Recently, we bought a new home and have had a number of contractors over for various repairs and…read moreupgrades. One of the upgrades required was a new furnace as the original one was on its last leg. I called for 3 different estimates and received offers from 2 companies, including Betlem. From the very beginning, it was obvious that Craig from Betlem knew and understood HVAC. Not only was he knowledgeable but he took the time to explain in detail what I needed and why. I had numerous questions, all of which he answered. He spent a good hour at my house walking me through the various options available. It took me only a few minutes to decide to go with Betlem based on Craig's vast knowledge and customer service. On installation day, Betlem showed up on time and did everything they said they were going to do (Installed furnace, installed new thermostat, extended the exhaust piping, installed a new pump for the whole house humidifier, etc.) When I examined the work it looked clean and professional. After a few hours, I noticed that some of the pvc work was leaking. I called Craig and he sent over a service team the next day. The piping simply needed some additional glue to secure the fittings. While Aaron was here, he also setup the system so the furnace would turn off if the pump ever failed. He could have charged me for this because it wasn't in the contract and never came up but he did it free of charge. If you want a professional job with a company that understands customer service, you've found the right place. Thank you to Craig, Gordon, Dave and Aaron for installing our new Lennox furnace. We couldn't be happier and we will be Betlem customers for life.

Just had Betlem install a new furnace, wonderful business to work with. Right from my first contact…read morewith Jeff, who worked up the estimate, he was very pleasant, and knew what he was talking about. The Man, Adam, that installed the furnace was wonderful, friendly, respectful, of me and my home. he was fast and efficient, and did an awesome job. Very happy and satisfied with Betlem and their staff.

I have been using IJN's services for a few years now and have had nothing but amazingly positive…read moreexperiences. I first hired him to trouble-shoot and ultimate replace my furnace when it died in the dead of winter. He saved us! Since then we have used his services for annual maintenance and repairs. I have recommended him to several friends and family members and all have reported positive experiences as well.

If there were a negative or -5 rating, this guy posing as an electrician and HVAC contractor would…read moredeserve it. He purposefully does not itemize invoices and then does not deliver on previously agreed upon work, that he has been paid for. Incompetent and half-ass finishes his work. Beware!

We had AirQuip install a very expensive system a little over 2 year ago. We were very satisfied…read morewith the service provided at the time. Today. 2 1/2 years later we awoke without heat. The office scheduler- Lindsay- did provide us with same day service- very welcome on this cold day. However her phone service was somewhat snappish/ surly & rude rather than reassuring that service was scheduled. BTW- our service did arrive mid-afternoon & repairs were made. Hoping for a warmer night For this highly acknowledged HVAC company I would hope their first point customer service personnel would be better trained and more personable!

The service people were knowledgeable and got right to work. One of the calls pertained to my…read morefurnace which had two bats inside. The poor person had to extract the macerated bats and clean the fan. No complaint while doing so. When my ac broke down in July 2025 they were the only hvac business who could arrive in a reasonable amount of time. Others had quoted a week to ten days. Give them a call!

We made calls to multiple services, not only did Dalton reply promptly but they immediately…read morerecognized the model of our furnace, they found the issue after a short while and got the heat running while they made a trip to get the needed part. They explained everything so I could understaned, a tripped resistor, and things I could do going forward to make the furnace run more dependably. Very friendly, they took the extra step of making recommendations and suggestions so the furnace didn't have to work as hard. Darron Dalton and his tech Steve really did a great job, thank you both!

I can't recommend this company enough. Family run, respectful and fair prices. No surprises…read more They were very professional installing my furnace 5.5 years ago and had great ideas for the installation in an old house. Furnace has run beautifully and my heat bills were lowered considerably. When I scheduled the maintenance call, their scheduling was timely, they were prompt, professional and friendly. Did a great job. Why did I wait 5.5 years before I called for an "annual" check-up? Well, 20+ years ago, an entirely different company ripped me off. It was obvious, but what are ya gonna do when it's 20° outside? So I was definitely nervous, once bit, twice shy. But I read some of Dalton Heating reviews online and the consistently great reviews convinced me that I could trust this company to treat me fairly. They did. Again, highly recommend.

