaning against a ceramic fireplace. The switch to turn the fireplace was tapped but he still turned it on and didn't notice the art print had caught fire. When we returned to our home, all the doors were open to vent the smoke. The next time he came to home to treat for pests he acknowledged the damage. After practically begging him for his bosses phone number he gave it. Call thos number for 2 months without a single return call. The technician informed me the he not his boss had business cards. Don't ever use these people. They will damage your home and run. I still cant believe they did this.

Chris came out, assessed the problem and went right to work. We immediately saw ants beginning to…read moredie before he even left. Very knowledgeable and efficient. Good pricing. Will be having him come back for a followup appt.

I had a yellow jacket problem under my siding. I contacted Chris at Don't Bug Me Pest Solutions…read more On Sunday evening and I received a response in just a few minutes. Chris worked around my schedule and came out the next day. He took care of the yellow jackets and sprayed around the foundation of my house. He was very professional and answered all my questions. He said to call him if I still see anymore and he will come back and retreat but I have not seen any. He did an excellent job and I would recommend him to anyone having a pest problem.