Used this company the past few years, mediocre at best. Then it got worse today when they had an appointment between noon and 1 pm but no one showed up, I waited here another 30 minutes, hoping to hear from someone, total silence. Texted the guy, who said he "messed up the schedule," then proceeded to give ME attitude when he was 100% in the wrong. I called him to see what the issue was, he admitted he was wrong, but then said the appointment was actually scheduled for tomorrow (was anyone going to tell me that? Guess not) and then said he's "not interested in degradation" (apparently calling BS on his lame excuses counts as 'degradation') and finally said he "doesn't want to do the job anymore." So that's how you'll be treated if you call this company. I recommend you don't. read more

I have had this company out for mouse problems and also for ants. They are so thorough and yet very considerate of my green lifestyle and my pets. they guarantee their work and they made it clear if they need to come back a second time they will. When do we ever get this kind of excellent service anymore? I would recommend this company to anyone with pest control problems! read more

Clint, the owner of Robinhood, went above and beyond. When you hire him, you are getting someone who will do a professional job and care about you as a customer and a person. read more

When I called Robinhood looking for an estimate, I was stressed beyond reason. I had never dealt with any kind of pest beyond ants in my kitchen. Our home was a disaster, my husband and I were dealing with health issues and bed bugs were the last thing I needed. Diane answered the phone and was so kind, so understanding and so knowledgeable it was like being able to breathe after months with no air. She answered my questions and calmed me down. She assured me they could give me an estimate as soon as possible and work around our schedules. Clint arrived right on time while another business was finishing an estimate and it was very clear who the better man was! Instead of using scare tactics and misinformation, to say nothing about the exorbitant fee they quoted, Clint from Robinhood patiently explained what we were facing and how we needed to proceed. He is a very impressive young man. He went above and beyond for us at one of the hardest times we've ever gone through and he did it calmly, professionally and at a very reasonable cost. I can never thank them enough. I will always be grateful to Robinhood for their great service and the quality of their work and character. Annette M. read more

My mom lives in Fairview Park and is home- bound (for now). I live in Florida. We discovered she had a problem with bugs in the office area. I called Clint at Robinhood Solutions and the experience could not have been more comprehensive, seamless, professional and effective. Not only were they quickly responsive, Clint helped facilitate lodging for my mother, food delivered and did it all within less than 2 days. Beyond that, he went personally to the hotel to introduce himself to my mom the evening before he began work. (by the way...the pest are history) Highest recommendations for this company. Brenda M. read more

Started doing business with Robinhood this year and couldn't be happier. They are professional and thorough. We called them prior to our second scheduled appointment due to a few spiders and they came out immediately to take care of the issue. They notify you as to when they are coming for service and are very punctual. And we haven't had any insect issues since their follow-up treatment. We had done business with Hoban for over 20 years and they sold out to a large national chain. Once the sale was complete the new owners became unreliable as well as unprofessional. We decided to give Robinhood a try and we couldn't be happier. Anyone looking for a pest control service needs to look no further than Robinhood, you won't be disappointed. read more

Fantastic, honest, reliable. We had a carpenter any issue in our kitchen. Robinhood fit us as soon as they had a cancellation. The tech was professional and considerate of our family. He explained everything so we could understand. We highly recommend Robinhood. We ended up signing up for the annual service! read more

I cannot recommend enough!! Clint and team are always so great from scheduling over the phone to coming onsite. I used them urgently when I came across an in-ground yellow jacket nest in my backyard (and I have young toddlers and dogs). They took the time to review their product, as we use the backyard daily with kids. And now I continue to use them for routine care. They are reliable and communication is always great! read more

I have lived in an older house in Avon Lake for 34 years. Every once in a while we'll get ants, but they don't present too serious of a problem--until last night. Winged ants started dropping out of the bottom of a window sill in our dining room--it was disgusting. I had never contacted an exterminator until today. My first call went to a well-known national company. The gentleman who answered my call was nice enough, but he really pushed for me to sign up for a program in which they would keep coming out. I just wanted the ants gone now. The next local company listed was Robinhood Pest Solutions, so I called them. Clint answered and right away I noticed that he wasn't trying to push anything on me. He quoted me a price that was over $100 less than the national company's. He was at my house within two hours, explained what he was going to do, assured me that the "solution" was not going to be harmful to my family, and got to work right away. He attacked the problem I knew about (no indoor spraying) and then applied a solution around the foundation outside. Clint suspected a problem beneath the front door and when he sprayed there, the ants came flooding out. I recommend Clint at Robinhood Pest Solutions highly. He is very professional and helpful. **When I posted this, I was identified as being from Los Angeles. It should have been Avon Lake. I don't know why it did this. read more