Customer service from Mark was above and beyond. This man found an obscure deep cycle battery with…read moreease. He could have very easily shrugged his shoulders and said we don't carry that. Instead he worked the computer and made a call. Had it delivered the next morning. I cannot overstate how he saved my entire trip going west. His tenacious drive to help me out as a pass through customer in Tyler should be recognized by people above my pay grade. Outstanding work.

Came in here and the service was decent enough. Employees were polite and helped me fix the routine…read moreissue with my car. Prices seemed among the going rate and no big complaints overall here.

Trevor H went out of his way to help ensure we got the correct part to our vehicle after being back…read moreand forth to several different auto parts stores, he was a blessing!

I called prior and 'Matt' told me there was some salt still available and was there 5 mins later…read more Matt was outside helping a customer w/ their engine. When I walked in the store to 'Luis' at the computer.. I told him thats all I wanted. Luis continued to mess w/ whatever it was he was on the computer rather than ringing me up to get me in and out. I waited for a few to him making no action and then the store phone rang... He said nothing to me and took action to prioritize the phone call/proceeded to help them over me patiently waiting, over me who was ready to check out. I left due to the clear a blatant disrespect/unprofessionalism. Easy situation but handled extremely poorly with no professionalism whatsoever. AZ PLEASE DO BETTER PLEASE!!! THIS STORE ALWAYS HAS VERY POOR HELP ALMOST ALWAYS! Luis should be NOT be handling customer service as he can't simply communicate or stay on task for a one item PAYING customer. I went to your Beckham location and was helped immediately and in the store less than 2 minutes.

My husband went in to get two tires replaced and his sensors were working just fine. He knew the…read moreexact tire pressure before he went to them. Then the guy took his car and checked his tires and said that there front two sensors are broken and he had to pay to fix them. They were working just fine. My husband told him that they were working just fine and was upset about it, he told him he doesn't want his tires fixed anymore. The guy said he would try to reset them and he came back and said now all four are broken and they would at least cost $30 to fix. He didn't seem to care about it and basically had a "too bad, too sad" attitude. This is so sad that Walmart has employees that try to take advantage of their customers. My husband will never return to Walmart for any auto services after this incident. No tires changed and also broken sensors.

Purchased a battery on Sept 18, 2020 and my car died on Oct. 17, 2020. Went on Sept. 19th to get a…read morenew battery and was told that the car needed to be stopped to test the battery but they didn't have anyway to give me a boost. WTF? You sell batteries, jumping cables and chargers but y'all can't give me boost. And you also got my $165.12. Never again. I will pay the extra money for better service at any auto part store.

Quality work at this business. I will use them again to spray in a bedliner. I will check elsewhere…read morefor hitch work. They are a little bit expensive.

I went to Tyler Truck Accessories this morning to get a bed cover for my truck. I was very…read moreimpressed with Mr. John Hendrix and his staff. They were very knowledgeable and informative when telling me about the bed cover and installation. I had taken my husbands truck to them the day before to get his windows tinted. He was very pleased with the finished product. Thank you again for your service. Lisa T.

Hi, I'm a give a big shout out to employ manager at this…read more Hi, I'm a give a big shout-out to the employment manager at this store they are always on point. So helpful. Love them.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!