Just completed purchase of a 2026 Honda Accord at Southaven Honda and I have to say iy was the best…read morecar buying experience of my life. I told them online what I was looking for and they sent me proposal complete with all charges and amounts and a net purchase price. Very reasonable and when we completed the deal today the actual price was within $10 of the quoted amount. It was actually less! A shoutout to my salesman, Brian. Excellent job. If you are in the market for a Honda product in West TN ot North MS, I wouldmake this my first stop. It will probably be your only one!!

I purchased a 2016 Mercedes-Benz GLC 300 from Southaven Honda on September 25, 2026. Within ONE day…read moreof purchasing the vehicle, the check engine light came on. I immediately contacted the dealership and brought the vehicle back. Both the General Manager and Sales Manager initially assured me that the issues would be repaired. Fast forward to almost TWO MONTHS later, and I have yet to drive the vehicle I purchased. Instead, I have been stuck driving dealership loaner vehicles while continuing to carry the financial responsibility for a vehicle that I have not been able to use. To make matters worse, even the temporary tags on the loaner vehicle I was provided have expired. This is unacceptable and raises additional concerns about the dealership's attention to detail and responsibility toward its customers. Throughout this process, I have made numerous attempts to communicate with management and get a clear resolution. The General Manager has repeatedly given me the runaround. At one point, I was told that the dealership would repair my vehicle, only for that commitment to later be retracted. Last Friday, I contacted the General Manager again in an effort to resolve the matter. I explained that I had spoken with legal counsel and was advised of my rights as a consumer. I was attempting to communicate those concerns and outline the options available to me. Rather than address the situation professionally or provide a resolution, the General Manager told me he was not going to argue back and forth with me. He then disconnected the call and hung up the phone in my face simply because I mentioned that I had consulted legal counsel. Let that sink in. A customer purchases a vehicle, discovers a major issue within 24 hours, is promised repairs, spends nearly two months in loaner vehicles, cannot drive the vehicle she financed, and then gets hung up on by the General Manager when attempting to exercise her consumer rights. I have been patient. I have allowed the dealership ample time and opportunity to make this right. I have communicated, followed up, and given management the opportunity to honor the commitments initially made to me. Unfortunately, the lack of accountability, communication, and professionalism has been extremely disappointing. I did not purchase a Mercedes-Benz to spend two months driving dealership loaners, especially loaners with expired temporary tags. I purchased a vehicle, and I expect to receive the vehicle I paid for in the condition it was represented to be in. My experience with Southaven Honda has been incredibly frustrating and disappointing. I would strongly encourage anyone considering purchasing a vehicle from this dealership to do their due diligence, obtain an independent inspection, and document every promise made before signing. Customer service does not end when the paperwork is signed. In fact, how a dealership treats its customers when something goes wrong says far more about its integrity than how it treats them when making a sale. **I am not asking for special treatment. I am asking Southaven Honda to take accountability, honor its responsibilities, and make this right.**

They will not honor the implied warranty contracts. The leadership customer service people will not…read moreact to rectify any shortcomings. Refuse to replace items with better model of parts. Will not serve the elite speed perks members accordingly. I've done over 16k worth of business at this one advance alone...now I'll have to move my business and all accounts elsewhere. I'm sad they have chosen to hurt the customers with the choices they are making.

I can't give this store any stars. I was grab on my ass by a worker at advance auto parts. I turned…read morethis into a manager and 12 days latter nothing. It seems this company doesn't care about its customers.​

The guys at this store are very knowledgeable. I come here quite often for my car supplies and…read moreparts. If they don't have it in stock. They will usually have it there same day in most cases. Mr. Doug has been in the automotive scene for many years and know how to treat his customers. This particular issue my AC Unit was not getting any colder that 59 degrees. At the start of summer season it usually means you have lost a little Freon. I purchased the 134A in a can with the built in gauge. It also has stop leak in it. When I hooked the can up to my truck and turned on the AC the gauge showed to be in the red. I added Freon until I was back in the green. The Ac Unit is cooling now as low as 20 degrees! Just be careful if you decide to DIY follow the instructions and don't overcharge your system. This can create a leak in itself. I highly recommend these guys for your automotive needs!

Wife bought three new windshield wipers! Employee directed her on what to buy, installed them and…read morewas courteous! Also a good price!

Well here the thing.. Sam helped me out greatly with up ftont top not customer service.. not too…read moremany places have this many wheels and tires on hand ready for Mount and balance. Also really knowledgeable on the correct sizes that are needed for your vehicle. Definitely check them out!

Got a leveling kit on my 2024 ram rebel and it hasn't rode right since. It shakes pretty bad…read more Took it up there for them to tell me "oh yea those bds suspension levelers we have lots of trouble out of those" well thanks for letting me know that after the fact. Anyways took it up there so they could feel the shake and they couldn't feel anything even tho I showed the video of my gym bag shaking like crazy as I drove. Learned from that one. Let them do my tires on last truck and that was fine but the suspension work doesn't seem great at all.

Super knowledgeable. Friendly, fast service. They guided me and explained everything as we went…read morealong.

I just had leather seats and seaters installed for my 2013 FJ Cruiser. Southern Automotive did a…read morefantastic job. Their service was fast, friendly and looks amazing. Their communication was before, during and after the install was unexpected. Highly recommend their services.....I'll definately use them again!

Zack and the team at Spyder Off-Road are super easy to work with. they get the job done with great…read moreservice and prices. If you haven't given them a try - you should!

From the owner: lift kits, wheels, and tiresread more

I needed new front and back windshield wipers for 2 vehicles. They had a very good selection of…read morebrands. I already knew what sizes I needed but the staff was helpful asking me if I needed help finding what I was looking for or needed help looking up wiper sizes. I'd post some pics but these were windshield wipers and I'm sure you can imagine what they look like.

My experience at the Elmore and Church Rd. location was excellent. I was greeted as soon as I…read morewalked in. I needed to purchase a battery, they reviewed all options patiently with me and even installed it without any hiccups. Thanks so much, Elmore Rd. Autozone for your friendly customer service!

Everything about this purchase was awesome. Not only was the price competitive with any internet…read moreseller but the delivery was same day and free. At this price, it made so sense to strip and dent repair a hood that was in rather poor shape. And the part is CAPA certified so I know the fit will be perfect. Although I have had issues with availability from them, what they have is always reasonably priced and delivered quickly.