Professional attitudes have become harder to find these days. My husband had an interaction with…read moreanother junkyard where via text he asked for a higher amount and there was just a one word response: "No." With 888Junkcars the conversation was more respectful. I very much appreciated the options presented to us, in case we wanted to go the private party sale route; and the no nonsense, yet pleasant and friendly treatment received, along with the fair cash payment. Communication was friendly, clear, concise, and timely, and they came as soon as we were available. Gladly recommend!

How can you give a 5 star +++ review? They were amazing. I reached out trying to get information…read morebecause I wasn't sure how the process worked or the timeline. Even though I wasn't prepared, they were super patient, friendly, and helpful. Months later, when I got everything figured out on my end, I reached back out. I received the same kind of professional enthusiasm as before. Very accommodating, making the process smooth and painless. They did all the work, all the hassle, and gave us a very fair cash price.

I went for wiper blades, what impressed me and something I appreciate from business owners is he…read moreshook my hand and said thank you we appreciate your business. I know a lot of people may not like this, but I still value when transactions take place based on words and actions and to me this spoke louder than anything I would have saved by purchasing online. I will get all my basic car parts from here.

From the owner: Carquest Auto Parts at 12801 W Grand Ave in Surprise is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Surprise, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Such helpful employees. They went above and beyond. Highly recommend this store. They are honest…read moreand trustworthy.

Came in today for a battery and Jose was awesome. Took care of me and my car quickly and…read moreeffectively. Great experience

Came in this weekend looking for a part for the boat before heading to the lake. Parking was…read moreobvious pit of an issue since we were currently towing it, but it worked out. Service was ok, luckily they had what we needed and we were on our way shortly . Lot was clean and store organized.

Ciro the manager stayed late to change my battery at the last minute. He was friendly and tested…read morethe alternator and the battery and changed out the battery for me. He did a fantastic job.

Went to O'Reilly's yesterday for a few things. Derek went above and beyond the call of duty to help…read morefix those issues. Thanks Derek you Rock.

Came in needing a battery replacement and was amazed by the customer service received by Ross! He…read morewas so knowledgeable and had an amazing personality. The world needs more people like him!

This will be a lawsuit against AutoZone. on 6/18/2025, I went to AutoZone and purchased power…read moresteering fluid and windshield wipers. While I was in the store, an employee offered to fill the reservoir with the power steering fluid. Install the wiper blades, and fill the power steering fluid. I gladly agreed, and we went to my car, which was parked right in front of the door. He then poured the fluid into the BRAKE FLUID RESERVOIR. Then installed the wiper blades. Because the formulation cannot be mixed, as it is corrosive, it destroys the seals and master cylinder. After he put the cap back on, he was visibly startled because he saw it was brake fluid. He went from being overly helpful to rude, and was so shaken that he had difficulty installing the wipers. He almost tripped over me to get back into the store while I thanked him, but he didn't respond when I said goodbye. Before this, I asked him for a referral to a mechanic because I needed to have my Infiniti serviced. He gave me a card. I was grateful and said I would go directly there. (I am not a mechanic, so I did not question this in the moment but watched him do it.) I drove directly to the mechanic that he recommended to get an estimate. That mechanic gave me a loner and called me the next day with the estimate of what my vehicle needed. He also said I topped off your power steering fluid because it was low! When I got home, I looked under the hood to check my fluids, and while doing this, I read the cap of each, and the power steering is in the front and the other side of the engine. This is documented, and I will provide the exhibits. I went to the store and talked to the manager. He said that I must have done it and they were not at fault. I asked him to look at the security cameras. He laughed and said they do not have cameras. They do. I asked for the regional manager's phone number, and they wrote it down on paper with his name, which is Kyle. I left. I went home and called the number, and it was answered by someone who laughed and denied everything. The store probably gave me the phone number to the guy who did it in the first place. He said they have no cameras. At the same time, he was joking and mocking me for bringing this up. So "I said, Well, you know I am recording this call". He said Well then, we cannot speak to you and hung up the phone. I called the corporate complaint phone number and spoke to Lou, who told me to keep my records, and he was going to escalate the ticket to corporate." He said they will return your call within 48 hours. They did not. In the meantime, I took my vehicle to a mechanic and had him flush the brake fluid to see if that could stop the progression of the damage. I had the system flushed and prayed that would be good enough to save the master cylinder and seals. My breaks were 'spongy', and sometimes I needed to press harder than other times. They were never consistent in stopping my car. I have never had one problem with my brakes! It continued to get worse each day, but I have no way to pay for a bill like that. Each time I called the complaint number for AutoZone I spoke to the same person. His name was Lou. No one ever got back to me. I drove home from work on 9/03/25 and stopped at In-N-Out Burger. While I waited, I advanced my car forward behind a truck and pressed the brake. The pedal went to the floor, and I ran right into the truck ahead of me. The car didn't even slow down. I immediately called the "corporate" number again. Talked to the same customer service agent, and he said I will escalate this ticket, and they will call you back within 48 hours. No one has. I need help with this as soon as possible. I no longer have a car, as I can't afford to fix it, and it's not worth selling in its current condition. I have been getting Uber to work and back, which is approximately $100.00 per day. I am now renting a car. I have no one to help me, and I am helpless. Please Help Me! I no longer have a car, as I can't afford to fix it, and it's not worth selling in its current condition LAURA I HAVE MORE THAN ENOUGH DOCUMENTATION. I CAN PROVIDE THE EXHIBITS -LAURA

Staff very helpful, great knowledge nice and helpful. Knew exact what I needed and supplies needed.read more

Customer service and their knowledge of parts and vehicles. Willingness to do their job was hugely…read morelacking- super short and unwillingness to help and research products.

Brittany L. gladly assisted me with changing out my battery for my older vehicle! Trying to figure…read moreout how to take care of your vehicle on your own can be tough sometimes, but Brittany made me feel confident! The process was very seamless and quick! Thanks so much Brittany!

Just had to get my wiper blades replaced and to have my maintenance required message on my cpu…read morefigured out. Donna at this location couldn't have been more helpful and kind. Very thankful that good people like her work in our little community.

Just moved here from out of state. I always appreciate O'Reilly's selection and availability of the…read moreauto products I need. In traveling the country in an RV, I rarely find a store that is not managed well. This morning I decided to stop by the Anthem store to pick up some brake fluid & parts cleaner. I waited for 5 minutes for a cashier to check me out. 3 employees saw me & another customer waiting and continued to stock products in back cashier area. When I said, "No one wants to take our money" out loud, one of the employees stuck his head out and yelled, "I'll be with you in a minute!". I waited another minute and then went to Walmart (across the parking lot) and bought what I needed for a little bit cheaper. Picture is what I purchased at Walmart.

Great battery service. The young lady tested and replaced the battery in our Honda. Thank you.read more

I absolutely love this location, Ross is the best person here, my car unfortunately has the check…read moreengine light come on at least 1-2 times every 2 weeks and everytome i go in ross makes me feel so comfortable and always has a smile on his face. i have never seen someone enjoy their job more than him! he needs a raise

Great service, great products, and great people! All of their stores are always stocked with the…read moresale items and I appreciate the people being friendly too!