I have been going to this AutoZone for the past four years, and have received amazing service every time. However, this time I was lucky enough to get Mara for my battery change. Mara was so friendly and incredibly knowledgeable, if you're in San Tan Valley and you are able to get her help on your car you absolutely should! Thank you again Mara for being so awesome! read more

This AutoZone at Combs in SanTan Valley has an amazing costumer service. I went in to check on my battery and Trever was amazing. He checked it replaced it all in less than 10 minutes. I have been there a few times and every time they are courteous and polite. 100% recommended. Rocio M read more

Mara was very helpful and knowledgeable! I've had good customer service at this location several times.

I love the $20 credit. It amazing how fast car supplies add up to it. Been coming for awhile now service it good especially when you have a question about something read more

I swung by as the coolant seemed low in my brand new Kia. The guy who helped me was super friendly and helpful, checking it out for me and explaining that it was fine. Turns out the level rises when it pressurizes. Who knew? read more

I needed a mirror for my car. It is the right side mirror with heat and all of the other bells and whistles. It was a special order, so I prepaid . I was unable to pick it up for over a month. I called and let them know. When I finally did go to pick it up I was told it had not been paid for. Of course I could not find the receipt so had to go through credit card statements to find the charge. There was a slight problem still but they finally gave me the mirror. And of course it was the incorrect one. I took it back for a refund and again had a slight problem because I didn't have a receipt. It looked like I might be stuck with a $150 mirror I couldn't use. But the manager came to the rescue. He remembered when I bought it and when I called to let them know I wasn't going to be able to pick up for a while. I took off a star for the issues but in the end they handled it well. read more

Omar the manager was changing the battery in my Daughters car and proceeded to say in front of my daughter that her car "was a piece of shit" while he was changing the battery. This manager and store was the most unpleasant and un-professional experience and we will never go there again!!! this was disgusting!!! read more

Omar and Bridget gave us the best customer service helping us find the right parts for my vehicle when I was visiting from out of town. Thanks guys read more

This review is for the Autozone on Combs Rd. I'm not sure if the employees at this store are racist or just incompetent. My friend, who is Hispanic, has gone here 3 times to buy parts for his truck and 3 times has had trouble. One of the times he specifically went to buy headlights. He was sold fog lights. I went with him to return the fog lights and was told by TWO employees that fog lights are legal headlights, they just can't be used as headlights in California, and are called fog lights because of that. I may be a woman, but I grew up with a mechanic. After this last issue, I told my friend to go to the store in Queen Creek and never return to this store. I would give zero stars if I could. Someday these employees and their incompetence or maliciousness are going to cause enough damage to someone's car, or cause them to have an accident, and this store will be sued. read more

Awesome customer service!!! Every time I go there someone has helped me and went above and beyond ! Would recommend to anyone from a simple question to a complex one they always are awesome and on point !!! read more

Rare rainy day in Arizona. And it's Christmas Eve! My wife's car needed wiper blades and a new battery for her keyless entry/ignition fob. I always had the dealership take care of all that stuff during routine oil changes for the most part with my vehicle. But I had heard this autozone location was helpful and remembered them helping my son out with a reasonably priced batter for his car some time ago. The parts manager/Tavion, he couldn't have been more helpful. Showed me how to replace the blades IN the rain, and also fought/won a hard battle with the key fob to replace the battery! He even went as far as cleaning out the sticky ridges of the inside of the key fob - that my wife probably had juice spilled on by one of the kids over years. ;) I am confident that this fine young man with a servant's heart is helpful like this 365 days a year - just not during the holiday season. Can't thank him enough for his kind/patient manner and excellent teaching ability. We'll continue to use this neighborhood Autozone location! read more

Autozone - Clean windows thanks to my installed new wiper blades. Thank you!! - Auto Parts & Supplies Near Me - San Tan Valley, Arizona

Eddie G is my hero. Without him I'd be lost. He took the time to explain my battery issue and took care of everything for me.

