Too expensive Called…read moreto set up routine pest control and they are twice the price of alternatives I could understand if they had a 5 star rating that there may be some better customer service, but not when they're sitting at 2 star

Inadequate annual inspection today with a 10:00-12:00 schedule that finally happened at 1:00. The…read moreinspection was very short and the technician did not use a flashlight or a mallet to test the floor trimwork. In addition not all rooms were checked. This was a minor inspection!!

Very professional, informative, reliable and effective service . Would recommend this business for…read moresure. Thank you so much for going above and beyond :-)

In today's world, you can't get people to call you back, and if they do call back, they don't show…read moreup when they promise to. If they do show up, they don't finish the job when they say they will. You end up calling them multiple times to finish what they started, and they never come back to complete the work. Trapline is the exception to that rule. I made contact with them, they showed up as promised, and did all the work they said they would. They got rid of some very destructive raccoons for me and repaired my soffits. They gave me a quote and a handshake, and they delivered on all of it in a very tight time schedule. I never had to call them back. They did the work they promised completely without any prompting from me. That is rare in this day and age. If you are in the Orlando area and have critters driving you crazy call Trapline and let them take care of it for you. You guys deserve the five stars, you earned it. I will post this review here, there, and everywhere--and by everywhere, I mean Facebook.

I sent a request for quote / availability through Yelp at 3:00am during a sleepless night of what…read moresounded like a large rodent scratching through my attic door. I got a response before 7am and someone was out by 11am. I was impressed by the quick response and showing up on time a couple days before the holiday. Nestor, the tech who came out was friendly, respecting of our home and in my mind conducted one of the most thorough and honest free estimates. We have a pest contract with another company and he suggested we reach out to them as well to see if they would handle, what we thought to be a raccoon as to not violate our contract. He went into the attic (helping me move boxes so we could get into the second attic entrance) and found that it was a rat caught in a trap and it happened to be right on top of our hallway attic entrance flopping around. I was able to call my pest control company and they removed the rat and rechecked entry points and helped seal other potential areas that Nestor pointed out to me during the inspection. I would not hesitate to call them in the future and have reached out regarding a treatment for the attic to neutralize the rat feces.

I can't say enough wonderful things about this company. I will forever use them for pest/rodent…read moreissues. They are a honest, caring, dedicated company. We called many places trying to get help with our squirrel problem. We didn't get calls back and when we did we were quoted outrageous dishonest prices. ABC Home made a in-person consultation with us immediately. Jimmy the representative was so kind and took Covid seriously. He easily identified all our open access points on our home and came up with a decisive plan to help us get rid of our squirrel problem without harming them. Their prices were honest. He even told me a little about their company and made me like them even more. We decided to go with this company and it was a great decision. He immediately got us scheduled as soon as he would with their guy Alex. He came out a few days later and he set up the one way exit and sealed all the holes. We had no squirrel problem within days. After the squirrels were gone he came back and sealed the holes for good. This price also included a one year warranty so I can rest assured. I really appreciate this company's service and will be sharing them with everyone.

came right away, explained everything, opened outlets and sprayed safely for my pets.read more

From the owner: With over 10 years of experience in the pest control industry, your one-stop solution for…read moreaffordable, reliable, and knowledgeable pest management. From residential to commercial spaces. Let us be your partner in Pest Prevention.

John has been servicing our property for some time now, and we appreciate the quality of the…read moreservices he consistently provides. He automatically brushes our eaves and windows as well as sprays on our large back patio, which is helpful b/c of the size and how much of the exterior it takes up. He is also friendly and timely for service appointments, which is helpful for personal scheduling. We have had to call for other technicians to come back for services. John consistently takes thorough care of our property on each visit.

We've worked with Rowland Pest a few times now for some ongoing termite issues and we couldn't be…read morehappier. Long story short: we made the switch after swarms at our house were getting more frequent and our previous pest control company that we had a termite bond with just wasn't cutting it. After the first visit, termite activity completely disappeared for over a year. As you may know, without tenting your home, you can't ever fully get rid of termites, especially living in the Colonialtown neighborhoods. The large majority of older homes deal with it in some capacity. Our last two visits have just been quick spot treatments because of the protection and treatment we got the first time. We only ever have 1 or 2 small sites of activity a year (no more swarmst though), which is a huge improvement from the last company we used. All in all, we're happy with the service and recommend them for termite bonds. Every employee that's serviced our home has been on time, professional, and easy to communicate with. Highly recommend.

It all started one night with some Very Loud Thumping in the attic. Poltergist? Unlikely. Raccoon?…read moreMost likely. Who ya gonna call? Well after some online research, these guys. We opted out of emergency weekend service and instead left the lights on.in the attic all weekend. They came and inspected and sure enough, a raccoon had been there and rats. They installed a one way trap for the raccoon, as I didn't want it euthanized, rat traps and duct tape to further verify what kind of critters were taking up residence and sealed off every possible entrance. I also decided to have them re-insulate the attic as said critters had pretty much torn it up, plus left unsanitary messes. They completed the job in one day and the attic looks great now! Plus the "eviction" had worked, as there was no fur on the tape (they checked several days in a row.)

I cannot recommend Critter Control based on my experience…read more I hired Critter Control for attic remediation, wildlife exclusion, and insulation replacement. Critter Control subcontracted the insulation work to Sun Insulation. The exclusion work was completed, but the insulation installation was canceled on the scheduled day due to the subcontractor's equipment failure. This left us without insulation during a Florida summer and forced us to scramble to find another company on the eve of a holiday weekend. We ultimately had to pay for a hotel because our home was not ready to occupy. What disappointed me most was not the equipment failure itself. Unexpected problems happen. It was how Critter Control handled the situation afterward. The owner never returned my calls.The insulation company's manager never returned my calls. The office staff repeatedly minimized the impact of the cancellation. I was told that because I had rescheduled an appointment weeks earlier, after a vendor that was scheduled to complete work that needed to be completed before the insulation could be replaced was delayed due to a car accident, that this situation was somehow my responsibility. The discussion repeatedly focused on how quickly the exclusion work had been completed while largely ignoring that the insulation portion of the project--the reason the house was uninhabitable--was never completed by their subcontractor. Critter Control eventually agreed to reimburse one hotel night, which I appreciate. However, they refused to remove or adjust the bundled warranty despite the fact that I no longer have confidence in using their company in the future. The office manager just kept repeating "You signed the estimate." When I said that I signed it in good faith that it came with at least a basic level of customer service, she simply kept repeating herself. Legally, she is correct. But it was certainly poor business practices. Throughout this process, even before things went wrong, I felt like I had to manage the project myself rather than having the company take ownership of the customer experience. Multiple phone calls went unreturned and the team at Critter Control did nothing to help facilitate communication with the subcontractor they chose. The biggest lesson I learned is that when you hire Critter Control, you are also depending on the performance of their subcontractors. If something goes wrong, don't assume you'll receive proactive communication or have easy access to company leadership. I sincerely hope others have a better experience than I did, but based on mine, I would not hire this company again.

I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

Requested spraying for cockroaches. Technician explained everything as he went along and was very…read morepleasant. That was yesterday, and today my kitchen is cockroach free. Ended up getting them when my elderly next door neighbor had his home treated and so they came to my house. Not very neighborly people on Saint Andrews Court!