Does not complete requested work, was very aggressive, would not recommend. Became irate when…read moretalking in kitchen about fan installed that he claims doesn't ever need to shut off. Old fan had on off switch. Furnace was acting up which was initially the reason being called, he very aggressively yelling said amount of time left on the warranty. Not very good business owner or at customer service.

A friend recommended Always Safe Heating & Appliance Repair. She's always dealt with the owner, and…read moreI liked the idea of supporting a small business and interacting with the same person - not various techs of a larger size company. Marty seemed a nice enough guy. Made a few comments that made me realize we don't share similar political philosophies, but, no big deal. It's a large world, and we can all get along if we try, right? Recently it seemed that my furnace was misbehaving, (short cycling) so I looked online to see if I could pinpoint the problem. I found the thermostat manual and tried a few things, pushed a few buttons. A day or so later I felt I had not helped the issue, so I called Marty. I explained that I'd like him to check the thermostat to make certain I had not altered something making my furnace not operate correctly. He asked me a few questions, and thought he could fix it over the phone. I told him I would feel less anxious if he came and took a loot at it. He arrived and chastised me for altering the thermostat, which obviously made me feel uncomfortable. I work with the public, people do stupid stuff all the time. As a professional, you have your own inner monologue about, smile, and hand them a bill. I apologized and asked him a few questions about the cycling and heat swings. At this point, he actually became irate and raised his voice: "It pisses me off that I have to be here because you were messing around with your thermostat, and if you mess with it again, I'm not coming back to fix it." I was shocked. To be honest, I actually felt a wave of anxiety sweep over me. I The following day our furnace was acting worse. I woke up and the house was ten degrees warmer than the thermostat was set. Did I call ASH? Not in your life.

We had 2 splits installed and couldn't be happier with the experience. The system works great and…read morehas made a huge difference in our home's comfort. The team was professional, knowledgeable, and took the time to answer all of our questions throughout the process. Everything was installed efficiently and with attention to detail. It's clear they know what they're doing. Highly recommend to anyone considering splits or HVAC work!

I can't say enough about frank & frank. They r a wonderful company And they always do a wonderful…read morejob. Carlos was here today to do maintenance on my ac and furnace and he was so thorough with everything and just such a nice person.

We have used United on several occasions, they are there when they say, complete the job correctly,…read moreand their staff is friendly and communicative. I would highly recommend!

I love this company. Have been a customer for many years and they have always been there for me. My…read morefurnace decided to stop working Thanksgiving day (of course on a holiday) and United Heating came through, as usual. My furnace was fixed by 10:30 this morning. The earliest that another company (only other one I could get ahold of) could come to fix it was Monday. Thank you Rick and Chris, you are my heroes today. I have and will continue to recommend United Heating to everyone. Holly P.

Dustin was referred to us from another well-known HVAC company in the area that didn't work on the…read morebrand of gas fireplace we have in our house. My wife and I are extremely pleased with Dustin's thoroughness of pinpointing the multiple gas leaks in our fireplace and the solutions he offered to address all of the issues. Dustin is extremely knowledgeable, friendly, and was great to talk with about other things besides the fireplace. He is building a highly reputable business while juggling the responsibilities of having a young family. I highly recommend Dustin for all of your HVAC needs - you'll be glad you called him! Jim S. Webster, NY

This is an update to a review I wrote about a year ago, Initially Dustin was not timely in getting…read moreback to me with a quote (he later explain why). Totally understood. I reached out again this year however, we were not able to come to a meeting of the minds for my project. Dustin was very informative and very personable. I wish him the best with his business. However can't give 5 stars because the project did not move forward so I have nothing to base five stars on.