Mara R is an amazing salesperson she helped me find the correct windshield wipers and the installation was so simple. Highly recommend Mara she was extremely helpful read more

It's local, affordable, close, and reliable. Couldn't really ask for much else. Always appreciate Greg for the help and always is willing to above and beyond. Man knows his cars. Thank you employees of Autozone, you get the job done. read more

My battery was acting up so I stopped in. Was met by the friendliest group of workers!!! Had the door held open upon coming in and leaving! Jeff helped replace my battery that was dead real quick! Great experience and will always come back to this location! read more

I was having trouble with the battery on my 2017 Honda CRV keeping a full charge. I was jumping it every few days. I went in to the store and the parts sales manager, Eddie G, not only thoroughly explained why my batter wasn't keeping its charge but also didn't try to sell me the most expensive battery, he gave me options based on my price range. Then after I purchased the battery he installed in about 10-15 minute. If you're at the AutoZone on Combs Rd ask for Eddie G. read more

July 18 2021 I came in to buy wiper blades. A gentleman who's name I didn't catch looked up my vehicle and told me the blades I normally get are out of stock. No problem I'll buy a diffrent brand. I get home and they don't fit at all. I go back to the store and ( SCOTT .F ) came outside and tryed to install them they still didn't fit so he relooked up my vehicle and found the brand I originally wanted in stock and sure enough they fit he even installed them. SCOTT F was very kind and even went took the time to help me install the blades. read more

Was having issues with my car battery and Eddie saved the day ! Eddie was very helpful, professional and friendly !

Stay clear of this place if you are a female. My daughter called them at 9:30 am today to order a new wheel hub for her truck. She called with the exact part number we needed. She was to they dud not stock that part but could order it for her and have it by 5:30 the same day. We proceeded to remove the old one and thus making the truck non movable. When 5:30 came she called to verify the part was in. She then told they never placed the order and the employee must have forgot. We were furious to have her truck now half way in our garage unable to move it without putting the truck back together with the broken hub. We called three times to speak with a manager every time being placed on hold for over 30 minutes. When it was clear the manager had no intention of speaking to her I had her call once more this time I said no I don't want to hold again please here you manger. This time I heard the manager and employee mocking my daughter for continuing to call to try to get this resolved. He went as far as putting the phone on the counter and telling the other employee she would just have to wait while he continued to check out customers tell a joke and take two other calls all while we listened. After 40 minutes the phone just hung up. Terrible customer service this manager should be fired and these employees should be thought to treat women with the same respect they treat men. The jokes and condescending remarks show a complete lack of character and respect. read more

So I came here knowing nothing about my car, and needing help with some parts and not only did the guy, greg, help me find just what I needed, he explained things in a way I understood and took time to let me know what to expect. Honestly will probably go back and have Greg help me on my next project, and recommend all of those to seek him out. Side note: stay away from the Asian guy he was yelling so much while I was there it was making me uncomfortable. :/ I would have rated 5 were it not for him. read more

Super friendly and helpful employees. Makes projects go a lot quicker and smoothly when people are helpful.

Friendly staff, my battery died and they took care of everything! Staff had great rapport built with everyone in there and serviced everyone as fast and as accommodating as possible. A+ for speed and communication! Thank you! read more

Least helpful autozone I have ever been to. The associate behind the counter was clueless on changing a car battery. Then the manager came out and said it could be done, so he had my husband remove the battery then they didn't have the time to get a piece off of the battery so we were stuck without a battery at all. Manager was also rude and helping everyone else. read more

Took my battery in to be charged. Was told my battery is bad and i need to replace it. My battery is only 6 months old. . I took it to a different place and was tested in multiple scanners and my battery was perfectly fine and held charge. read more

My car wouldn't start so I got a jump and brought it to auto zone since this it the last place I had my battery changed. I was greeted immediately at the front when I walked in by a kind rep name Kent and told him my issue. I was relieved when he looked me up and told me the battery was under a 2 year warranty which I was still within the timeframe for. Kent came out to test my battery but my battery was reading low and their policy is that they have to get a proper read on the battery in order to use the warranty to replace it. He spoke with his manager to ask for an exception which was granted. Kent had me sign a couple papers to confirm battery change, changed the battery and even took a look at the hood to see if there were any other issues. I was in and out within 10 to 15 mins, battery secured. Thank you auto zone ! read more

My husband brought in his break pads that are under warranty and they wouldn't warranty them out. They told him he had to buy new pads because the pads they had in the system were not the ones he had on the truck. When he asked which pads they had in the system (thinking they were for another vehicle we have) they said they didn't know what vehicle the pads they had in their system were for. They said there was NOTHING they could do except help him buy new pads. This is awful customer service and I suggest not doing business with them. read more

