I was in town visiting my mother. Wanted to make sure that her car battery was in good condition. I…read morewalked in and was immediately greeted by wonderful petite lady. She tested my battery it said it was good but I felt better buying a brand new battery. She hooked me up with a Duralast gold battery ,wiper blades ,washer fluid ,towels and hand cleaner along with a bottle of seafoam. I Was very impressed with the customer service and the efficiency of the staff. Very clean store ,everyone was helpful and very well stocked. This will definitely be my location of choice when I'm in Southhaven. Kudos to AutoZone and their staff. Much better than O'Reilly's or Napa. You can't beat the pricing or the warranties.

today I went to the Auto zone Store with hope in my heart. I was adjusting my diamond ring on my…read morehand and I happened to be over the steering column when it slipped off and dropped down into the steering column. Marcus was kind enough to retrieve it for me quickly after I tried so many times. He didn't hesitate to help, I am so grateful and happy. Thank you so much

Exceptional customer service! Gorge Gomez exceeded all my expectations with his assistance in…read moreinstalling a new battery on my Buick Regal. He took the time to explain why my car would not crank and proceeded to show me the readout on the gauge. He was courteous while explaining to me all my options regarding which new battery to purchase for my car. The dismantling and installation of the new battery was done at the time of purchase. I cannot say enough kind things about how much I appreciated his assistance. As it was a hectic morning, and being late for work, due to an old battery, Gorge helped alleviate the problem and I was grateful for all his help! The friendly customer service was great! Thank you Gorge for the great experience! Way to go the extra distance Auto Zone! Tammy D.

Had the pleasure of working with Juan and Dalvin B. at this Autozone location on several different…read moreoccasions. Both delivered excellent customer service and assistance. I was met at the door with a welcoming hello and smile. Each time I have visited this location the associates were able to assist me with my car issues quickly and accurately and actually used their common sense and intuition to resolve a problem without costing me any additional money. Both associates seem to possess the skills and qualities it takes to become a manager and vital part of the Autozone brand because they listen to their customers and apply logic and working knowledge to assist in the best manner possible.

Employees clearly aren't trained properly or have no idea what they're doing, don't care for their…read morecustomers, and have no manners whatsoever. Within the spans of one weekend I was there every single day to exchange the wrong part for the right one. One of those days I was left in the back to sift through a crate of brake drums/discs to find the part I called on the phone about. So obviously they didn't grab the part and set it aside. After pulling atleast 30 drums/discs from the bin I found what I was looking for. After checking out the employee asked if I was going to help him put them back up. They've lost a customer.

I know why I pick NAPA and O'Reillys over this place. Places order Thursday night online. Knew…read morefair well it wouldn't be ready in a hour so I would wait till friday(7-4). Woke up Friday no email yet. Fine I'll wait till noon. Still no email that it was ready for pick pickup. So I called from Horn Lake on my way home. Pick up , they answer, tells em info and wait. 5 minutes and worker comes back it's not been delivered there yet. But I said it said online the product was in store and be ready for pickup. Let me check the info again. Wait you just looked at it. Another 8 minutes and 2 minutes from my house in OB and the phone hangs up from their end. Now I'm hot. So off to Auto Zone. Wife said she would go in and deal with it. 3 workers at the store, 2 were setting on the steps talking with 1 checking a customer out. She ask who the manager is. One claims to be the mgr in charge at the time. She told him what had happened and the mgr said them at would be this person who then exclaims things got busy at that time. She looks around and said yea looks like it . The mgr( maybe) looks at the order and it hasn't even been pulled which means not only the night before workers did nothing, the Friday worker coming in did nothing either. I mean it not hard to look up parts on the same computer that you can look them up on at your house but not even filling orders is just a call for laziness.

I came for a battery and i never seen so much help before the sweetest guys ever thank youread more

This store is awful. I placed an online order and they charged me. When I got there they had sold…read morethe items and had to look for more. I was shorted. Also the workers here are unprofessional, especially the young lady who was cussing all over the place.

HUGE parking lot, very small store. You'll more than likely find what you need.read more

The guys at this store are very knowledgeable. I come here quite often for my car supplies and…read moreparts. If they don't have it in stock. They will usually have it there same day in most cases. Mr. Doug has been in the automotive scene for many years and know how to treat his customers. This particular issue my AC Unit was not getting any colder that 59 degrees. At the start of summer season it usually means you have lost a little Freon. I purchased the 134A in a can with the built in gauge. It also has stop leak in it. When I hooked the can up to my truck and turned on the AC the gauge showed to be in the red. I added Freon until I was back in the green. The Ac Unit is cooling now as low as 20 degrees! Just be careful if you decide to DIY follow the instructions and don't overcharge your system. This can create a leak in itself. I highly recommend these guys for your automotive needs!

Wife bought three new windshield wipers! Employee directed her on what to buy, installed them and…read morewas courteous! Also a good price!

Kar-Guard installed a new catalytic converter as well as other parts of the exhaust system. The…read morecost was $800 less than another quote I received. Kenny kept me informed and the car was ready exactly when promised. Highly recommend.

Great service and they stand behind their work, period. Highly recommend. Beats the big name shops…read moreby leaps and bounds.

They were honest, did great job installing remote start on my new truck! Thanks!…read moreBeen around forever and still doing it RIGHT!

The owner gave me a quote to install some after market headlights, which change colors. When I went…read moreto pick up my car, the headlights were installed, but not the switches to make them change colors. The quote had included the switches installed. The owner still wanted me to pay full price for work not completed. I had to call the police to get my car back from the owner. I would not recommend this business to anyone.