The employee seemed confused as to why a female was in there.. also seemed kinda clueless. The…read moreolder gentleman was very nice though. The manager on duty on 8/24/23 at 11:00AM didn't want to return the part that the employee said I could return if it didn't work. Very dissatisfied. If you need anything go to car quest! They did it no problem because I had to go to two different locations to get the two parts.

The staff at this place is what makes it an outstanding parts store. I was looking for radiator…read morecoolant and two other stores were out. I stopped here last because it is a little farther trip but found out it was worth it. I was greeted by a service tech and he led me to the display and even helped select the proper type for my truck. He had some advice on another problem that helped to solve it. This is not the first time this store has offered advice that ended up saving me a few bucks and these days that adds up. Great store. I won't waste my time stopping at the other places next time I need parts.

Call ahead and they will tell you if they have what you need. Wear your work boots, grab your girl,…read moreand head on in for a great cheap date- a scavenger hunt! When you arrive, you can ask for directions to the part or get one of the guys to take you, but wandering through the boneyard is more fun. You and your lady can reminisce about backseats or radios as you wander down memory lane. And if you're looking for a small part, it might be free.

We called, and they had the part we needed. They held it for us. It could have been a 5 star, but…read morethere wasn't much organization in how things or kept or how employees interacted with customers.

Rude, snarky and unhelpful. Was very clear what we wanted, before driving an hour to their shop…read more The service man would not even acknowledge our presence. Went to get the manager Joe. He had no good ideas and acted like we were wasting his time, despite being told "the schedule was wide open," and they could help over the phone. Joe seems to have forgotten that we drove two hours ($75 in gas) for nothing - thanks for wasting our time. We don't know how they stay in business like this.

The lady working there has a bad attitude and is VERY RUDE Both on the phone and in person. She…read moreis not friendly at all you can tell she hates being at work. She does not know anything About Trailers I will buy my Dump Trailers somewhere else As I try to spend money before the year end.

Great communication while car was being repaired. They explained the issue and provided options…read more They did excellent work.

My daughter brought her car into the garage for a muffler issue. She made an appointment for the…read moremorning, and they had her in and out in just an hour. Quick professional service, will definatley be bringing the car back for some routine maint. that needs to be performed. Finally, we found a mechanic in Winchester, that is honest, and upfront. Such a rare find these days. Highly recommend Tony's, and thank you for helping my daughter get her car back on the road.

I have been a customer for over 20 years. Newer salesman Shawn has almost zero knowledge of…read morevehicles and engines. My 12yr old knows more then this guy. I'm not sure where the company found this guy but I would like to suggest you send him back. I have never had any problems with any other employees of this store as they are actually very knowledgeable.

Check engine light came on in my car while traveling...nice guy came out to my car and plugged in…read morehis machine to tell me the problem. Very nice, very helpful, and went out of his way to wish me well on my trip. Highly recommend!

I'll never come here again for an oil change. Some amateur left the cap off of the oil reservoir…read moreand splattered oil ALL over the engine. I JUST purchased my car the day before with the little savings I had. They have, however offered to pay $250 to have my engine professionally cleaned elsewhere which I'm very grateful for. I understand people make mistakes and have off days. The manager of the store (not the auto center, he was actually very nice), that was on duty honestly made me cry, because I asked a simple question and she responded with a very rude tone. I have been extremely stressed, searching for the most trustworthy place to wash my engine properly for the last 2 weeks. I have FINALLY found someone I trust to clean my engine properly. I plan on calling them yet again tomorrow to establish repayment for the engine detailing that I am scheduling tomorrow. We'll see how this goes. If they stick to their word and actually reimburse me the money I pay to get my engine detailed, then I may change my tone about this place.

Called before we left home, Drove an hour to get to the auto center to get 2 new tires, by 6 as per…read moretheir rules-get there in time and they tell us they are "overbooked"-A bunch of BS-every time we try to use the auto service they have a bunch of BS why they can't do the job.bought the tires and am taking them to someone else to put on. If I Didn't need the tires I wouldn't of bought them there either

Even by 7-11 standards this place is bad. Disorganized, not stocked and cashiers having little chat…read moreinstead of taking care of customers.

We stopped at this 7-eleven for gas and coffee. While I was there I used the restroom and it was…read morebeyond disgusting I wouldn't even wash my hands because I didn't want to touch anything. I thought, as I walked out the door behind one of the ladies that worked there, that maybe instead of taking this cigarette break, you grab some disinfectant and start scrubbing the bathroom.

AutoZone Stephens City Review: Purchased a Duralast Battery BCI Group Size 24F, 600 CCA, 24F-DL for…read moremy 2016 Toyota Tacoma after my original battery (likely Johnson Controls) lasted an impressive 9.5 years from Nov 2015 until May 1, 2025. Staff at AutoZone in Stephens City (Store #4918) were quick and efficient, installing the new battery in about 15 minutes. In and out with no hassle. Great service, solid product. Highly recommend!

Needed a part for my van. Guy working the counter was helpful and friendly. No issues at all…read more Thanks and my van is up and running.

Top notch customer service and appreciation. If you are in the market for a John Deere tractor then…read morethis is the place to go. Bought myself a new 2720 for xmas to work my acreage and I have been extremely impressed, both with the equipment and the service I received and continue to receive (was just in there today for a couple of bits 'n bobs). They are willing to make a deal to get your business, if you are looking for a tractor or ride-on mower they you owe it to yourself to go talk to these guys before you make a decision. I bleed green and am biased to John Deere, but seriously, these guys are great, give them a try before you buy a junk rider at the big box stores. You get what you pay for!!!