Hit or miss but mostly miss when it comes to customer service. Visited store in Collierville TN to…read morehave them check my battery which was bought from their store. I was the only customer along with 3 other Advance Auto staff. After waiting about 3-5 mins, none of the staff acknowledged my presence. Finally Fred barked from behind the counter and said it will be a minute. He proceeded to do something with the register and finally after another 2 mins asked ' what do you want' in a tone that was rather offensive. I explained that I would like to have the battery tested. Once again he barked at me saying 'it won't happen'. I have to wait 10-15 mins. This guy', and older man had no right to be in this line of work. I left the store and proceeded to Auto Zone where I bought a battery.

This in my opinion is one of the last stores in the area where the employees actually know about…read morevehicles. Went to AutoZone first as it was closer to my house and was told it was my starter. That didn't seem right so I went here for a second opinion. Turns out my gut was right and Carl helped me get it resolved with a new battery. Top notch store with employees that care is a recipe for success.

Had an issue with my battery and Mike saved the day! These employees care. Very reliable and…read moreknowledgeable service- will def be back.

Had a flat out dead battery late on a Sunday afternoon. By the time roadside assistance got me…read morerunning it was after 5. Called a few places and they could not put in battery. Stopped by Advance Auto Parts and even though it was close to closing they took the time to get a battery in my car! Saved my night and definitely my Monday morning. Can't say enough good things about the staff at the Cleveland store. I'm solid with always coming back here! Thanks!

The guys worked with me on the tailgate of my old Bronco. The work was outstanding, and done…read moreexactly as requested.

These guys went above and beyond for me when I needed work done on my 2007 Toyota 4Runner. I can't…read moreeven tell you what they did because they don't even offer it as a standard service but it helped me out tremendously! Thanks again guys!

One of the best Truck Accessories Store I know of. In fact, it's about the only Truck Accessories…read moreStore close enough to me that has what I need and more than likely have it in stock. All other stores in the Mississippi Delta have to order what you need. Then, you have to wait a few days for it to come in. However, this store has truck accessories in stock. I first called them on the phone and Vickie answered the phone. She was very knowledgeable and knew the prices. Once here, Erin waited on me. She gave me great customer service. She was patient with me while I asked for prices and quality. She answered all my questions too. She was even more knowledgeable. I felt comfortable around her as I made my decision on what I wanted. On Scene: I wanted a Tonneau ( bed cover ) for my truck. When I called them on phone, they said they had a soft tri fold tonneau for $299 made by Rugged Liner and had it in stock so I could look at it. This got me here. Anyway, as soon as I walked in the door Erin spoke to me and waited on me. I showed me the Tonneau for $299. But I saw the one next to it for $599 which was a hard surface. I thought it was made of better quality materials and more secure. So, I chose the one with more security in mind. They also installed it for me which took less than 10 minutes. Plus, they showed my how to use my new Tonneau. How cool is that. Truck Accessories: They have lots of truck accessories in the store. It has the most of any truck accessories store that I have ever seen. It also has; chrome rim covers, bull bars, step bars, led light bars, winches, bed covers, camouflaged seat covers, tool boxes, fender flares, vent visors, window tinting, head lights, tail lights, bumpers, splash guards, grilles, and all kinds of chrome accessories. Final Thoughts: Yes, I will definitely be back because they great product at reasonable prices along with great customer service. One tip I would give is to ask for Erin.

Had my 2025 Chevy Tahoe windshield tinted by Camper City. Unfortunately, they didn't do a good job…read more The adhesive around my rearview mirror didnt adhere well possibly due to the defrosting dots and that showed as if dirty. Also, the techs must've loosened something on my dash when installing because I have a rattling when I drive now that will require I take my car in to the dealer to get looked at. I had to go back to Camper City to get the piece around rearview mirror cut out so that there was a cleaner look but even then the tint cut out isn't that great looking. Still waiting weeks on an appointment at dealership to see about my dash rattling.

if you are ever in the Memphis area in need of a great tire shop this is it! Everywhere else…read morecharged significantly more, when I called the first time they took down my number and called me back within 10 mins with a solid game plan including the time frame it would take to resolve my issue which was a tire that is not very common due to the age of the vehicle and tire size. Highly recommend! don't waste your time anywhere else. Excellent service!

Arrived for an AM appointment to mount/balance 4 tires and get a wheel alignment - checked in and…read moresat down in pleasant waiting room - car was in a bay almost immediately and was out the door in less than 90 minutes for all - very friendly folks and all the work was perfect with tires balanced and alignment straight - fair price - highly recommended!

The service was super fast. They put four new tires on my car and I thought maybe it was a NASCAR…read morepit crew. But what I really have to say is how friendly and polite all the employees were. I was very impressed.

After a referral, I scheduled an appointment via their web site. The place was packed even with an…read moreappointment. I had two to three people in front of me. (The line was worse later.) The team member examined the tire and suspected a puncture. The waiting room had a refrigerator with bottled water, so I helped myself. Seats lined the main area, and I never observed anyone having to stand. A bathroom is present. I was surprised to hear my name called by a technician versus an associate. I was sent on my way with a patched tire at no charge. I will definitely consider having Discount Tire replace the tires in the fall.

I went to Principle Toyota to take a look at the new Camrys they had. I had been extremely…read moreskeptical about what car I would buy if brand new because I had my previous one for over a decade. I was approached by Jimmy and he allowed me to take a ride around block. I remained in the parking lot. Because of this, I learned of features present in the car I previously had not known about. After we got done, he searched for the specific setup I was interested in across different Toyota dealers. There were unfortunately no results for what I was looking for. He did not try to force me into a car I did not want and he gave me his business card to reach back out for whenever I was ready. I ended up buying a car from a different dealer due to how they handled a sale to a family member, but my satisfaction with my experience at this dealer was worth leaving a review for. I did not feel as though I was backed into a corner to buy a vehicle I did not want, I didn't feel lied to, and my decision to not purchase a car that day was respected.

horrible service terrible customer service…read moreRuined my credit The salesman tried to sell me a Chevy. I wanted to buy a Toyota. And then he told me that I couldn't get my $500 deposit back oh well I guess he was desperate.

When I called up East Street Automotive, it was with trepidation due to a bad experience with…read moreanother parts supplier/salvage yard. I'd found the part that I needed on carpart.com as well as their own site and called them up. The woman on the line looked up the part, confirmed they had it, ready to shipped and we took care of the whole transaction over the phone. Two days later, a box showed up with the part, exactly as described. East Street made it easy, affordable and quick.

When it comes to getting what you need, in a timely manner, at the best price possible, there is no…read moreother than East Street! Quick, easy ordering, always correct fit, damage free shipping, and overall the best in the business. I've been dealing with Jim for almost 30 years and he is the best! When you want the best in auto parts, call East Street today!!