My first experience at Leo and Ed's was as good as I could have hoped!…read more Rick was fantastic and made me feel like he has best interest in mind. Thanks

Always a good experience when visiting Leo and Eds Auto Service!…read more They are over the top helpful and knowledgeable, and very eager to get my vehicle in good condition. They set clear timeline expectations and seem to exceed them each time. Prices are very reasonable and on par with what I would expect. When I got new tires here they even offered picture comparisons next to my car of the colored text options in their professional inspection report online. Looking forward to the next auto service here!

If you need a car repair, look absolutely no further. I can not recommend 1 Stop Auto enough. I…read morehave had several issues with my car (it's an old model so it seems like there's always something!) and I have been thrilled with my experience each time I've gone in. The pricing is extremely reasonable, the service is high quality and timely, and the results are amazing. Everyone is extremely patient and helpful, and will take the time to explain things to you and walk you through your options. I think it's fantastic that they do free consultations, and this is not a place that will try to upsell you on anything. They actually told my dad how to replace his starter last summer so he wouldn't have to bring it in to them and spend more money than necessary! I've spoken to Nate quite a few times when I call about my car or receive a call about my car and he is awesome. So helpful and friendly, and great at communicating/keeping you updated on the status of your vehicle. The parking lot can be a bit intimidating at times because they do pack it very full, but don't let this discourage you from going in. Find a spot wherever you can and they will make it work! I cannot say enough good things about 1 Stop Auto, and my family and I will be going here for auto repairs as long as I live in Grand Rapids!

Excellent customer service. Nate is wonderful to work with and the prices of repairs are very…read morereasonable. He is very busy but is quick to respond and keep you updated on your repairs. There is very limited parking here and it creates somewhat of a challenge backing in or out of the repair shop however the team was helpful in pulling my car out. They take cash or card. There is a fee to use your card.

Small shop with a few lifts, very reasonable with their per hour price... does excellent work…read more.. markup is very reasonable... (if you could find it cheaper online, then do it yourself)... never had a problem with multiple different front end, rear end and suspension repairs on my different winter beaters... will send anyone and everyone who needs work done here.

Was able to get an appointment pretty quickly. Had rear brakes done. Quick and reasonable pricing…read more Friendly folks at the counter. Definitely will be a repeat customer

Excellent care, excellent service…read more My daughter takes her car to Jack because she knows she can trust him to treat her fairly and honestly. His work is first rate and his prices are fair. In this day and age, he is a rare and valuable find indeed.

It pains me to have to write this review, but I feel I would be remiss if I do not…read more I have been bringing my car to Jack's since 2017, with mostly positive experience. Aside from their archaic bookkeeping and scheduling method, these past few years of service have left me questioning. Let me start with the most recent issue. I brought my 2005 vehicle in for maintenance November 2024 and ended up with a considerable degree of rear tire/breaks/lines work amounting to almost $900. This past Wednesday (March 5, 2025), while driving to the east side of Michigan for a visit, I was almost to my destination when I heard a loud bang or pop and thought I lost a piece of my car; followed by loud piercing whistle and then the smell of burning rubber. I slowed and eased over off the road to find a flat rear passenger tire. Towed to Belle Tire to find out the entire back frame was rusted through. It jutted out and caused a rubbing against the tire, which finally blew. The gentleman who inspected the tire couldn't believe the outcome wasn't worse. When I mentioned the work back in November, he was shocked the condition of the frame did not alarm anyone and said they (Belle) could not, with good conscious, replace the tire to let me drive off when the outcome could be so very dangerous and not end well. Wouldn't you think that this degree of corrosion would have been noticeable back in November? Sadly, I will not be returning to Jack's for service on any future vehicles.

These guys are doing it right. Excellent customer service, knowledgeable mechanics, and great…read moreprices. I've been taking my vehicles here for years and every single time I leave knowing I was given the best deal around for quality work. Above all, these guys are honest. It's the only place I know of where they actually take the time to listen, explain, and find the best option for your situation. I trust what they tell me and have never been let down. It's good to see someone carrying on the tradition of integrity in West Michigan. Just a really good, down to earth shop.

Only place I'll take my car. Chris is easy to do business with and he does great work.read more

Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!

I've only been to CAS one time so factor that into your analysis. I thought I had a blown head…read moregasket but it turned out to be a blown seal on a radiator cap. So my emotional state went from a $2000 job (ugghhh!!!) to a $5 replacement cap (yeah, beer's on me tonight). CAS gave GREAT advice over the phone before I ever took the car into for an inspection. The service was quick (same day) as they ran pressure tests to confirm that it was truly nothing more than a broken cap seal. So the final bill was $60. I felt that I got honest, sincere advice from the mechanics and staff. Everything was explained clearly including my options for other attention the car might be needing. I am a "preventative maintenance" guy so this was right up my alley. I value reliability, not repair and I felt that CAS offered the same philosophy. I definitely will be going back to CAS giving them some additional opportunity to retain this 5 star rating.

Took my car there and didn't worry based on all the reviews. My car was making a noise at low…read morespeeds and when stopping. They got me in about a week after I called. They got the car "fixed" quickly which was great. However they claimed it was something loose with my parking break. I barely drove it down the road and noticed nothing was different. So I took it somewhere else and got it sorted. When they called they mentioned that the problem could be something else but that it wasn't. I took their advice. They didn't even bother to drive it around to check their work. So disappointed.

They found time to check on my car and discovered an issue with my tires that went completely…read moreunnoticed by Costco during an inspection, rotation, and balance. I was able to bring that knowledge to Costco and get the warranty for my tires honored. M & T saved me hundreds of dollars!

The best mechanic shop. I live right by this place and I take all my cars there for service and…read morerepair!