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3 years ago
JD was very knowledgeable and helpful in getting all the parts I needed to get my truck up and running again.
2031 W Gentry Pkwy
Tyler, TX 75702
(903) 593-8002
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https://www.autozone.com/locations/tx/tyler/2031-w-gentry-pkwy.html
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Rush Truck Centers - Tyler
LonestarJim59 J. said: I needed 1/4" Air-line Parts for my Motorhome, something you… read more
Brakes Plus
David B. said: I took my older pick up in to get the A/C working again. The south… read more
Hanks Frame & Wheel
When it comes to alignment, brakes, and suspension, Hanks Frame and Wheel Service is… read more
People searched for Auto Parts & Supplies 342 times last month within 15 miles of this business.
ABC Auto Parts
(3 reviews)
Customer service from Mark was above and beyond. This man found an obscure deep cycle battery with…read moreease. He could have very easily shrugged his shoulders and said we don't carry that. Instead he worked the computer and made a call. Had it delivered the next morning. I cannot overstate how he saved my entire trip going west. His tenacious drive to help me out as a pass through customer in Tyler should be recognized by people above my pay grade. Outstanding work.
Came in here and the service was decent enough. Employees were polite and helped me fix the routine…read moreissue with my car. Prices seemed among the going rate and no big complaints overall here.
AutoZone
(13 reviews)
I called prior and 'Matt' told me there was some salt still available and was there 5 mins later…read more Matt was outside helping a customer w/ their engine. When I walked in the store to 'Luis' at the computer.. I told him thats all I wanted. Luis continued to mess w/ whatever it was he was on the computer rather than ringing me up to get me in and out. I waited for a few to him making no action and then the store phone rang... He said nothing to me and took action to prioritize the phone call/proceeded to help them over me patiently waiting, over me who was ready to check out. I left due to the clear a blatant disrespect/unprofessionalism. Easy situation but handled extremely poorly with no professionalism whatsoever. AZ PLEASE DO BETTER PLEASE!!! THIS STORE ALWAYS HAS VERY POOR HELP ALMOST ALWAYS! Luis should be NOT be handling customer service as he can't simply communicate or stay on task for a one item PAYING customer. I went to your Beckham location and was helped immediately and in the store less than 2 minutes.
Man don't buy no burger from autozone that shit fucked my stomach up and worst of all he had oily…read morehands
Walmart Auto Care Centers
(2 reviews)
My husband went in to get two tires replaced and his sensors were working just fine. He knew the…read moreexact tire pressure before he went to them. Then the guy took his car and checked his tires and said that there front two sensors are broken and he had to pay to fix them. They were working just fine. My husband told him that they were working just fine and was upset about it, he told him he doesn't want his tires fixed anymore. The guy said he would try to reset them and he came back and said now all four are broken and they would at least cost $30 to fix. He didn't seem to care about it and basically had a "too bad, too sad" attitude. This is so sad that Walmart has employees that try to take advantage of their customers. My husband will never return to Walmart for any auto services after this incident. No tires changed and also broken sensors.
Purchased a battery on Sept 18, 2020 and my car died on Oct. 17, 2020. Went on Sept. 19th to get a…read morenew battery and was told that the car needed to be stopped to test the battery but they didn't have anyway to give me a boost. WTF? You sell batteries, jumping cables and chargers but y'all can't give me boost. And you also got my $165.12. Never again. I will pay the extra money for better service at any auto part store.
O'Reilly Auto Parts
(4 reviews)
I entered the store, asked for a part. I was greeted by Lucas, cheerful, alert and helpful. I was…read moreinformed that the part was not available. I was able to order the part. It arrived as scheduled the next morning. I received the part this afternoon, from Kyle. I got the part home. I had been given the wrong part number by the US distributor. I contacted O'reilly, was able to order the correct part and was informed I would be able to return the incorrect parts. The problem was not from this very nice, local store. Lucas, Kyle and the other staff members in the store were very helpful and I recommend them highly. If I were hiring, I would try to hire these young men. I will look forward to seeing them tomorrow (when my correct parts are supposed to be there. Thank You, O'Reilly's Jimmy
I hadn't needed to come to this store in a long time. The assistant manager, a man named Tracy, was…read moreso very helpful to me today! My passenger side headlight was out and he did not just look in the computer and sell me a bulb! No! He listened to me when I said I felt it was a bulb that did both high & low beams! He laid down the bulb he already had in hand to sell me and said,"let's go see..."! We walked out to the car, opened it up & took out the bulb. Not only did He go back and find the right bulb for my car, but he installed it and made sure it worked before letting me leave! He was so polite, professional and kind. NOW THAT IS GREAT SERVICE!
Tyler Truck Accessories
Quality work at this business. I will use them again to spray in a bedliner. I will check elsewhere…read morefor hitch work. They are a little bit expensive.
I went to Tyler Truck Accessories this morning to get a bed cover for my truck. I was very…read moreimpressed with Mr. John Hendrix and his staff. They were very knowledgeable and informative when telling me about the bed cover and installation. I had taken my husbands truck to them the day before to get his windows tinted. He was very pleased with the finished product. Thank you again for your service. Lisa T.
