I went to Aveda Vicara in El Segundo last week with really high hopes because I've always had great experiences with Aveda salons in the past. Unfortunately, this experience was incredibly disappointing. I showed the first stylist multiple reference photos of what I wanted, but she ended up adding a very dark root color to my already lightened hair, which was the complete opposite of the look I asked for. After expressing my concerns, the salon did have another stylist step in to help correct it, which I appreciated, although I waited nearly two hours in between. The second stylist made me feel much more comfortable and did improve the situation, but I still left unhappy with my hair overall. The correction consisted of using a color remover on the roots and applying toner to the rest of my hair, and I was charged $265 for it. At the end of the day, my hair looked better than what the first stylist did but still nowhere near what I originally asked for or envisioned. I'm leaving this review because I think communication and transparency are incredibly important, especially with color services. What upset me most was not just the outcome, but the way the situation was handled overall. I understand that corrections can take time and effort, but if I was going to be charged $265 for a corrective service after my hair was initially mishandled, that should have been clearly communicated to me beforehand. I truly wanted to love this salon and leave feeling taken care of, but unfortunately I left feeling disappointed, uncomfortable, and unhappy with the overall experience. read more

Omg what an experience I have been blessed with.... When I tell you Krista is the number one hairstylist I have ever had. I'm a well seasoned teenager and my beautician passed away over 20 years ago. I have Not found anyone else as perfect or better than, until a few days ago. Krista Thank You my hair is thick long curly wavy and all I ask for is a good wash and nice flat iron. Krista goes above and beyond with her gifted and talented hands. My hair is so beautiful and sleek so many comments and compliments. Thanks to Krista.... You are a diamond in the hair booth. I appreciate your patience your genuine love that you put into every client. Your wash technique is one like no other thank you again and again. I promise to be your new client where I wear my hair for you, however you feel the day I come in that's how much trust I have in you... one visit and you set the to e beautiful!!! Thank you Krista!!!! ‍ read more

I absolutely love Aveda, Keven is absolutely the best. He's so nice, and super good with my hair. I let my hair grow out in the winter and get it cut at the beginning and end of summer, and he always does a great job! My hair always feels so nice, and looks so good after an appointment. He does highlights super well too! I got my hair cut last week by Keven and yesterday I got it styled by Janelle for prom. It looked absolutely incredible, and she consistently checked in to make sure I liked how it looked, and that it was exactly what I wanted! I got my hair done at 12, prom was 7 to 11 and it did not budge, absolutely incredible read more

Aveda Vicara Salon - Hair Salons Near Me - El Segundo, California

Vicara Salon has become my go-to hair salon in SoCal which says a lot considering I spent YEARS only getting my hair cut when I went home to Buffalo, NY. As you can see in my previous review, I had finally taken the plunge and got a local trim after a friend recommended Vicara at The Point in Manhattan Beach and I guess a couple years later, I'm glad I did. The salon is clean, airy, and generally welcoming (depending who's working the front desk) but the free parking at The Point is a bonus in the South Bay. Every visit I've had has been good - from the shampoo to the cut to the blowout. I savor every second because, honestly, I still feel I am in and out a little too quickly for the price. They use Aveda products, which I love, and I've absolutely spent more money than planned on shampoo and conditioner while I'm there. Every stylist I've had has been good - skilled, friendly, and patient. I think I finally have a regular now, though I forgot her name, despite asking her 10,241,029 questions during my last visit. She answered every single one with patience and kindness. I'll definitely be back...though I still plan on getting my holiday trim in Buffalo :) read more

I absolutely love my hairstylist, Janelle! She completely transformed the way I see and style my hair. She doesn't just give a haircut, she teaches you how to shape your hair to fit your face and actually work with your natural texture. I've sent so many friends to her, and every single one has ended up switching from their previous hairstylist to Janelle permanently. She especially shines with curly hair and truly knows how to bring tired, damaged, or shapeless hair back to life. From face framing layers to full hair revivals, she somehow always nails it. You can tell she genuinely cares about her clients leaving confident and loving their hair. Finding a stylist this talented feels like discovering a hidden little treasure chest with scissors. read more

Paulina gave me the most beautiful haircut! I have thick, curly hair that I straighten most of the time. I showed her a video of a hairstyle that had curtain bangs and long layers. She did an amazing job making my hair easier to style and the layers are just perfect. I'm so happy with my new hairstyle! Thank you Paulina!!! read more

Nice Aveda salon in a convenient El Segundo location. Talented hair stylists and I love the Aveda experience.