Well it's been a week and I still have not received a phone call,email nothing back..i can now see why autozone has these kind of employees..if they don't care why would the employees at the store.. If I could this location a negative number as a rating I would. Landon has the worst customer service I've seen in a long time. I would never recommend this location at all..Tom's store off of Hunt highway is a million times better. I went to Tom's store today because my wife's battery was dead and was only a little over a year old.. Tom tested the battery and it came back bad.. he said no problem we'll swap it out.. he went to look for it and came back.. apologized and said he didn't have it in stock. He explained my options.. #1. Go to the store off of gantzel and combs or come back to his store later today and he could probably get it for me.. I chose option one because I didn't wanna wait all day..well that was a mistake. I walked into the other location told Landon that I was sent here from the San tan store to swap out a battery.. he asked for my phone number and I obliged..he said there's no battery under that phone number. I said well Tom found it. And handed him my receipt. He said Again well there's no battery under that phone number as if he was annoyed. I then said again well Tom found it..but you have the receipt now. He printed out a swap out little receipt and said do I have to pull it out of the car? I replied yes.. the then said ok then in an obnoxious tone. Then he replied well I have to test the battery. I said Tom already did.. so he proceeded to go out and test the battery I followed him as I didn't trust him because of his attitude. Battery failed as it did at the other store.. we both walk inside.. him to grab the battery and swap it out and me to shop. I started walking around the store and I hear banging outside. So I stop shopping walk outside and Landon is literately banging on the battery terminal with his socket wrench and bending it with a pair of pliers and chipping away at it with a screwdriver.. so much to the point there the post broke away from the battery.I start recording him him banging away and I tell him hey.. your bending/ruining that terminal.. he then stops and says do you want to take over? I explain to him that he should have came into to tell me he couldn't get it off and I would have tried or went back to toms store.. instead I was stuck there with a broken battery and he started arguing with me. Mean while I have been recording him. Once he realized I was recording he tried to smooth it over.. he wasn't wearing eye protection. I brought that to his attention he gave a smartass answer. He didn't offer any kind of anti corrosion lube.. I brought that to his attention..he said well you could buy some. I said I'll just go back to other store and get it. Finally he swapped out the battery I tried to explain to him..where he went wrong but he kept arguing with me. Once I stopped recording he called me a douche bag and walked into the store! Ugh! Why did I have to stop the recording before that! As I already recorded like 10-12 mins of the situation. I wanted to deck him. But I wouldn't have been any better than him.. moral of the story! Go to the San tan store! Deal with Tom as his customer service skills are superior to this locations. I will be sending video to autozone. Update: so I have called and texted a district manager by the name of hector multiple times.. I have not heard back. I called my local store and spoke to a guy named Jim I believe asked them to reach out to their district manager and have him call me. I was told by the employee that the DM plays hard to get until he knows what's going on. Well i have left a detailed message so he definitely knows why I'm calling. Very irritated at this company. I will try to email the president of autozone and shop and o'Reillys from this point on read more

This store is close to my house which makes it very convenient but I've tried on several occasions to buy parts there almost every time it's been a bad experience poor customer service And slow service I would rather drive down the road to O'Reilly's. read more

Worst service I have recieved. Paid cash for some brake lines, Mathew an older man, then said he'd "refuse the sale" if I tried to purchase anything else with what I had being 20s cash. Figure you need brake cleaner to do a brake job right? Stephen went ahead and sent me right to Oreillies. So I ask is my money no good at your store because you can't keep enough change on hand for customers paying cash? If so I advice ANYONE not to come here. I also suggest if you want people who ARE NOT cocky pricks to help you go to Oreillies on ocotillo and ironwood. Your money is no good at this autozone on Ironwood. Go elsewhere. Even sold me the wrong parts we'll see if he refuses a return on them since I paid cash and the clearly don't have enough of it in store to meet consumer needs. Stephen was kind to make a scene and yell "bye bye goodnight get the fuck out" very good for business. Smart ass even sold me the wrong part, I WONT be going back for 6$ but i won't and neither should anyone else come to spend their money here. read more