아는 지인을 통해 소개받고 간곳 엄청 크고 넓고 환한 안경점 정말 깜짝 놀랐다. 직원들은 엄청 친절하고…read more안경테 또헌 엄청 많았다. 무엇을 골라야 할지 몰랐는데 친절한 직원들이 제게 딱 잘 어울리는 테를 골라주셨다. 검안을 해야되서 들어갔는데 한국 검안의 선생님 또한 너무 친절하시고 설명을 잘 해 주셨다.마지막 가격과 렌즈 또한 사장님께서 좋은 가격에 해 주셔서 대 만족이었다. 미국에서 이렇게 많은 안경테와 무엇보다 좋은안경을 이 가격에 할수 있다니 넘넘 감사한 하루였다.. 라팔마 안경점 사장님 정말 감사합니다. 대박나세요~~

amazing quick service. check eye very smoothly. a lot of glasses frame to chose from, very beautifu.read more

This is a return visit. Got glasses for me, my wife and son. Very satisfied with available…read moreselections and customer service I received. I was helped by Sungha who helped me with thorough explanations of all the options. He was patient and kind. Very happy with my purchase and will come back again!

High recommend for all your eye appointments! Super affordable pricing. They even have Hapa Kristin…read moreeye contacts in store!!

Friendly Eye Medical Group? There is nothing "Friendly" about this place. Let's start off with…read moretheir front desk staff and customer service. Overall? I chose to come to this place expecting professionalism and basic courtesy. Unfortunately, my experience with the front desk staff was the complete opposite. From the moment I interacted with them, the tone was dismissive and unnecessarily rude. Simple questions were met with short, irritated responses, and the overall attitude made it clear that patient concerns were not a priority. In a medical setting, where people may already feel vulnerable or stressed, courtesy matters. Respect matters. Professionalism matters. None of that was reflected in my interaction. First impressions are important, and this office left a very negative one. I hope management takes a serious look at how patients are being treated at the front desk. Based on my experience, I would not return.

My doctor is great but unfortunately the office customer service and manager are very rude and…read moreincompetent. It is very frustrating trying to communicate with the office on basic questions, information and trying to book an appointment. They need training on basic customer service etiquette and a cohesive consistent office steps on how to help their patients/customers in person and on the phone.

The actual doctors as La Palma Acuity are great! I've been coming here for 3 years and the doctors…read moreare good. But the admin and receptionist staff are so mean, abrupt, and dismissive. They all have a terrible attitude and treat you as though you're a pest. They don't even bother to make eye contact with you. Also, good luck ever trying to get a hold of them at their 714 and general 888 phone numbers. You LITERALLY call for 2 weeks straight daily at least 12 times every single day to connect with someone. And then it's just a foreign call center that relays your msgs to the respective Acuity office, which never gets back to you. I have to come here in person on my way to work to ask a simple question about scheduling. Finally, the wait times are atrocious! You will always have to wait a minimum of 1.5 hours to be seen. And that is WITH an appointment. So bring your iPad or homework because you'll be sitting and waiting at least 90 minutes to be seen.

What a busy busy Eye doctor's office!!! My appt time was…read more2:30 this afternoon. I waited almost 2 and half hours until I met my cataract specialist dr.Morgan Renner. She was so friendly. Experienced for cataract surgery. I almost lost my patience this afternoon due to the long long waiting time. However all the staff were so friendly and also, my hubby was so patient w me, I was able to wait about 3 hours. Dr. Renner was so attentive, my hubby asked many questions about cataract surgery, reasons, any other methods instead of surgery, and etc.....she answered us in details. Thank you. Dr. Renner! Thank God! My eye status was mild and not much progressed after 9 months. We were finally relaxed after she told us we can check every 6 months and I don't need the surgery. The medical building is located on the Walker and LA Palma street. Very easy to find the 4 story building, plenty of parking lots. Hopefully I won't wait too long for next appointment. To be honest, I got burned out after eye checkup blink, stay open wide, so many times in a row.

Dr. Ikeda is amazing and really down to earth. He's got great energy and addresses all my concernsread more

Dr. John Ikeda is the best optometrist ever! My family and I have been going here for as long as I…read morecan remember, and I'm in my 20s now. Despite yearly visits, he can somehow remember things I mention during short visits, which just goes to show how much care and effort he puts into his practice. Chatting with him is like chatting with a friend, and many others clearly feel the same way. With his work, he is very professional, thorough, and always precise. My eyesight may not be reliable but I know Dr. Ikeda always will be! Office is comfortable and old-fashioned. There's a small waiting room, and even a small kids area. They have a wide variety of glasses and sunglasses that range in affordability. Lots of different styles and shapes.

I needed a New pair of Progressive /Transition glasses ASAP!!! It's a small business which I…read moreLoved!!!!! The minute you walk thru the door you're acknowledged and greeted with a smile!!! I was helped by Margarita who's Personable, Friendly and Excellent taste in helping you pick the perfect pair of glasses!! I brought hubby with me and I ended up purchasing the First frame he picked!!! I went on Dec 27th (Sat) and was told with the Holidays it would take approximately 2 weeks!! I received a txt from them on Jan 2, 2026 my glasses were ready!! Picked them up on Monday Jan 5th and VERY HAPPY with them and will be returning for a single vision pair!!! BYE LENSCRAFTERS!!! Hello Advantage Eye-care!!!!!! If you want Top Notch customer service and glasses that look great, don't break your bank acct- GO HERE!!!!!! 5++++++++++ ‼

My Family and I have been going here for YEARS if not over a decade at this point. You walk on and…read moreyou know you're going to be greeted with a smile and a warm hello no matter how busy they are. The turn around is fast and they work with your insurance. The level of care is unmatched. Not to mention the individualized care.

excellent doctor and great staff comfort waiting room and…read moreclean clinic in generally. Short waiting time

Great doctor he takes his time examining you and he answers all your questions. Office staff are…read morevery courteous and friendly.

We have been coming here for years and have always had a great visit from the front office staff to…read morethe Dr. They always take care of us and make our visit one to remember. Our items are always ready when they say it will be and we pick it up and go on about our day. All the ladies are lovely and are doing a great job! Our visits are always efficient and productive! Looking forward to our next annual appointments. Keep up the great work!

As another review stated, they quoted a price, then raised it after the fact. (Here I naively…read morethought it was just me) The people at the reception desk are incompetent, snarky dolts. They also never give me the right rebate forms for my contacts - if they remember to give them at all. Anyhow, my last visit I had a quote for 2 years worth of contact lenses. (4 boxes) They ordered them. Then when I went to pick them up, they raised the price on all 4 boxes on me. I requested to speak to Dr. Hutter, who was less than 10 feet away. They said that they could have him call me when it was convenient for them. Then they gave me a "take it or leave" attitude with the lens price, and also for the hassle I'd have to go through to get what I ordered at the price I was quoted. I paid what they demanded and swore I'd never return.....and over 2 years later, I haven't. I got sick of their constant shortcomings and bullshit. My family always went here, so I did too. My mother Martha still goes there, but I'm never coming back. They pissed off a 30+ year customer for the last time. Now I get a better price on exams, lenses and none of the incompetence or attitude that they gave me. Go overcharge someone else, arrogant fuckers.