I have so many issues with the woman at the front desk: 1. I called asking to book with a master or master 2, and got booked with the only senior stylist on the list at the time. 2. When I called back trying to change it, I got put on hold for like 5 - 10 mins at a time a couple times. If you've ever been here, you know the front desk is never that busy. 3. She then said that the stylist had been promoted to master, but the website hadn't been updated. I said I wanted someone listed as a master or above on the website, and her response was "Ok why don't you give me YOUR list since you're going by the website." I listed all the people that I would want to get an appointment with and she said no for each of them one by one. So none of them were available that day, but you still wanted me to read the entire list? 4. When I did finally get my haircut, the booking deposit wasn't applied to it. read more

I had an amazing experience with Janelle. I've struggled with taking care of and styling my hair for as long as I can remember. My hair is fine but wavy/curly, and whenever I tried to wear it natural, it would look frizzy/dry. For years, I avoided doing curly hair routines by constantly getting Brazilian blowouts and straightening my hair at home once they started to fade. Janelle made me feel so comfortable and was incredibly knowledgeable about wavy and curly hair textures. She took the time to assess the health of my hair, listen to my goals, and look through the pictures I provided to show what I wanted to achieve. Before we got started, she explained everything clearly so that I felt comfortable. She shared her knowledge and showed me how to properly care for and style my hair at home. I was so incredibly happy and grateful that I booked my appointment with her when I saw the end result. My hair feels healthy, looked beautiful after the appointment, and she brought out the curls/waves I've always wanted. I highly recommend going to her if you have wavy or curly hair. Thank you so much, Janelle! read more

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Went in for a blow out and toner. I came in with blonde/caramel highlights on my brunette base and said I would just want to slightly tone the warmth out. She said she understood but I should have known better as she was a new stylist. I left with hair COMPLETELY DARK LEVEL 5. Could not even see my highlights, my money piece almost looked green in sunlight. She said she wanted me to get my moneys worth and not do slightly. I was furious. Manager was not there, I didn't trust her to touch my hair again. I called later and left a message with the gentleman at the front desk for the manager to call me. He said she would and I NEVER got a call. I asked to speak to the stylist and he said he would talk to her - and came back on to say it washes out over 4-5 washes so just wash it. Unbelievable read more

Fantastic skills & service--now my go-to for any hair care. Irena is absolutely amazing!

I have a round face, with curly hair, that I have always worn straightened out because in my 54 years on this planet, I have never found a stylist who gave me the cut for my face and curls that I was happy with. Until today! I had a consult with Janelle, and I fell in love with her instantly. I made an appointment and had my cut today, I left feeling like a million dollars. What I loved the most with her was her approach to my hair. She worked with what she had, she didn't try to sell me an idea that wasn't mine, she didn't dream up her own version of what I should do with my hair, and she didn't once try to sell me a line of products to make my hair work. I wanted bangs, but as we got to that stage of the cut and she experienced my struggle with my hair, she advised against it, and let the idea of bangs slide. If you have curly hair, I highly recommend you go for a consult with her and see where it leads. read more

My mom and I were loyal customers for 10+ years, but will never return to Aveda Vicara Salon. Things started to go downhill after Victor, our beloved and talented stylist, passed away. Since then, my mom has seen and experienced the following: - horrible customer service - rude, pretentious employees - unfair billing practices - gaslighting - bullying - insensitivity - incompetence Shame on Aveda Vicara Salon for mistreating loyal clients while we were grieving. I hope Victor's other former clients have moved on to better salons, like we have. read more

Aveda Vicara Salon - Hair Salons Near Me - El Segundo, California

I got the worst haircut I've ever had at this place. The stylist thinned out my hair without asking me and she gave me the ugliest haircut I've ever seen. I was so sad, then she refused to fix it. And the color I had done was also not what I expected at all! This thought me a lesson to not stray from beauty beach lounge just because they could not take me in last minute. I guess it's why vicara has so much availability (because they suck and no one goes) vs the good salon that are always fully booked. They didn't offer a refund or to fix anything and the stylist was rude when I told her I didn't like it. read more

