Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

I drive by this place every day and never thought to bring my car in but now that I have gone I am…read moreglad I did. I brought in my 2014 CLA for an oil change and it was an overall great experience. I was able to schedule my appointment ahead of time and dropped off my car first thing in the morning. They helped me straight away and even offered a courtesy shuttle. They called me a couple hours later and my car was done. The prices are fair and it was good to know that they have specializations for most German cars. Overall great service and better prices than the dealerships.

Currently driving my Honda fit cross country and unfortunately had a run-in with a deer on the…read morehighway outside of Grand Rapids. Dave took it in and checked everything out, reattached the splashguard that was hanging off super quick - REALLY REALLY appreciated the speedy help and peace of mind!!!! Super grateful!!!

I have been having my Audi's serviced by Auto Emporium for over 30 years. Kent is a true artist on…read morediagnosing issues and repairing them fairly. I don't feel like I ever am getting taken advantage of. I always tell him, "You're not the cheapest guy in town, but you are the honest guy in town". Which is high praise in the repair world. Family owned business that really does a nice job with your car. Thanks AE.

another great experience with them. had an oil change, coolant leak and an odd engine noise…read moreaddressed and fixed. reliable service and reasonable pricing. thank you again!

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

My 1st experience with them was fantastic!! I will be back!! I have fantastic customer service and…read moretreated me like a person not a dumb woman. Thanks to them I will be cool this summer! They also stand by there work! Thank you for being an honest repair shop! Sincerely, Your new customer!!

I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

Great shop and people! They worked both on my Toyota Tacoma and Nissan versa, in a timely manner…read morewith clear estimates, reasonable pricing, & solid warranty using premium parts. I really appreciate the customer service of the front desk too!

Incredible group of people doing great work at honest prices. I was stranded by sudden loss of…read morepower steering and electrical charging around 4 pm on a weekday. They were covered up with work, but went the extra mile to locate parts, fix the problem, and get me back on the road before noon the next day. Recommend them without reservation. Competent, professional, trustworthy.

I'm grateful Ervine's was recommended to me and am glad I didn't go by the yelp rating. Google has…read moregreat reviews. I have a Toyota Rav-4 Hybrid and am relieved to know that the mechanics understand and are experts on these types of vehicles. I no longer have to take a gamble on an inexperienced auto-service or pay the high prices at a dealership where you cant be sure you're going to get proper Hybrid maintenance anyway. I also appreciate that the owners are trying to fight the big car companies for the right to repair. I'm tired of being squeezed for every cent I have when I already bought the product.

I want to thank Jenn, Megan and Steve for everything done in connection with the repairs to my…read morevehicle. It is never "fun" to take a car in for service and face the prospect of significant and/or expensive repairs (especially with a car that has 200,000 miles on it!), being without a vehicle and making decisions about what "needs" to be done now versus what can be done later. Everyone I worked with was pleasant, professional, and not only did they listen to my concerns, but they also gave solid, common sense, recommendations about how best to proceed. In addition, the fact they were able to provide me with a loaner vehicle was extremely helpful as I had a number of things to do that required transportation and I was able to accomplish all of them without any difficulty. I filled up the loaner's gas tank and got it washed which, as always seems to be the case, probably explained the 6" of snow fall that evening. The repairs resolved my issues, and it was a pleasure working with everyone at Ervine's. Perhaps the most meaningful thing I can say is that I will return to Ervine's to deal with some of the remaining issues that were identified.

Worst service ever! Continuously failed on promises to complete and they failed to communicate…read more Instead of admitting that he can't fix it and accept responsibility as the business owner, he blames his employees for the work not getting done. He has had the car for almost three years. We have tried to be understanding but enough is enough.

My number 1 place to take my vehicles. Always professional and courteous and prices are reasonable…read more They are also fair and truthful unlike Belle Tire who tries to always sell you things you don't need. Love this place and won't take my vehicles anywhere else.