Moved into a new house and called Matt about a beehive problem and there were out that day to take…read moreof the issue. Took them one try to get it totally taken care of. We had to call them again a week or two later because we found a mouse in our basement. Came out the next day, offered a no pressure sales approach and gave us a 90-day guarantee on the service we ordered. Would highly recommend!

Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

These 5 stars are not enough for this company. Because the owner is a kind man he again, without…read morecharge, sent someone over today to check. I thought i had heard mice again. Before i Contacted this company, i had 2 other companies come out to say they did nothing is not true. But it's one start Up from that. They put some crappy traps down. This company checked my entire house inside and back. I really can't stress enough they're honest stand by their word and beyond. I'm not use to having an honest and diligent company. Don't bother with another company. The-rates are so reasonable I'm stunned. Truly a pleasure to deal with. +10 AAAA

These guys are the best - prompt response; great outcome. I will always use this firm. Kudos to…read morethe owner.

Every two months we have Orkin come to our home to spray for tiny critters. I don't remember…read moreexactly when Orkin started coming here. Anyway, the technician's have been very nice and very professional. Scott Volney has been our technician for awhile now and has the qualities I have mentioned above. We haven't had any critter problems since Orkin has been on the job!!

I called to schedule a pest control assessment. I had completed a quote online. Unfortunately, I…read morewas unable to complete the scheduling online. I called and spoke with Becky first. Becky was nice. Becky confused me with the pricing which was different from the online pricing. The pricing was a 80 dollar different. I called back spoke with Carrie. Carrie stated she was a a Supervisor. Carrie gave me several different pricing. Carrie tone was unprofessional. I asked for a Supervisor. Carrie put me on hold for over twenty minutes before I hung up. Carrie stated, she was a Supervisor. However, she was unaware of the pricing. The people are rip offs!

I really needed an exterminator for our new home as there were creepy crawlers everywhere. The…read moregentleman who came was in full gear with mask and gloves and super knowledgeable and polite. They have a great package deal I recommend for those in need of exterminating services.

Great service! Great prices, don't use terminex, use these guys!read more

Their service has been excellent for several years at my home. Professional, courteous and very…read moreknowledgeable.

The exterminator showed up early the next day at the time promised. He effectively eliminated a…read morevery busy wasp nest in multiple places where the siding meets the chimney and the wasps were finding their way into the house. He inspected behind the siding to see where they were entering. The wasps were gone the next day. He also saw a football sized wasp hive in one of our trees and removed it. The man was very nice fellow. The total cost was very reasonable.

Oh, their service is amazing. A guy named Zech inspected what I initially thought was a mice…read moreproblem. He checked everything in the attic and then explained that it wasn't mice at all but squirrels or other wildlife around the eaves, fascia, and soffits. He was thorough and honest, unlike inspectors from other companies who tried to push the mice issue. The manager at Blackdog was also very kind and gave me a full refund since it turned out not to be a pest control problem--even though they had done a full inspection and set out poison and traps. I'll definitely use their service again for any future pest control needs.

The tech Walter came to inspect my house for possible infestation. He was calm cool and…read moreinformative. Very professional. I gathered his experience in pest control has made for him a secure job. Would recommend him to anyone he knows his stuff. If you see this. Thanks Walter!!!

My mom had a scratching noise on her second floor near the window pane. We thought it was a…read moresquirrel or something of a rodent! But we called and even the receptionist had a great guess! It was yellow jackets! They were so friendly and efficient and were fast acting! Fair and worth the call! Let the pros do it! Family owned and local!!!

From the owner: We are a locally owned and operated Veteran owned business located in Medina, OH…read more All of our techs are licensed and insured.

Express Pest Control services our neighborhood. They are family owned and they don't require a…read morecontract. They provided good communication from inquiry through service day. I had some yellow jackets and minor ant issues on one side of my house and have had no more issues or even noticing hornets since treatment. Service tech was friendly and informative. Paid with a card from my driveway on service day. Super easy process. Appreciate the great service from beg. to end. Will definitely use their services again.

We were referred by our lender for a pest inspection. They were very prompt and worked to meet our…read moretimeline. Mike was very thorough and went above and beyond explaining preventative measures in our house and barn and explaining previous issues that had been mitigated due to it being a late 1800's home. Most home inspectors seem to just collect your money and leave. Not the case with Express Pest Control, reasonably priced and knowledgable. We're in Amherst township.

We moved into our home about 3 weeks ago and realized I was being eaten alive by something at…read morenight. Our house is 170 years old so of course we thought there was something lurking beneath the floorboards. James Hurst came out to do a bed bug inspection for us (didn't find any!! Yay!), then offered to check around for fleas and termites as well! He even found the holes in our house where mice snuck in and gave us some sticky traps. Previously to James coming out, we had been no showed by Terminix 4 times (Reason for the 4 stars). James called me at about 10am today and said he would come between 3-5 and he showed up right at 4! His customer service was top notch and he was extremely friendly. He educated me on what things might look like if we had them, even showed me pictures from his work experience. I can sleep better at night! Thank you James!!

Long time overdue for this review. The technician who came to the home started a fire and didn't…read moreacknowledge this but rather we noticed a burn mark on an art print leaning against a ceramic fireplace. The switch to turn the fireplace was tapped but he still turned it on and didn't notice the art print had caught fire. When we returned to our home, all the doors were open to vent the smoke. The next time he came to home to treat for pests he acknowledged the damage. After practically begging him for his bosses phone number he gave it. Call thos number for 2 months without a single return call. The technician informed me the he not his boss had business cards. Don't ever use these people. They will damage your home and run. I still cant believe they did this.