On way to Waffle House, my f150 radiator cracked and began emptying fluid. We pulled in, was…read morebriefed on diagnostic cost & proceedings. We came home while they worked on repair. By the end of the day, there was a new part expedited and installed. We drove off happy. Addam did quality work! Will visit again!

Being that it was my first time as a Texan doing an emission process, Kyle took the time to clear…read morethings up on what to expect, what to do and assured the process would be simple. Had great conversations about other safety matters and was very patient to share his knowledge. The owner was also present and he was also a great individual to talk to. He helped understand legality details regarding tint. Great help all around. With this experience, I brought 2 cars for them to process. I was approved for my tags and now just waiting for them to be mailed to my destination. Will definitely bring my other cars for future services.

Since my warranty ran out on my Ford Edge, I have been taking it to Road Runner to maintenance,…read more The team at Road Runner are fantastic. They do not try to up sell you on things you don't need and respect my property as if it was their own. The thing I like most is that they have integrity. I came in with a problem and expected the worst, To my surprise it was a minor adjustment that had to be made and I was on my way. The are dependable, honest and caring. you don't find that in every auto shop. I highly recommend them for all your car care needs.

They were pretty rude when we drove up and very short when we asked where to go. They constantly…read moretried to upsell us on everything and told us we needed services that we had literally just gotten done a month ago. We just needed an oil change! Also very expensive even with the online coupon.

Bought some wheels and tires through them after they matched a set I had found online. Gage and…read moreJarred helped me tremendously through my time there and would recommend this location to anyone!! I've been a customer at discount tire for many years at various locations and have never been disappointed by the service or reps/technicians but this time they went above and beyond to make sure wheels fit and it was what I wanted!! Great job to all, store manager and rest of employees as well and thanks again to Gage and Jarred for making sure my Camaro was set up!

Okay so I had bought a new set of rims for my car online and when they arrived I ordered a new set…read moreof tires to go on them from Discount Tire, unfortunately during my appointment they inform me that the rims that I had bought would not fit properly and they would hit the caliper if I use. So I told them okay well I'll just have to come back with some rims that will fit and they said they would hang on to my tires until I came back but before I left they showed me a rim that they had there in stock that was black like the ones I brought in and wanted to know if I wanted to buy them but I told him no cuz I didn't like the way the design looked. So I ended up going on Discount Tire website and ordering a set of rims from them and then make it an appointment again to go in and have those rims and tires installed, so that's what I did and when they were finished and drove my car out I'm not sure how I didn't notice immediately but I did notice something didn't seem right and after getting home and parking in the driveway I brought up my purchase confirmation to look at the rims that I bought and wouldn't you know it they installed the wrong rims! To make things worse the rims that they did put on were the same ones they tried to sell me on my last visit which made me sneakily suspicious that they may have done this intentionally, anyways I called them and told them and they apologized and told me they had the rims that I bought there and they mixed them up I don't understand how that could possibly happen in my pics all include what each room looked like, they told me I could come back immediately and they'll get me right in but I told him I wouldn't be able to get back in until the next day which is what I did and when I arrived I let them know who I was and what happened and I still had to wait in line behind like seven people which is ridiculous after the mistake they made. I did get my new rims installed with my new tires and they look awesome but this was a hassle I'm not sure if I would return to this location or not honestly

This is my go to shop for both my 2013 Malibu and 2018 Mercedes. The people are always nice and the…read moreshop is always clean. They have the cleanest restroom I've ever seen in a mechanic shop. I've gotten my Emissions test done on both cars. Service was professional and quick. I've had my oil changed on both cars, same great service. I went over there in my Mercedes thinking I needed all these services done, after speaking with Terry, he said it didn't sound like I needed those services at that time. He said he also drives a Mercedes. So I trusted him when he said I didn't need those services. The oil change for my Mercedes was way cheaper than going to the dealership. I would definitely recommend this location and I will definitely be going back.

Terry and his incompetent crew took advantage of me and led me to believe they were helping when I…read morewent to store number 2505 on or about 3/17 or 3/18/2026. They charged me $320 for "ac maintenance", fully aware that there was a leak and I would have to return. Terry told me that the Freon in my vehicle was all gone, knowing it doesn't just dissipate, as he is the professional in this situation. I asked him about a possible leak and he told me they didn't locate one and my car did not indicate one when they scanned it digitally. He failed to provide me with the typical "digital diagnostic paperwork" normally given. When I returned, approximately 3 weeks later, Terry quoted me $1200 to fix the "leak" that they didn't discover during my initial visit 3 weeks prior, stating that "it passed the test and no leaks were discovered". I decided to get a second opinion. I noticed when I left their location that day my AC was blowing hot air and making a loud noise, which was not occurring when I took it in that morning. I was able to purchase the part needed directly from Volvo for $250, the same part Terry quoted me $633 for. I then took my vehicle to another, more reputable mechanic, who observed another broken piece that could have only been caused by the previous mechanic during the diagnostic phase of the before mentioned problem. I contacted Terry, informed him of this, and he agreed to reimburse me but later recanted. So not only did I lose $320 for a service that should have NEVER been completed but I'm also out of an additional $200 for a part Terry's technicians broke and tried to cover up. Do NOT trust these people. They are unethical and take advantage of those they deem as vulnerable and ill informed. It should be noted that even with the $320 I wasted with Terry, the problem being fixed and the additional $200 I was out of pocket because of Terry's technician's negligence, I still spent less than the $1200 Terry quoted me. It appears that Terry was aware of the broken piece and attempted to replace it in the overquoted $1200 price he gave me. I've contacted corporate as well as BBB.

I called in for info and even got texted a coupon!…read more Awesome quick service by someone named Emily and 2 other guys. All of them were great and informative without pressure. Will definitely be back again for my next oil change and inspection needs!

