Unfortunately, we had a very bad experience with this company and would not recommend them. They…read moreprovided an ineffective bed bug treatment and failed to mention that follow-up treatment was required. Unprofessional service with no accountability or communication when we tried to reach out.

They are always punctual and do an efficient job. Thank God I don't need to worry about bugs…read moreanymore!

Got back to me very soon after my phone call to set up my appointment, the tech was very…read moreknowledgeable and gave me a lot of information on what I should expect after they left. Took care of the problem the first time. Very reasonable prices and friendly staff.

Fast response and appt set up. Came out did inspection. covered and sealed holes. set traps. came…read moreback a week later. And 7 of 10 traps were full. He reset traps and will come back to review. And it did not cost me $3000 to do. Which is what the Big company wanted to charge me. After being with them for years. I'm happy I did not have to pay that large amount and go fast results. Thanks Derek !

We had something in our walls. Thought it was a mouse, which happens occasionally I'm an old house…read more Started looking for a service after the noise didn't abate and the cat wasn't catching anything. Daniel answered right away and came out a couple of hours later. Did an interior inspection since the noise seemed to be in one spot. Of course the critter made no noise. Outside it was. He checked the area where we were hearing the sounds and couldn't find anything. Then he started on the roof our front. Found a raccoon hold by the gutter right away. Set the trap and we had our raccoon within ten hours. Daniel came out the next day to retrieve the raccoon and the trap and scheduled a time to come back to raccoon/critter proof the hole. I definitely recommend Catch A Critter and Daniel. Very responsive and incredibly knowledgeable. While I hope we never have any critters in the house again, I would not hesitate to call Daniel if we do! Definitely five out of five stars.

Called Catch A Critter after my daughter heard an animal scratching and banging in her…read morechimney/fireplace. They came out went on the roof and said that there was evidence that the animal was just on the roof and assured her that there was no animal in her chimney-she continued to hear the noise until it stopped about a week later. Soon after she found an excessive amount of maggots and flies in and around her basement fireplace and there was an odd smell. She called out another company who removed a dead racoon from her chimney. Because the racoon was laying on the flue and there was no way to take it out though the fireplace, bricks needed to be removed from the chimney and it was removed from there. The cost of this service and the repair will be in excess of $2000. We called catch a critter after to tell them what occurred, they refused to accept any responsibility and should have at least refunded the money we paid to them. I would never recommend a company that will not stand by their service.

I've used them for several years now and have nothing but good things to say! They always come…read morequickly and their treatments work well and last a long time! They're very kind and friendly every time they come!

This is an update to my 2022 review. Many large exterminator companies with national franchises…read moreknock on our door looking for work, but I'm sticking with Heights Pest Control b/c I know I can count on them for a quick response and thorough work. We had an ant infestation problem so I reached out to the company. Al responded right away (as always). They came out the next day to take care of the issue for us. We asked them to spray around the house as well, since we've been noticing spiders and house centipedes here and there. We paid using our credit card without any problems. I can attest that the gentleman who spoke about his experience with James in one of the past reviews was likely a result of an unfortunate misunderstanding - James came to service our house and he was a very friendly & pleasant Midwestern gentleman, we would work with him again any day of the week!

Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

Needed pest services and reached out on Yelp to 3 companies. 2 auto responded but Hoban messaged me…read moreto call them. I call right away and liked what I heard so they scheduled me right away. Monday they were here and sprayed with a 90 day guarantee. Yellow jackets tried to make another nest and they Hoban came back 5 days later and sprayed for free. The initial fee was 275 to spray around entire house for every bug, , WORTH IT ! Will use them every year now.

Knowledgeable and interested in helping us solve our problem. Came when he said he would. My…read morehusband was getting an unbelievable number of bug bites but we couldn't find the source. David and his partner looked thoroughly and also couldn't see anything but agreed it seemed suspicious for fleas or bedbugs. No high pressure sales here, but offered a spray treatment that might help if this was the problem. We were willing to try and it worked. The next day, David even called to say after he left he could feel the bugs in his truck and that made him even more sure it was fleas. Very happy to have some relief!!

Eric was great! He answered all my questions and ran to the store to get the traps I needed when he…read moredidn't have them on his truck.