Each time I am so please with my cut. Tracy is always a pleasure and knows what is needed. The salon is clean and comfortable. There's music but not so loud you cannot hear and talk. read more

Aveda Vicara Salon - Hair Salons Near Me - El Segundo, California

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My daughter was referred to a stylist there for a particular haircut that the referent had. Additionally she took a photo of the style. She paid for cut and style and the stylist blew out her hair after the cut rather than styling it the way my daughter asked for. Instead she assured my daughter that once she washes it, she can add product and style it as the model in the photo. Why didn't she just style it as my daughter requested? Why blow it out? Now my daughter is upset and doubting if she got the right cut. read more

This is for salon ownership NOT the stylists. They have added a fee for using a credit card for their services without adding the option to pay via Venmo. It is tacky and shows they want to squeeze out as much money as possible from their customers. If you want to offer paying by cc, then the business should pay the fee. read more

Madison is amazing. She really listens and does what is best. I took a picture for her to see and have my hair cut as in the picture. It was a lot shorter then my hair, Madison recommended to cut 7 inches off instead and I love it. She suggested next I come in, if I want to cut it shorter then the 7 inches she will do it but I have to say it looks so good. Thank you Madison! read more

I was a bit nervous going to a new stylist but KEVIN does EVERYTHING well- cut color style - you name it - it's obvious he's been doing hair for a long time and is skilled. I will try to add pictures but whenever I find someone who REALLY LISTENS and then nails it- I'm super happy. I've got my new hairdresser and I am thrilled. read more

I'll start by saying I live in costal Virginia, but will genuinely fly across the country before I get my hair done by someone other than Susanna. It had been so hard to find somebody I feel listens to what I want and gives me consistent results, but she definitely has and is now stuck with me as a client forever. So cool and easy to chat with I'd really recommend her to anyone! read more

Excellent hair salon! They really gave me an amazing hair cut (didn't cut too much, just like I asked) and my hair was beautifully blow dried after and smelled amazing for 2 days!! read more

Susanna is my family's hair angel since my sister discovered her years ago. We all have different style preferences and tastes and she makes magic for each one of us. From balayage, to rainbow colors, pixies to lobs, perfect layers and curtain bangs, we all leave Susanna's chair with a confidence boost and the sudden urge to make plans to show off our new 'do. Everyone at Vicara is super personable and professional which makes for a comfy visit. Brb, going to book an appointment! read more

Susanna has been doing my hair for 10 years and she is the very best! Not only does she trim my bangs *perfectly* every time, but she is incredibly experienced with vibrant color and keeps my red looking bright and flawless. I love coming to see her and I'm so grateful I found her! read more

Susanna gives genuinely, hands down, the best service of any stylist I've ever been to. Not only was she able to fix my haircut after a bad experience at another salon, but has given me the exact cut and color I want every time I've been to her since. She is phenomenal and I look forward to getting my hair done by her every time!!! read more

Susanna is fantastic! She has cut and colored my hair for a long time now and it always turns out amazing! Would highly recommend her!

I've been going here a number of years to see Paulina. She is really great and understood my hair low maintenance hair goals. I appreciate they don't put on the hard sell for products and I always feel welcomed by the front desk staff. read more

I go here anytime I need a me time, the scalp massages are the best part, service can be a little pricey but they do to your hair what you ask for. I've went to get a trim twice and that's what I got, is not like other salons were you ask for a trim and end up with a 4 inch cut. 4 stars because last time they moved my appointment from 10:15 to 10:45 and I was notified 10 minutes before when I was already getting there read more

Aveda Vicara Salon - Hair Salons Near Me - El Segundo, California

Customer service is abhorrent!! I have been a customer for over 10 years and when I tried booking I was told I had to leave a deposit. I asked for them to check with a manager before I booked and was told that they couldn't hold the spot. I said that it was unfortunate to treat a long time customer this way... The woman then said she would hold the spot and would ask the manager to waive the fee since their card reader wasn't working. The next day at 6:27pm I received a call from a different woman whom was incredibly rude and she said they would charge or cancel the appointment. I told her to just cancel. Well, then she said she was going to charge because the appointment wasn't cancelled on time and that I was being rude and she wasn't going to speak to me any longer. OMG!!! The whole conversation was insane!!! Vicara was not accurate regarding their policy, they did not provide any service, they bullied, lied, and emotionally abused me and charged $50 for absolutely nothing. read more

