1. Autozone

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    Orange, CA

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    Autozone

    3.9 (46 reviews)
    Open • 7:30 am - 10:00 pm

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    Aaron C.

    They don't have a system that works. They send you down the street to a different location. I would highly recommend they close this store down. EDIT: Aaron and Lorenzo take care of their customers. Never let the lowest person on the totem pole affect your opinion of the Chief

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    11 years ago

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    8 years ago

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    10 years ago

    Helpful 1
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    10 years ago

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    10 years ago

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    11 years ago

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    Page 2 of 2

    Ask the Community - Autozone

    Review Highlights - Autozone

    “Erick was extremely helpful and patient while helping us with our car battery.”

    Mentioned in 5 reviews

    Read more highlights

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    Pep Boys - It would have been 15 extra seconds of your life to clean this up

    Pep Boys

    (305 reviews)

    Big shout out to Edgar, Davis and the entire team of mechanics…read more Within these recent months I've taken 2 vehicles to them a total of 4 x's and each time the guys were outstanding in listening to my concerns. They patiently explained what procedures needed attention and truly I tell you , I did not feel blindsided nor was I overcharged . On the contrary I received a few small discounts. The work performance deserves 5 's and their professionalism also 5's These repairs had to get done , my doggy bus is a 1998 and my Honda fit has close to 190.000 miles Each time I left with a peace of mind that the work was done and done without worry. Oh and the turn around time : Impressive !! Give this crew a chance to work on your vehicle next time. You will leave a satisfied and happy customer like me Thank you guys at Pep Boys

    I took my car to Pep Boys for an alignment adjustment because my car was pulling to the left. I…read moretalked to Diego in the morning and he seemed professional. After the alignment, I test drove the car and the car was pulling so far to the right that it was possibly unable to operate and a danger to the road. I needed to have my steering wheel at the 11 o'clock degree in order to drive straight. The alignment was worse after the job was completed. I met Diego again and expressed my concern. Diego then claimed that it was my tire wear and that I will need to purchase new tires, which was incorrect and a scam. He tried to sell me new tires. I took it to Toyota, my dealership, and talked with the advisor. The advisor and I called Pep Boys on the phone to discuss that it had nothing to do with my tire wear, but rather an alignment issue. Diego, my advisor, and I talked back and forth over the phone and I requested to speak to someone higher in charge. Diego stated that there is no available manager. During the conversation over the phone, Diego proceeded to hang up on me, which was unprofessional. I proceeded to take the vehicle to Firestone to measure my alignment after Pep Boys. The top diagram in the photo is my measurement after Pep Boys, where Diego claimed that the alignment is straight. After Firestone, my car was driving fine, which showed that it had nothing to do with my tires nor my tire wear. Also, over the phone, Diego called me by my first name. I work in the customer service field as well, and would never refer to a customer by their first name. I will not be returning to this business and would like to warn customers about possible alignment scams.

    Autozone - autopartssupplies - Updated October 2026

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