Billy was excellent, he installed the battery in my daughter's car. Very enthusiastic about his…read morejob and sales. Did great work
Hi, I'm a give a big shout out to employ manager at this…read more Hi, I'm a give a big shout-out to the employment manager at this store they are always on point. So helpful. Love them.
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Kenneth and daniel (or David, not sure) were great! Helped me out and quickly + pointed me in the…read moreright direction for what I needed.
I was struggling to get some parts replaced but I ended up having to do it myself. While at this…read morelocation, 3 people who were on shift, helped me out with the tools I needed to get this done. All 3 were very friendly and went out of their way to assist as best they could. I wish I could remember all 3 of their names but they know who they are. I couldn't have gotten this job done without them. Thanks so much from the lady with the Nitro.
This is the place! The impeccable customer service from Jacob and friendly environment was…read moreoutstanding! Vanya did our walk through and was very knowledgeable and helpful.
Very friendly and courteous salesman! Go see Randy and get your new home on wheels. Great selection!read more
Derek is a very knowledgeable and skilled mechanic he helped me restore and fix a 1957 Chevy Bel…read moreAir by reading the old manual He's courteous communicates well and is always on time! His most recent repair on my vehicle was on a 2016 WRX He removed and cleaned Some sensors on my car and cleared the codes which fixed the issue sometimes you don't always need new parts! DB motors continues to be my go to whenever I have an issue thank you Derek for all your hard work and all that you do! 5
TOP-TIER SERVICE - DEEJAY MILLER IS THE REAL DEAL!…read more I've had several vehicles towed over the years, and I can confidently say Deejay Miller with Hanks Towing & Recovery is hands down the best tow truck driver I've ever worked with--no question about it. From the moment she arrives, you can tell she takes pride in her work. She's professional, dependable, and goes above and beyond every single time to make sure the job is done right. I've used her services multiple times, and every experience has been smooth, on time, and completely stress-free. Her communication is excellent, her response time is on point, and she handles your vehicle with care and respect like it's her own. That kind of service is rare these days. I'll be honest--I was surprised the first time I saw her step out of the truck, because you don't often see women in this field. But after watching her work, it became clear real quick--she's not just good, she's elite. Skilled, confident, and fully in control of her craft. If you're looking for someone reliable, respectful, and truly dedicated, Deejay Miller is the one you want to call. She's earned my trust, and I'll continue doing business with her anytime I need towing services. Keep shining and setting the bar high--your work speaks for itself!
Chuck gave me quality service yesterday. He was there in half the time that I was told to wait. He…read moregave me a concierge ride to a car rental company and took good care of me the whole way. It was a very enjoyable trip and I would request Chuck if I ever needed roadside service again.
Lance was super helpful and patient with me! I always depend on Chandler O'Riley's and they are…read moreconsistent with knowledge and patience As an over 60 woman - it means a lot t
I'm an O.W.L. - I know nothing about cars. I'm so glad Justin and this crew are in Chandler! They…read moreare so polite and helpful. I don't stress out now - I roll up to o'Reilly Auto Parts in Chandler!
Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more
Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.
Fantastic! Honest as the day is long. I took my Escape in for the parking/ brake light on the dash…read morestaying on. I expected a bunch of nonsense about this and that. All it was is the parking brake petal not coming up all the way. And they didn't even charge me!!! They did however give me some recommendations for a few minor issues, I'll be going back for sure!!! Matt C
Diagnosed my car quickly, I could see they tested it thoroughly. Didn't feel ripped off on labor it…read morewas pretty reasonable, every interaction went well, my car drives better than ever.
A trucker recommended them to us due to an issue with our Allison push pad transmission. Motor…read moreCoach would not go into gear, and pad was blank. They recommended two places, the other shop, who eventually repaired the issue, didn't call us back. Until I called begging after being deserted by Rush. So first, the first guy arrived without the proper plug-in for testing. Based on a guess, he sent the TCM, transmission control module, out to be repaired. This was after he borrowed a pad and tried it. It was not the TCM. That company cleared the code and sent it back. This took two weeks. Next, they tried another pad. Each time, I had given them the trouble shooting guide to determine the issue. The 2nd man they sent went through half of the guide and determined it was wiring. He was directed to borrow a 2nd pad and try it, then take it back. He had said he was being sent somewhere else where the next day. He left everything unwrapped and disconnected. We didn't realize no one was coming back until I received a call to pay the bill by entering my credit card into a website. No bill, no explanation of what was done, nothing!! Not only did they not take correct actions to determine the issue, but when they couldn't, they just threw their hands up and gave up without
I needed 1/4" Air-line Parts for my Motorhome, something you would think a Large RV Dealer would…read morehave on hand but they don't seem to have. Anyway I found myself trying to locate two Tee-Unions that needed today, but most of the Truck Parts Dealers in Tyler all closed at 5:pm or earlier. I found Rush Truck Center in Tyler, TX to open until 7:30 and it was on my way out of town. What I found was the "Shop" is open until 7:30 but "Parts" closes at 6:PM normally. I said "normally", as pulled into their parking lot Chris was locking the door and heading out. I called out to him that I was need of a couple connectors, he turned around opened the door and told me to come in. He opened the parts department to a non-commercial truck owner, a guy with a small motorhome that needed a couple of inexpensive parts. It's hard these days to find someone that will do the right thing let alone a business with employees willing to help you out. Thank you!!