I'm so disappointed to give this review! I went into the salon this weekend for a trim and asked the stylist to give me an undercut. She seemed uncertain so I asked a couple times whether that's something she's familiar with and know how to do. We even looked at pictures together so we were on the same page...and this is what I got. I couldn't see how uneven and utterly not an undercut it was until I got home and showed off to my roommate that I got to see what it really looked like back there. It's a shame too because the cut itself is cute! But like, this is so so bad. I had to shave it down at home to get things even. read more

Aveda Vicara Salon - Meant to be an undercut... - Hair Salons Near Me - El Segundo, California

Kevin is the best! Very knowledgeable on all types of hair regarding color and cut. He was professional and had great suggestions to get the color I wanted. The outcome exceeded my expectations. Thank you Kevin for your hair expertise! read more

Aveda Vicara Salon - Before and after cut/color by Kevin He's excellent - Hair Salons Near Me - El Segundo, California

I'm a curly haired girl and this review is for Janelle. I have fine, thinner curly hair that is extremely prone to frizz and after a brief stint with The Curly Girl Method book and some Deva Curl products, I went back to my old ways of dealing with my hair like it's straight, including getting my haircut by stylists who only know how to cut straight (wet) hair. After my last wonky hair cut, I said enough! I dragged my feet for almost 2 years, every now and again trying to find a curly hair stylist (let alone in South Bay!), finally catching a review on Yelp for Janelle at Vicara. Janelle did not disappoint! She retaught me how to take care of my hair in a more manageable way, she shared a bunch of products with me that I can try out that are travel sized so no more breaking the bank with products that don't work out, and she gave me such a beautiful cut!!! I've never had such a nice hair-type-appropriate cut before! Needless to say, I'll be back. Janelle is awesome. read more

I really needed my hair cut and a color correction. I'm so glad I went to see Ana at Aveda Vicara salon in El Segundo! Ana was able to do a fabulous color correction, giving me the hair color I wanted. A few months ago I had gone to a different salon in Manhattan Beach and the stylist colored my hair a terrible yellow-orange color, I was waiting until it grew out so that I could go get the color fixed. I was extremely happy with how Ana was able to expertly fix my hair color and style it very nicely! I am definitely going back and highly recommend Ana at Vicara. read more

Aveda Vicara Salon - Color, cut & style by Ana at Aveda Vicara Salon in El Segundo. - Hair Salons Near Me - El Segundo, California

Kevin is an absolute hair color genius! He is extremely talented, attentive, patient, kind, and professional. If you are looking to change/correct your color, look no further. Kevin provided practical feedback prior to starting my coloring process, took his time, was gentle/didn't damage my hair, and was very transparent the entire time. To provide some context, during quarantine I was desperate for some color (salons were closed) and ended up doing a self-dye-job (bad idea), which over time, turned into a not-so-lovely burnt orange/copper mess. I recently moved back to the area and didn't have a stylist, but Kevin happened to be available during my only free time. I decided to book with him (3/28/21) despite having never met him. He did, by far, the best hair rescue I could have ever hoped for. Thanks so much, Kevin!! I feel so much more confident now and can't wait to come back for my color touch-ups in the future! read more

Aveda Vicara Salon - Kevin's color, right - Hair Salons Near Me - El Segundo, California

Kevin is a hair magician! I have not had my hair bayalage in over 14 months but since getting fully vaccinated, I wanted to get it done again to treat myself. I didn't do anything to my hair during the pandemic other than two haircuts, as it grows pretty long and thick pretty quickly. First, a shoutout to the rest of the salon staff. Everything was extremely smooth from the check in process on- you're asked to wash your hands and then sit socially distanced in the waiting area. Everyone was super nice and welcoming! When the appointment started with Kevin he asked to see a picture of what I wanted and I showed him a picture from my last bayalage. He took one look and said he could make it better, so I trusted him and he did! Compared to what I remember of my last bayalage, Kevin seemed to be far more detailed, precise yet artistic in the way he approached it. The toner, wash and mini scalp massage was also a delightful treat. After everything was said and done, the last bonus was that I had my hair curled for the first time in probably over five years. I could not believe how it looked, and how much the new hair made me feel beautiful and confident for the rest of the day. Kevin was so sweet with answering my questions about hair curling and hair care too, you can tell he really takes pride in his craft and is an expert at it. Thank you so much Kevin and Vicara! I'll be back for my next bayalage. read more