I went to the Valvoline Instant Oil Change on North Freeway in Fort Worth, Texas, at the Presidio…read morelocation. I have been going there for years. Normally, I pull into line, they know what they are doing, and everything goes smoothly. This time was completely different and honestly the worst service I have ever received there since they opened.As I pulled into line, the technician asked me, "What does this truck use?" I was shocked by the question. It uses oil, specifically Full Synthetic 5W-20. I then explained something they should have already known. My Ford F-250 Super Duty uses a specialty oil drain valve system. You do not remove it with a wrench like a regular oil plug. It has a cap that unscrews, then a special fitting screws onto it, and a wire mechanism opens the valve so the oil drains safely through an orange PVC hose into the oil receptacle. I specifically warned them not to put a wrench on that valve because it is a specialty plug, and if they damaged it, they would be paying to replace it. Immediately after that, another technician wanted to perform the light inspection. I told him I had already checked everything myself, but I let him proceed anyway. He checked the low beams, high beams, left and right blinkers, brake lights, and tail lights. Everything worked fine, exactly as I expected. Then he moved on to checking the tires. He kept looking around the driver's door frame trying to find the tire pressure information on my truck. He looked and looked and still could not find it. Even then, he still seemed confused. I then asked him what the actual tire pressures currently were. He told me he could not check them. I was stunned. I explained that all he needed was a tire pressure gauge, something that looks like a pen that fits on the valve stem and pops out the PSI reading. Simple. Easy. Apparently, he did not even have one. At that point, I suggested they pull up the previous service records because all my information should already be there from prior oil changes. The technician admitted he did not know how to access the records. Meanwhile, another technician was already preparing to pump oil into the truck. I literally had to yell, "Stop!" because I wanted confirmation that they were actually putting Full Synthetic oil into my engine. I demanded that he read the oil specifications out loud before pumping it in. He recited the specs back to me, but I still had to take his word for it because they would not physically show me the container or label before pumping it into my truck. Afterward, they checked the dipstick and showed me the oil level. Then came the pricing. I pulled out the Valvoline discount certificate they emailed me, valid through May 24, 2026, for either $35 off or 20% off service. They scanned it, but then I got hit with an upcharge of around $12.50 for extra oil. Here is the scam with these oil change places: they know exactly how many quarts every engine requires, yet they conveniently structure their full service to include one quart less than what many trucks actually need. My truck requires 6 quarts, but their package only includes 5 quarts, so they automatically charge extra for the additional quart. In my opinion, it is a long-running upsell tactic used by quick oil change businesses to squeeze more money out of customers. Then they handed me the service reminder sticker. I looked at it and immediately noticed something was wrong. The next oil change was listed at only 3,000 miles. I said, "That math does not add up, and that is not the specification for Full Synthetic oil." The technician then admitted that they now put 3,000-mile reminders on everything by default unless the customer specifically requests otherwise. That made absolutely no sense because Full Synthetic oil is designed for much longer intervals generally 5,000 to 7,000 miles minimum, and in many cases 8,000 to 10,000 miles depending on driving conditions and manufacturer recommendations. When I pulled out of the service bay, I stopped and asked the technician guiding vehicles out how long he had worked there. He said only a couple of months. I asked him directly if he understood the proper change intervals for Full Synthetic oil. First, he said 5,000 to 7,000 miles. Then he corrected himself and said 8,000 to 10,000 miles. I told him exactly; so why are customers getting 3,000-mile reminder stickers? He admitted that was simply their default setting now unless customers requested otherwise. I told him I had been going to that location nearly since it opened, and today was the worst service I had ever experienced there. The old crew used to service vehicles quickly, professionally, and confidently. They knew what they were doing. He then told me many of the experienced employees had quit or moved with management. I told him I remembered the old employees. I could go on with all their mistakes, this is enough.

Ty, the store manager, was very welcoming and extremely knowledgeable about tires, brakes, and…read morealignments. It was great to see such a young manager demonstrate such professionalism and proficiency. Her customer service and expertise made my experience outstanding. Way to go Ty! Appreciate your dedication to your customers.

Called to verify they could handle a repair, Spent $200 on a tow to get it there, only to be told,…read morewe cant get parts.... Spent anouther$600 on parts to then be told... We dont want to do the repair.... really? Do not go to this scammer.

They are always prompt and honest. I have been there for several different issues and have never…read morehad to return for the same one.

SCAM SCAM SCAM!!! DO NOT GO HERE!!!…read more I went in to get an alignment for their listed $119.99. They scammed me trying to say the "caster and camber" needed adjustment as well. Anyone who knows anything about an alignment knows this is part of the alignment process. THEY CHARGED ME AN ADDITIONAL $340!!! Go anywhere else but here!!! An alignment does not cost $460! Unprofessional and rude, refused to take off the additional BS charges! If I can save 1 person from getting scammed here I'd be happy! You've been warned!

Excellent work friendly people. My to go for any of my cars…read moretires needs . Convenient open 7 days a week Prices are very good and quality work . Will recommend AAAAA ++ business!

These guys suck. Not a mechanic one in that shop. They fucked up my truck in numerous ways and…read moreanything they fuck up they will do everything they can to not make it right. They installed Ford specific shocks on my ram using adapters. Caused my tires to wear like shit and thats when I discovered what they did. They broke my steering stabilizer because they dont own torque wrenches. They cut my rear liners so they wouldn't have to remove them to install the rear shocks. They refused to call me back aad fix any of this. I spent 9700 with them and then watched one of their guys tighten my radius arm with a fucking wrench. They're complete shit of a shop and they will fuck you any chance they feel necessary.