I hesitate to give a good review for doing what they advertise and what you pay for, but if you get…read moregood service AND what you paid for, they deserve it. My F150 has been sitting more than going for the last few months. One morning I had to postpone a trip because my 11 month old battery wouldn't even unlock the door. Charging it enough to turn the engine over took a while. I pulled into the Saginaw O'Reilly, showed a copy of my receipt. A quick battery check later, they were mounting a new battery. Let me say that I was quite pleased at how the guys I worked with used their COVID masks, maintained social distancing while maintaining good humor and customer courtesy. Taking care of my high Covid risk wife makes all of the above just that much more appreciated.

Matt at this store is phenomenal. He goes above and beyond to make sure that the part you are…read morelooking for is actually in stock at the store and the prices for my items were cheaper here than AutoZone.

Came in for a battery replacement that was still under warranty. Helpful staff, quick service…read more Noticed the store was clean and organized as well.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Adriana was super kind and helpful! She helped me with my car issue and clearly explained the exact…read morenext steps I needed to take to fix it. I really appreciated how patient and informative she was. Great customer service! Every time I go to this location the staff is always willing to help!

It's not the point that is establishment it's the worker his name is Sergio. He is a worthless man…read morehere at this AutoZone I come in to have him help me take off my oil cap. He was maybe out there 30 seconds maybe 30 seconds I feel sorry for his girlfriend anyway he worthless I was able to get it off myself. Finally it took me a couple of minutes but I was able at least I tried. Sergio did not try and I hope he's not the manager because if he is, he does not deserve that title. I want to say thank you to the young lady that gave me tool to at least help me try and take it off again. Sergio was worthless.

Horrible customer service from black woman attending and a white mechanic talking to me while…read moremunching on food. I did a walk in, not an appointment. Got here at 8:30 am with NOBODY IN LINE for 2 tires to be changed out, only to end up waiting for 3 hours. I called and was told over the phone by a woman that it was in the shop being actively worked on, that I'd be notified when it was done. but when I walked back to the store, my car was STILL OUTSIDE AND MOVED BACK! when I asked what's the hold up they wanna tell me IN PERSON this time mind you, that they're priotizing appointments first and walk ins second. They mention every single car is an appointment and do not seem to care that I've been walking around the store for nearly 4 hours. Instead of understanding the frustration they still have the audacity to say they don't know how long it'll take 2 FUCKING TIRES??? DUUUUUUDE YOU GUYS NEED TO RETRAIN YOUR WORKERS ON COMMUNICATION!!! INFORM YOUR CLIENTS BETTER!!! I DO NOT RECOMMEND THIS LOCATION

My wife was there earlier today on November 27, 2024. She had two tires that were required a patch…read moreshe had an appointment she got there about 130. She did not get home until 630 and we live five minutes away. This is completely absolutely unequivocally. Unacceptable. I don't give a shit what's happening a patch on two tires does not take this long these idiots need to be fired retrained or both this place has zero customer satisfaction, most of the reviews back up my own. Whoever the manager is please fire yourself you suck at life and at your job. Complete garbage.

Fast Friendly service, mounted my tires and wheels in a flash, make sure to ask for Jaunread more

BUYER BEWARE. I had a 6" lift, 35" tires and air bags put on my truck and it hasn't been the same…read moreever since. I went back 7 times with issues and they never fixed the issue completely only lied and made up excuses. A professional shop wouldn't have mounted the air bag air line against the muffler. And a professional shop wouldn't have left out parts and followed the manufacturers installation procedures. These guys are a scam all day long. They also go by different Kings Customs to cover their backs.

Great response time, extremely friendly and understanding…read more Handled installation of a Front and Rear dashcam perfectly. Wires are all tucked away and hidden in the car's panels. Everything was stress free, and Fernando made sure to explain anything relevant. Camera placement was exact and well fit. Amazing service. Installed: Viofo A229 Plus

Installed a faulty radio. I told him within a week that the radio keeps resetting and doesn't work…read moreproperly. He refuses to warranty the radio and stopped responding.

Workers always chit chatting and not helpful. Multiple times I've dropped off used oil or needed to…read morerent a tool, check battery, and every time they act like I'm inconveniencing them. 1 big Mexican guy barely acts like he understands English.

Mr Gregory was very helpful. He went above and beyond aiding me with my vehicle. will definitely be…read moreback if I have any more issues.

Once again I had great service! Sales men even offered to carry the battery I purchased to my car!…read moreI feel so comfortable knowing they are here!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!