Aveda Vicara Salon - Before! - Hair Salons Near Me - El Segundo, California

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This is no hate to the salon. If they try to book with you Irina.. RUN. AWAY. I went in as a new customer. My old salon too far. They booked me w Irina. Last hair dye was 6 months ago. I was a bit brassy w roots grown. I showed her the Pinterest inspo pic to bring my roots down, more cool toned and an ashy brown. She's doing my highlights and I noticed her bleaching to my roots and she said "o no the colors will melt to the brown" I said uhhh ok. Bleach and adding my base color. I saw my hair in the mirror and MAN I HAD HIGHLIGHTS TO MY ROOTS.. I just sat there quietly as she washed my hair. Move back to my seat. She finished drying and my hair was. So. Silver and Platinum blonde.. W strands of brown hair. She kept playing it off like no it's bc you're not used to ashy from brassy hair. NO. I said I wanted to bring my roots down and all the tones I wanted were brown. She went to curl my hair and blow drying w brush. She starts to curl and realizes oopsie it's not on. Turns it on and she's like "meh let's just burn your hair with even more heat w the blow dryer while that heats up". See the photos for yourselves. If she forgot the inspo pic, completely fine. But she didn't even bother to ask. She didn't even once say "okay it is way brighter.. let's fix it with xyz". It took me showing my rbf and saying it's too bright for her to take action. Not good client retention skill. But She did have kind courtesy of not charging me full price but we had to tone my hair twice after all the bleach and dye. Save yourself the tears and damage and book someone else. read more

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I wanted to get some balayage done, so I booked an appointment with Kevin, since he told me he had done balayage plenty of times. I showed him some pictures to show examples of colors I like. Throughout the process, Kevin was detail-oriented and focused. He kept his mask on the whole time, so I felt very safe even though I spent a few hours at the salon. He was friendly and I felt very relaxed. I personally think he made my hair look better than the pictures I showed him. This was the first time I got my hair dyed and Kevin was very informative and helpful with letting me know what kind of shampoo I should use to maintain the color and made suggestions for when I should come back for toning. I'm definitely coming back to Aveda Vicara salon and Kevin when new ideas for hair color come to mind. Kevin's work never ceases to amaze me. Nice to have a go-to salon for all my hair needs. read more

Aveda Vicara Salon - Balayage by Kevin - Hair Salons Near Me - El Segundo, California

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I decided I wanted to book a facial for my birthday weekend. Blair did not disappoint! I felt relaxed and comfortable. The front desk was warm and helpful when I walked into the salon. I booked a 30min facial. I really enjoyed my experience and Blair's professionalism. Great day! See you again ! read more

Aveda Vicara Salon - Hair Salons Near Me - El Segundo, California

I'm not much of a reviewer but after several years of seeing my incredible stylist, Susanna Holmes, I felt it was high time to give praise. This girl is a wizard. After years of color that wasn't just right, I called this salon (I like Aveda color) and asked for their best colorist. Et Voila! I got the uber-talented Susanna who took time and thought to come up with a winning formula for my hair. She is a consummate professional always asking if I am comfy, need water--you name it. And she is the master of the round brush, giving the best blow-outs that last a solid six days. Friendly, pleasant salon but I will be honest; I am here for Susanna. There is no better. read more

It's very hard to find stylists in LA who know how to cut curly hair properly - so I was so happy to come across Janelle Cardenas at Aveda Vicara. She specializes in curly hair and did an AMAZING job! She cut my hair dry (and best way to cut curly hair) and took her time to explain various techniques to keep my hair looking great. And the price point for the curly hair cut was the best I came across in LA! If you're looking for a great curly haircut I highly recommend Janelle Cardenas! read more

I've had my hair done a few times now by Susanna and each time it's exactly what I asked for! She listened to what I wanted, explained to me what was achievable and how. All in all a wonderful experience by far my favorite person to go to for hair. read more