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    Avalar Austin Real Estate

    3.7 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Avalar Austin Real Estate

    Buyer's agent

    Listing agent

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    13 years ago

    The BEST Real estate brokerage in Austin, TX!

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    Mars Hill Realty Group - Mandy Forbis, Property Manager

    Mars Hill Realty Group

    (18 reviews)

    I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

    Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

    Scribe Residential Management

    Scribe Residential Management

    (14 reviews)

    Do NOT use this company if you want to maintain the integrity of your investment. We had the…read moreunfortunate experience of 11+ years with this company and are now dealing with $20K+ in repairs due to their lack of management. Properties are barely inspected when tenant's move out and never inspected during the lease. We were constantly requesting pictures of the property and updates on the condition of the property and only getting minimal information and blurry pictures causing damages to go unreimbursed to the owner. Licensed contractors were rarely used causing unsafe conditions for our tenants and we recently discovered overcharges on repairs by their "handymen". They are good about finding renters who consistently pay on time, but the damage to the property due to tenant's lack of basic maintenance required and the management company's refusal to check on the property occasionally during leases has been been very costly. EDITED: Emails to prove that costs were never the main determination on whether to do a repair. SAFETY and necessity were taken into consideration in addition to costs as well as the RECOMMENDATIONS of the management company. Only dealt with Greg if there were issues getting communication with our assigned account manager, which were CONSTANT (again-can prove in emails!).

    This company is the worst. Tristian actually hung up on me mid conversation. I requested to deal…read morewith someone other than them and they hung up. We haven't resided at the property for 6 months but since we were locked in a lease we maintained the bills and yard. We also left a bed and a some other personal property on site. On the last day of possession we attempted to enter the property but the deadbolts were locked and the garage door would not open so we were unable to enter the property to retrieve our things. We attempted to call them but were forwarded to a recently departed employees phone (who also was not happy with this company). The following day I emailed our point of contact Tristian and they responded not with grace or compassion but with sheer hate stating we'd have to pay for a re key and for extra days of possession. We noted that the trash cans were by the curb and that the deadbolts were locked. They denied moving the trash cans or locking the deadbolt. I was distraught because I hadn't been to the property but I know their agents were entering the property. (sidenote: they were entering the property without notifying us, I assume because we told them it wasn't our primary residence). When I called Tristian all I got in return was attitude. I requested to speak to a manager but they said I'd be directed back to them anyway and hung up on me. Which is insane. I've never hung up on a customer. I wouldn't expect to have a job if that was a practice I participated in. We finally gained access to the property on the 1st midday after having a panic attack about being charged for extra days of possession etc (with 0 help from the management company) I wholeheartedly expect them to find a way to take my entire deposit. Long story short - this company is trash. The house we rented turned out to be in a crime ridden area. If you are signing a lease here be warned.

    Avalar Austin Real Estate - realestatesvcs - Updated May 2026

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