I took my 2021 GMC Canyon 2.8L diesel truck with 48k miles on it into Robertsons Automotive on…read moreMonday, 8/5/24. I spoke with Zach who told me they could run a complete diesel diagnosis on the truck for $370. I agreec and they proceeded to perform the diagnostic review of my vehicle. Zach contacted me and said that the diagnosis warranted replacing the fuel rail on the vehicle for which he quoted a price of approximately $2300 to do so. Trusting his diagnosis and agreeing to spend the money to repair the vehicle, I agreed to the repair. However, after replacing the fuel rail, Zach proceeds to tell me that the diagnostics were faulty due to no fault of Robertsons automotive but rather due to the fault of GMC not providing better information for them to use during diagnosis. Zach told me that I was going to have to pay for the fuel rail even though the vehicle did not need a new fuel rail. Zach also said they were going to move on and go to the next step the diagnostics said the vehicle needed which was a high-pressure fuel pump. When I questioned Zach about the cost involved for replacing the fuel rail and told him I could not pay for that if it was not what was required to fix the vehicle, he then said that he would see what he could do "to help me out " financially. Zach next told me that he was going to make a decision in his manager's absence to credit the labor charges for installing the inecessary fuel rail leaving me owing Robertsons appx $1100. I then got online and started looking at the GMC 5yr/60k mile powertrain warranty which specifically said it covered the fuel pump. I them spoke to Zach and informed him of this warranty information and he acted like he knew nothing about it and said that I should verify it with GMC by calling the dealership and giving them the Vin number and the mileage on the vehicle. I called Hall GMC Buick on the Loop in Tyler, Texas who verified that the fuel pump would be covered under the powertrain warranty. If I had not found the warranty information and brought it up to Zach, I am 100% confident that Zach would have gone ahead and sold me a repair for a high-pressure fuel pump for the amount of appx $4000. I ended up paying Robertsons automotive the $370 for the faulty/incorrect diagnostics and another $700 or so for the fuel rail that the vehicle did not need. I subsequently was told by Hall GMC Buick that the fuel rail Robertsons has unnecessarily replaced was ALSO covered under the GMC powertrain warranty. I then made Zach aware of this fact and asked him to refund the $700 paid for the fuel rail. I was told by Zach that he took my request to the owner and was told that "they had eaten the labor charges on it and that was the best they could do for me." I also asked that the truck be checked for excessive road noise while they had it. I was told that they checked it and that it was just the road noise from the type of tires that were on there. Upon getting the truck to GMC Buick, my truck was found to be severely out of alignment and the tires had worn unevenly and we're causing extremely loud road noise in the cab while under operation. GMC Buick aligned the front end and replaced all four tires and the truck now drives better than it did when I first got it. This should've been a no-brainer diagnosis for Robertsons who was so hungry for my money that they charged me for something I didn't need and when they could've aligned the front end and sold me four new tires. Go figure! I paid Hall GMC Buick a $120 diagnostic fee, which was later applied to the actual repair that was under warranty. Hall GMC Buick diagnosed the problem as a faulty fuel sensor located on the engine. The problem was not the $4000 high-pressure fuel pump that Robertsons Automotive tried to sell me. I am seeking a complete refund from Robertsons Automotive that I paid for an incorrect diagnosis and a high dollar part that was not needed. Very very unethical and inept business practices by Robertsons to say the least. CONSUMERS BEWARE !!!
I had my F250 diesel towed in for repairs and it was done in one day. Very happy with the…read moreprofessionalism and Zack was very helpful keeping me updated with pricing and status. They will be my go to for repairs.
I was driving through East Texas on a Friday afternoon when my Durango began to overheat. I live in…read morethe Dallas metropolitan area and did not know of any auto repair shops in the Tyler area. I found reviews on Yelp for Engines Express and they were all very good. I called the shop and they were very knowledgeable and professional and I felt comfortable with them. I managed to get my vehicle to them just before they closed for the weekend. They called me early in the day on Monday after troubleshooting and gave me their findings. We agree to a course of action. They ordered the parts and completed the repairs Tuesday morning. I am very pleased with Engines Express. If you are looking for an automotive repair service in East Texas, I highly recommend Engines Express.
I did not even get a chance to utilize their services (YET), but I appreciate the transparency over…read morethe phone when I called to schedule an appointment. I had a warranty job, which you cannot schedule and need to drop off. The young lady over the phone told me that they wouldn't be able to even look at it for a few days and even then, sometimes the warranty negotiations take a long time (out of their control).